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SpringHill Suites Asheville

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Traveller (36)
Room & Suite (26)
Dining (4)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“front desk”(57 reviews)
“king suite”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Asheville
Special Offer: Member Rates
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Offers from SpringHill Suites Asheville
Special Offer: Member Rates
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Reviews (411)
There are newer reviews for SpringHill Suites Asheville
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Traveller rating
124
143
88
39
17
Traveller type
Time of year
LanguageEnglish
124
143
88
39
17
Show reviews that mention
All reviewsfront deskthe breakfast areaking suitetunnel roadroom was cleanindoor pooloatmealliving areafree breakfastmini fridgenice stayexercise roomgreat place to staywould stay againclose to downtownminute drivevisiting asheville
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161 - 165 of 411 reviews
Reviewed 24 July 2015

My husband and I stayed here for three nights visiting Asheville. We found this location perfect to downtown (10 mins), Blue Ridge Parkway (5 mins) and other tourist spots. It does feel a little dated and the beds were uncomfortable, but I think the location...More

Thank Alice S
Reviewed 20 July 2015 via mobile

Had to visit for a funeral. The staff was really nice and the hotel was very clean. Had a small issue on my bill and the staff corrected it right a way. Great short stay. Definitely the Hoyle is pick if you are in the...More

Thank gcouf
Reviewed 17 July 2015

Hotel staff were very friendly and helpful. Room was clean and big enough for three. Beds were comfortable and room was quite although it faces the entrance of hotel. Breakfast was better than we expected. Location of hotel is also very close to main shopping...More

Thank Dawn R
Reviewed 10 July 2015 via mobile

When we arrived the gentleman at the front desk was very friendly. That was the end of the good part. We chose this hotel because I was traveling with hubby, 2 kids and mother in law. The two "double beds" were the smallest double beds...More

3  Thank AdrianneO
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 13 July 2015

Dear Guest, Please accept my apologies for the inconveniences you experienced during your recent stay. We value your loyalty to Marriott and I certainly understand your aggravation and assure you this is not our norm. I am sorry to hear that he sofa bed was...More

Reviewed 10 July 2015

We were quickly checked in and the staff was friendly. Carrabbas is next door, which is convenient for a fast, walk-able meal. We used the pool, which is small and not heated (cold). The Jacuzzi jets are so low, they hit your butt, rather than...More

3  Thank Chris E
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 13 July 2015

Dear Guest, Thank you for your comments concerning your recent stay. We appreciate your feedback and utiliize it to better serve our guests. Please accept my apologies for any inconveniences you experienced. Our goal is to provide you with a comfortable stay, yet we obviously...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 116 - US$ 280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$ 116 - US$ 280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (36)
Room & Suite (26)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ashley E
2 January 2018|
AnswerShow all 6 answers
Response from shsasheville | Property representative |
Thank you for your question. We are not pet friendly. Service animals that perform a duty for a disability are allowed. All other animals are prohibited. The Residence Inn by Marriott and the AC by Marriott in downtown are... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 2 answers
Response from shsasheville | Property representative |
Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 3 answers
Response from shsasheville | Property representative |
Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
0
Votes
Room Tips
"we had a ground floor facing the packing lot and never did hear a car door slam"
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"Do not go to the front desk until the desk woman has woken up fully."
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"Definitely ask for the back of the building"
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"Close to Biltmore House and shopping"
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