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The Residences at Biltmore

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1,089 Reviews from our TripAdvisor Community

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There are newer reviews for The Residences at Biltmore
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Showing 1,086: English reviews
Mamaroneck, New York
Reviewed 21 July 2013

I visit family in Asheville at least 10 times a per year and have stayed at the Residence Inn directly across the street. This past week we had friends also coming into town and I have passed this location over the years but never checked into it. Luckily there was a two bedroom unit available and we spent three nights/four...

1Thank nanacook
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for your glowing, five-star review! I'm so glad you decided to stay with us during your recent trip to Asheville, and enjoyed everything we had to offer. Though our rates might be higher than some other hotels in the area, we're confident that what we offer is above and beyond what anyone else can! We hope you'll be back...

Charlotte, North Carolina
Reviewed 13 July 2013

We love going to Asheville and we always seem to end up staying at The Residences due to the value and spacious and modern amenities. It is only about 2 miles from downtown and next to Biltmore Village. We will go back even though we had a difficult check in attempt. We felt like we were in a Seinfield episode...

4Thank FredSanfordus
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for sharing, Fred. I'm very happy to hear how much you've enjoyed staying with us during your trips to beautiful Asheville. I also appreciate you providing us with some important feedback—there's really nothing more important to us than the way we treat our visitors. We'll be sure to reinforce our service values with the team, and we will improve....

Clayton, North Carolina
Reviewed 9 July 2013

We stayed for 3 nights in Asheville and had a great time. This hotel is so spacious. I loved the fireplace that we could turn on with a switch. The view from the top floor was so nice. We had a one room suite with a balcony, full kitchen and a small washer and dryer. My 2 teenagers loved the...

Thank Terri O
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for your heartwarming review, Terri. I'm so happy to hear that we could provide you with a great, "spacious" vacation! Knowing that you and your kids enjoyed staying with us puts a smile on my face. Tell them that the pool will be waiting for them when you all return! We look forward to seeing you again. All the...

belmont, ma
Reviewed 5 July 2013

The Residences provides suite-style lodging which is perfect for a group who wants to hang out in the large living space or cook up appetizers or breakfast in the well-appointed full kitchen. Large bathrooms, wonderful beds and quality linens make this a unique lodging choice. The establishment is very clean and well maintained but has the "feel" of an apartment...

1Thank mom55Belmont_Ma
Shane B, Owner at The Residences at Biltmore, responded to this review

I'm so happy to hear that our staff was "exceedingly" accommodating during your recent visit. Thanks for crafting this kind, and thorough review on your experience on TripAdvisor! Providing our guests with the service and amenities necessary to enjoy a relaxing stay is what we're all about—our team will be thrilled to see this. We hope to welcome you back...

Greensboro, North Carolina
Reviewed 4 July 2013

These are excellent accommodations if you desire all the comforts of home while on vacation. They are absolutely clean and modern and oh so comfortable. Perhaps what makes The Residences so ideal is the highly professional, cordial and helpful employees. From the moment we arrived, each person with whom we came in contact was welcoming, gracious and accommodating. All were...

2Thank vistavoyager
Shane B, Owner at The Residences at Biltmore, responded to this review

I'm so happy to hear about your recent stay with us. Thanks for taking some time to review us on TripAdvisor! Showing you a comfortable, relaxing stay at a "home-away-from home" is what we're all about. I can't wait to show this review to Megan and the staff. We are constantly preaching the importance of friendly, professional, and caring service,...

Glen Rock, New Jersey
Reviewed 1 July 2013

We are a family of 4; two adults and 2 kids 13 & 10. First off, not easy to find a place with a king size bed. The living area had a pullout sofa and we brought along an air mattress and there was plenty of room. Great pool, easy access to downtown, the Biltmore Estate and to other things...

1Thank hdon
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for taking the time to review us on TripAdvisor. I'm so happy to hear how much you and your family enjoyed staying with us. Is especially great to hear how well you were treated by our staff. There's nothing more important than the way we serve our guests! We hope to have you back next time you're in beautiful...

