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Crowne Plaza Resort Asheville

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Rooms
1 Jan2 Jan
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike.
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Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Golf Course
Tennis Court
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
47Car recommended
Grade: 47 out of 100
30Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
1,311Reviews
957Photos
13Q+A
100Room tips
Traveller rating
  • 267
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  • 166
  • 126
Time of year
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Show reviews that mention
Nice place. Very pretty. No breakfast available. Restaurant opens at 2. Have to drive or very long walk with steep hill to get to spay and indoor lap pool. Would not recommend it if distance to Biltmore is an issue. Next time we will pay more to avoid heavy traffic.
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What a hotel! Truly a resort feel. Great gym with Life Fitness elliptical machines--those are the REAL ones! Courteous staff. Everyone asked if we had everything we needed and every employee said hello and was warm and friendly. Great lobby/lounge that we could have spent al
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I've stayed at this property before and found it to be adequate. However, this trip was less than i expected. There was a horrible stain on the floor by the bed and the person one floor above kept opening and shutting their sliding glass door. Problem was.....it needed oiling.
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Response from IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville
Responded 1 week ago
Hello KEAE, I appreciate you for staying at Crowne Plaza Resort Asheville and for giving us your thoughts about your recent visit. It's quite frustrating to learn that we did not live up to your expectations because of the condition of our property and room assigned to you. I also know that the cleanliness fell below your expectations. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and I appreciate your feedback. The circumstances you have mentioned are not what I want you to experience with any of our properties. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance, KEAE! All the best, Peter J. Case Manager IHGService
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I stayed here for two nights with my two dogs. The pet fee was $25/night which I think is a great price! Upon arriving at the hotel I was a bit nervous that it seemed a little dated on the exterior. The room I stayed in was nice & updated though. You could tell it was a pet-frien
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Stayed one night. Hotel lobby was beautiful. Room overall was very nice. Bathroom was rough and and needed to be painted. Overall clean. No breakfast and attached restaurant was not cheap for a whole family with limited choices. Had to drive to indoor pool but it was large
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Response from IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville
Responded 2 weeks ago
Hi Rebecca12481, Thank you for your review and for staying with us. We are delighted to read you liked your room, found it clan and had a nice stay. Our goal is to ensure that each guest stay is an excellent one and your comments about the bathroom is much appreciated . This is one of the ways that let us know where we need to improve. Again, thanks for your feedback. We hope to see you again soon. Sincerely, Connie D Case Manager IHGService
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Photo provided by managementCrowne Plaza Resort Asheville
Guest room
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Guest room amenity
Photo provided by managementCrowne Plaza Resort Asheville
Meeting room
Photo provided by managementCrowne Plaza Resort Asheville
Meeting room
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Meeting room
Previous
Do the villas have washers and dryers? Where can you wash clothes if you're staying for a month?
I saw a building near cabins that had washers and dryers
0 votes
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Is it extra to bring a dog (40 pounds)
Yes, $25 per day
1 vote
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Is the parking in an open parking lot or in a garage? I have a van camper which is too high to park in a garage.
It is a large outside lot
0 votes
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Are all rooms and bathrooms updated. If not which section is updated. Are renovations going on now Are the forest fires causing smoke in this area
I am not sure if renovations are on going right now during the holidays. Our rooms were very nice and beds were great. Room service and bar as well as bartender were great! Have no fear this is a great place! I can't help with the fires I suggest checking weather channel.
1 vote
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Is breakfast included?
My reservation didn't include breakfast. The breakfast here is a little better than the free breakfast you get at some of the other hotels. We paid $9.95 per person and I'd pay it again.
1 vote
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Previous
"All rooms have a view of the grounds"
"Another hotel unless you are here for a meeting"
"They offer ground floor with patio access if you have a lot of stuff to move into your room."
"Stay in the main building if possible."
"Stay away at all costs."
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PRICE RANGE
US$ 96 - US$ 282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza resort asheville hotel ashevillecrowne plaza ashevillecrowne plaza hotel asheville
FORMERLY KNOWN AS
Holiday Inn Sunspree Resort
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
272
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