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My daughter stayed 3 nights and thoroughly enjoyed our visit. Our room had a great view of the mountains off the balcony. The hotel restaurant had terrific food and s great buffet every morning. The only thing I didn’t care for (which was no issue...More
First, the facility is great. The Crown Plaza Asheville is clean, updated and has very attractive lobby and rooms. Our room was very clean and comfortable for our one night stay. Monty at the bar was very friendly and helpful. The front desk and customer...More
4 Thank Amy T
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 17 April 2018
Hello Amy T,
Thank you for sharing your thoughts! We appreciate your recent stay. I am thrilled to know that you felt our hotel was pleasing and pristine. We take pride in delivering a high standard of cleanliness and hygiene across all hotel brands.
The lodge for this resort has been updated and looks great. But looks are definitely deceiving. The check in process was slow. Staff was friendly and accommodating. The rooms were somewhat clean but the place reminded us of a 1960’s motel. We expected this to...More
3 Thank Paul O
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 9 April 2018
Hello Paul O,
Thank you for your stay and for taking the time to leave us feedback. While I am glad that your interaction with our staff was pleasant, I am sorry that you felt that the hotel was below par. I want for all...More
right on the outskirt of the main Asheville area, easy to get to and from to downtown.
very friendly and accommodating staff.
clean ample room with convenient USB plugs everywhere
recently refurbished, bathroom is very tight
breakfast staff incredibly kind, but the food selection is...More
Stayed here over the past weekend with my girlfriend using my IHG points. I liked how the hotel was set back in the woods and the property was very spacious. You could tell the property itself was a little older but they had completed renovations...More