Fallbrook, California
Reviewed 28 June 2013

Day staff most unfriendly like 'can't be bothered'. We also were told our room was not ready and were told they would call us when it was - we never received a call plus when we finally checked in around 6pm, only to find our 'pre-assigned room' was not in a good area of the property to be able to...

4Thank gin48
Shane B, Owner at The Residences at Biltmore, responded to this review

I'm very surprised and disappointed to see your review. We strive to do whatever it takes to ensure that our visitors have a comfortable, relaxing, and satisfying stay. I'm sorry that there was so much confusion around your room situation—it sounds like we did a poor job of communicating with you and within our team. You have my word that...

Gainesville, Florida, United States
Reviewed 27 June 2013

The Residences at Biltmore is a dream hotel. The suites are perfect, with fireplaces, large kitchens (not kitchenettes), great mattresses, and huge bathrooms. The staff members are friendly and courteous, and they offer concierge service 24 hours a day. After a long, grueling trip, I could not have wished for better. Conveniently located right near Biltmore Village, the Residences offers...

Thank Robin P
Lexington, South Carolina, United States
Reviewed 26 June 2013

This a nice and clean place to stay, but it was so loud because it's not sound proof.The folks above us sounded like a herd of bulls running. Will not stay again unless I don't want any sleep.The location was great ,the staff was very unfriendly,and did not have the room ready by check in time.

2Thank Leak S
Shane B, Owner at The Residences at Biltmore, responded to this review

I'm sorry to hear how disappointed you were with your stay, Leak. We always strive to provide our guests with everything necessary to enjoy a relaxing and enjoyable vacation. We understand that our walls are thin, but we do have a 24 hour concierge available for any of your needs, including noise complaints. It's troubling, and very surprising, to hear...

Flemington, New Jersey
Reviewed 23 June 2013

I will gladly join a chorus of those whose stay at the residences was enjoyable. The place is perfect for family stay. It was 4 of us, our boys are 4 and 7 and we were in 2 bedroom suite or an i would say an apartment. Plenty of space, 2 bathrooms, kitchen, DVD. My favorite feature was washer and...

Thank natah
Shane B, Owner at The Residences at Biltmore, responded to this review

Thank you for taking the time to review us on TripAdvisor! I'm thrilled to hear that you think we are the "perfect" place for a family stay. This brings a smile to my face, as our ultimate goal is always complete customer satisfaction. Our team will be excited to see this. We hope to welcome you back again in the...

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Room/Suite (147)
Bathroom (55)
Hotel & Grounds (24)
Pool/Beach Area (7)
Dining (16)
View from Room (9)
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Amenities (18)
One Bedroom King Residence (59)
Pool (14)
Studio (54)
The Hotel (7)
Two Bedroom Residence (64)

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Room/Suite (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina. Guests may select from Studio, One, Two, and Three Bedroom luxury suites depending on their individual needs. Designed to create a unique "home suite home" experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit. Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 

Additional Information about The Residences at Biltmore

Address: 700 Biltmore Avenue, Asheville, NC 28803-2591
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 10,897 - ₹ 28,088 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residences at Biltmore 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville
Hotel Style:
#12 Romantic Hotel in Asheville
#13 Family Hotel in Asheville
#25 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from The Residences at Biltmore staff and other travellers.
18 questions
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Leland, North Carolina
24 days ago
Chattanooga, Tennessee
8 months ago
Savannah, Georgia
6 months ago
Reno, Nevada, United States
over a year ago

See all questions (18)

Questions? Get answers from The Residences at Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are the best, especially with family.”
 of 5 bubbles dorothyc79, 22 Nov 2016 | Read review
“Try to get a top floor”
 of 5 bubbles ColleyC, 31 Oct 2016 | Read review
“Bring a blowdryer, there was no lotion or bath salts for the jetted tub. After a long day of hiking and walking, the tub was perfect.”
 of 5 bubbles GeneandJulie, 30 Oct 2016 | Read review
“get 1 bedroom suite”
 of 5 bubbles , 20 Oct 2016 | Read review
“Although we asked for a top floor, they gave us a middle floor. I think top floors are reserved for Condo owners....just a guess”
 of 5 bubbles lkelly9988, 17 Oct 2016 | Read review
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