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Crowne Plaza Resort Asheville

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1,126 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
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Gadsden, Alabama
Reviewed 2 days ago NEWvia mobile

Visited Asheville for the first time and we were excited because of the 5 star rating at the Crowne plaza.. Upon arrival the group was separated on opposite ends of the property and were basically told by Alex, too bad. One couple was placed in a villa and the other in the hotel... I asked Alex, who checked us in,...

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Helpful?
Thank btbarryt
Venice, Italy
Reviewed 1 week ago

The good: Beautifully decorated, nicely laid out design for ease of access. The location was ideal, only moments away from anywhere we wanted to go. (Ok, it was a bit tricky to find it the first time.) Beds were great. Property is well-maintained. Nice natural setting. Perhaps the best Internet bandwidth of any hotel in which I've stayed. The bad:...

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Helpful?
Thank WorldCookie
Yakima, Washington
Reviewed 3 weeks ago

This older property (I am guessing it was built in the 1970s) is in the very final stages of a major remodeled. Very impressive design and styling using a contemporary woodsy style, very befitting the new Asheville Bohemian-beer style. Fresh paint, carpets, bedding plus decor throughout the property. Staff was very accommodating and knowledgeable.

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Helpful?
Thank John C
Wheaton, Illinois, USA
Reviewed 3 weeks ago

We came in late on a Saturday night and they said that had only one room left. The location is a bit off the main road. It is very easy to miss the road. It happened to be right next to the elevator. The rooms are a little walk from the lobby and the elevator is very small. Our family...

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1Thank Shephusky
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear Shephusky, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms and location. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to...

Mount Airy, NC
Reviewed 3 weeks ago via mobile

If you need more room for a family rent the villas they are set up like cabins and any offer nice views of the property with privacy and tons of space! They are a short drive to the Main hotel which also has a nice bar and restaurant!

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Helpful?
Thank MayberryTourism
Pollocksville, North Carolina
Reviewed 5 weeks ago

We spent two nights at the Crowne and were fortunate to stay in one of the villas overlooking the golf course. Loved the scenery. The two-bedroom villa was beautifully decorated with a nice kitchen -- which we used only sparingly. Beds were good, good WIFI connection, and nice bathrooms. This is an excellent choice for several days' visit to the...

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Helpful?
Thank jayandsheron
Mooresville, North Carolina
Reviewed 20 March 2017 via mobile

My husband and I stayed at this hotel. We were attending a wedding not far away. I thought the hotel was very nice. I loved the decor. It was very natural and inviting. The room was a good size and the bed was comfortable. There was a little aromatherapy sampler on our bed, which was very nice. I loved the...

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Thank stbrewer
New York City, New York
Reviewed 15 March 2017

Located just west of downtown area, convenient to the airport and other interesting locations. Asheville is a beautiful city in western North Carolina adjacent to the scenic Blue Ridge Parkway and Smoky Mountains. Very comfortable bedding and decent size rooms. Dining room and bar in the main building with courteous service and good food.

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Thank L10133
Atlanta, Georgia
Reviewed 13 March 2017

I stayed here with my family during the Southern Conference Basketball Tournament. The front desk staff was especially helpful and the room was great! Although, I wish that I could have slept in the lobby. It is absolutely beautiful! The indoor pool is at the Asheville Athletic Club. You can either walk or the front desk staff will drive you...

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Helpful?
Thank SpeedyGonzalez
Charlottesville, Virginia
Reviewed 13 March 2017

The lobby is beautiful and every staff member we ran into was friendly and helpful My only complaint is the ceiling in our bathroom had had work done but never completed so there was basically a sloppy drywall ceiling. It made me concerned about attention to detail though did not affect our stay. The room was nice and comfortable otherwise....

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Helpful?
Thank Deb M

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 

Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Dr, Asheville, NC 28806-3815 (Formerly Holiday Inn Sunspree Resort)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 8,038 - ₹ 19,901 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Hotel Style:
#7 Spa Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Asheville staff and other travellers.
12 questions
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Questions? Get answers from Crowne Plaza Resort Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for ground level (elevators are slow). Its a mountain property: ground level varies”
WorldCookie, 17 Apr 2017 | Read review
“Always ask for ones located away from elevator and ice machines.”
  • View from room of surrounding woods and golf course
  • Clean room
O294CQjohnc, 2 Apr 2017 | Read review
“Ask if renovations are complete before you make your reservation.”
kevinjahearn, 8 Dec 2016 | Read review
“Stay somewhere else.”
J_Shawn, 8 Dec 2016 | Read review
“Stay somewhere else”
ncstateva, 29 Nov 2016 | Read review
5 of 5