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Homewood Suites by Hilton Asheville- Tunnel Road

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Homewood Suites by Hilton Asheville- Tunnel Road
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1,230 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Asheville- Tunnel Road
See the most recent reviews
Showing 1,225: English reviews
sarasota, florida
Level Contributor
109 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 29 September 2015

Our flight arrived into AVL at 8am, so I had called the hotel to inquire about early check-in (we are Hilton Honors members too). Upon arrival at 9am, we were told that it would be 45 minutes for our room. It was two hours, and rather than our pre-reserved 6th floor room, we were on the first floor, which is... More 

Helpful?
Thank lemstar
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. I apologize that we were not able to accommodate your early check-in into the suite that you had selected, and am sorry that you felt the first floor suite was noisy. As our checkout time is noon, we are very limited with what we have vacant that early in the morning and again apologize... More 

Florida
Level Contributor
4 reviews
Reviewed 27 September 2015

This is the first time I stayed in Homewood.I like the hotel but their rooms seems small. The pictures looks so big, although this is better than regular rooms. The price is just right.The staff are nice.

Helpful?
Thank noromadan
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. We are apologize you felt the suite was small compared to the pictures but are glad you found them better than regular rooms. We hope to see you when in the Asheville Area again. Kind Regards, Troy Ferguson - General Manager More 

Hunstville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2015

The customer service at this hotel is wonderful. Everybody from the desk clerk, managers, and maintenance people were very nice and welcoming. The dining room staff were absolutely the best, they are very hard working and helpful during breakfast and the nightly manager receptions. The room was nice, comfortable, clean, and quiet. I really can't say enough about this place,... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Molly H
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while in Asheville with family. We are grateful for your compliments about the service provided by our team and how well the suite met your needs. We hope to see you in the near future. Cordially, Troy Ferguson - General Manager More 

Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2015

When most people are headed south my wife and I decided to take a road trip from Fort Lauderdale to DC. On the way, we took a side trip to see the Biltmore Manson in Asheville, North Carolina. We dedicated about 24 hours for this. The Homewood Suites in Asheville was very good, not excellent, primarily because of the room.... More 

Helpful?
2 Thank Rocky P
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us for your side trip to see Biltmore, and glad for the snow treat. We will look for your return on a future trip north. Thank you, Troy Ferguson - General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2015 via mobile

I can count on one hand the number of hotels I've stayed at in my life that really exceed the bang for your buck. Homewood Suites Ashville was one of them and probably set the bar for future stays anywhere. Jen and I got a king suite which also had the full living room and full kitchen with a fridge... More 

Helpful?
1 Thank Dan W
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and we appreciate that it worked so well. We are ecstatic that our suite provided you with the space you needed, and that your enjoyed our variety at breakfast. We are thankful for your review and hope to see you again soon. Take Care, Troy Ferguson - General Manager More 

Columbus, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2015

Overall things were very nice during our stay of 5 days. The staff was very friendly and accommodating. The breakfasts were good and varied. We only had the managers reception on Thursday and Monday nights and both days they had salads and a few other items. It was okay, but nothing to write home about. The service was always first... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Charles S
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us during your travels. We are pleased you enjoyed the serivce provided by our team and our hot full breakfast. We hope to see you visit again soon. Warm Regards, Troy Ferguson - General Manager More 

Cartersville, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2015

My recent 4 night stay at Homewood Suites - Asheville was excellent! My room was booked with 2 reservations (some nights were booked on points and some were paid for). Chase took care of combining the reservations so my friend and I didn't have to switch rooms mid-stay. Super nice! Chase, Suzi, Sam, and Arenda were always friendly when we... More 

Helpful?
2 Thank Jill_Jacobs_93
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us again, and for your continued loyalty to our property when you are in the area. We are happy that the staff takes such good care of you and that we can look forward to seeing you on future trips. Cordially, Troy Ferguson - General Manager More 

Newport News, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2015

My wife and I had been wanting to visit my Nephew and his family whom we hadn't seen in several years, and so after several years with out any vacation we made plans to get in our car and take a week on the road going first to visit my cousin and his family in Holly Springs NC. Then making... More 

Helpful?
1 Thank Cono and Donna c
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for choosing to stay with us during your much needed trip to visit family. I am so sorry that the elevation took the toll it did on your wife, but am happy that it all ended so well. We are truly pleased that we could offer assitance and coordinate the help you needed when you needed it. Thank... More 

newton falls, oh, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015

Staff friendly, nice , and extremely helpful. Hotel neat and clean. Rooms Great. Shuttle nice addition. Food good. Hot tub/Pool area was clean. All towels in that area were always used up but not hotels fault.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Kimberly K
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. We are happy you had a great stay and enjoyed your visit to the Asheville Area. I am happy everything worked out so well for you and apologize we didn't keep up with the towels in the hot tub/pool area better and we will focus to improve that. We hope to see you again... More 

Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 September 2015 via mobile

totally blown away at how nice & helpful EVERYONE we encoutered was. from check-in, to breakfast, reception, housekeeping... everyone was genuinely engaged & nice. loved having a suite - kitchen fridge was handy for keeping the beverages cold; separate living room w a great view of the mtn was very comfortable. the room was a little worn, elevators seem to... More 

Helpful?
1 Thank craft_brew
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. I am truly proud of my team for delivering serivce deserving of your warm comments. Thank you again for your kind words and we hope to see you again soon. Kind Regards, Troy Ferguson - General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our grand fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary dinner and drinks. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 

Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 8,932 - ₹ 21,274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Hotels.com, Priceline, Orbitz, Odigeo and Expedia so you can book your Homewood Suites by Hilton Asheville- Tunnel Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Asheville- Tunnel Road staff and other travellers.
24 questions
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Questions? Get answers from Homewood Suites by Hilton Asheville- Tunnel Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are quieter”
 of 5 bubbles TLC4EP, 29 Nov 2016 | Read review
“upper floors have nice views of the city and mountains”
 of 5 bubbles gregh201, 22 Nov 2016 | Read review
“Choose an even number room to have a view of the mountains. The 01 suites are next to the elevator and 14 and 15 overlook a run down motel”
 of 5 bubbles CF1998, 23 Oct 2016 | Read review
“The hotel has 6 floors, odd number rooms overlook the front of the hotel and the street and business across from it.”
 of 5 bubbles DeeDeeF1980, 12 Sep 2016 | Read review
“we were on the street,did not hear the noise.”
 of 5 bubbles kcl413, 27 Aug 2016 | Read review
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