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Crowne Plaza Resort Asheville

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1,121 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
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Pollocksville, North Carolina
Reviewed 4 days ago NEW

We spent two nights at the Crowne and were fortunate to stay in one of the villas overlooking the golf course. Loved the scenery. The two-bedroom villa was beautifully decorated with a nice kitchen -- which we used only sparingly. Beds were good, good WIFI connection, and nice bathrooms. This is an excellent choice for several days' visit to the...

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Helpful?
Thank jayandsheron
Mooresville, North Carolina
Reviewed 5 days ago NEWvia mobile

My husband and I stayed at this hotel. We were attending a wedding not far away. I thought the hotel was very nice. I loved the decor. It was very natural and inviting. The room was a good size and the bed was comfortable. There was a little aromatherapy sampler on our bed, which was very nice. I loved the...

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Thank stbrewer
New York City, New York
Reviewed 1 week ago

Located just west of downtown area, convenient to the airport and other interesting locations. Asheville is a beautiful city in western North Carolina adjacent to the scenic Blue Ridge Parkway and Smoky Mountains. Very comfortable bedding and decent size rooms. Dining room and bar in the main building with courteous service and good food.

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Helpful?
Thank L10133
Atlanta, Georgia
Reviewed 1 week ago

I stayed here with my family during the Southern Conference Basketball Tournament. The front desk staff was especially helpful and the room was great! Although, I wish that I could have slept in the lobby. It is absolutely beautiful! The indoor pool is at the Asheville Athletic Club. You can either walk or the front desk staff will drive you...

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Helpful?
Thank SpeedyGonzalez
Charlottesville, Virginia
Reviewed 1 week ago

The lobby is beautiful and every staff member we ran into was friendly and helpful My only complaint is the ceiling in our bathroom had had work done but never completed so there was basically a sloppy drywall ceiling. It made me concerned about attention to detail though did not affect our stay. The room was nice and comfortable otherwise....

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Helpful?
Thank Deb M
Mooresville, North Carolina
Reviewed 2 weeks ago

We were traveling on business and due to some odd circumstances, had to check in early special thanks to Jason and the entire staff for adapting to our needs and making us feel so welcome at the hotel. The bed was wonderful! Nice selection of pillows including a body pillow. Pet friendly and beautiful surroundings. Looks like they have some...

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1Thank Suzanne R
Reviewed 2 weeks ago via mobile

This "resort" was a rip off. We paid $179/night and our room looked as if it was partially renovated. The plug-ins did not work in the room. The ceiling in the bathroom was patched. Overall looked like an old room at a Red Roof Inn. I was so disappointed and will never return. It looks as if they put thousands...

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2Thank Kristen B
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Hi Kristen B, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall state of the room you were assigned to. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would welcome the opportunity...

Durham NC
Reviewed 9 February 2017

Here for a meeting, day one of three days. Men's restroom is undergoing renovation so in the management's wisdom they designated the 14 stall women's restroom to men and the single room handicapped/family room to women; what are breaks for but to queue for the loo? So, by early afternoon of first day the single room designated for women is...

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Helpful?
Thank TravellingScotNC
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear TravellingScotNC, We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate to see your stay was not as comfortable as it could have been due to the challenges you encountered with the restroom. Your feedback is extremely important and your...

Bluefield, Virginia
Reviewed 30 January 2017

This hotel has a nice lobby but the rooms do not live up to a very high standard. Slow elevator, security doors that do not lock, dogs barking in room. Our rooms heater sounded like a 747 taking off. The restaurant is rated about 2.5. I would stay somewhere else when visiting Asheville. To be fair they are upgrading some...

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1Thank Patrick D
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear Patrick D, Thank you for your recent stay with us, and for taking the time to write us a review. I appreciate to see your positive comments about our lobby area. On the other hand, we would like to apologize for the shortcomings, particularly with the elevator being slow, issues with the door locks, and noise disturbance from the...

Fairfax, Virginia
Reviewed 6 January 2017 via mobile

What a cool mix of contemporary and rustic decor throughout the resort, especially nice lobby, restaurant, bar and accommodations! See resort photos. We had a very nice suite with a separate bedroom and living room which we absolutely loved. Best of all, the bath area had a large jacuzzi tub! The LR area also had a bar with granite counters,...

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1Thank Gloria D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 

Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Dr, Asheville, NC 28806-3815 (Formerly Holiday Inn Sunspree Resort)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 7,255 - ₹ 18,105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Hotel Style:
#7 Spa Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Asheville staff and other travellers.
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Questions? Get answers from Crowne Plaza Resort Asheville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if renovations are complete before you make your reservation.”
 of 5 bubbles kevinjahearn, 8 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles J_Shawn, 8 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles ncstateva, 29 Nov 2016 | Read review
“None of the rooms seem to have any great views.”
 of 5 bubbles lchjr, 21 Nov 2016 | Read review
“Make sure you ask for a updated room.”
 of 5 bubbles MayberryTourism, 14 Nov 2016 | Read review
5 of 5