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Renaissance Asheville Hotel

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1,312 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Asheville Hotel
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Showing 1,303: English reviews
murphy nc
Reviewed 29 March 2015

After staying in this hotel for a month, I can only rate them very good or excellent. Michelle, zeb and the other front desk staff were well trained, and showed they cared for their guests, Andrew and the other bellstaff reminded me of the superb bellstaff of a european hotel, while kimberly in the restaurant made our mornings sunny...even when...

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Helpful?
Thank dutchandfree54_12
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you so much for taking the time to review us and for your kind words. I'm happy to hear that our navigators were able to make your month-long stay comfortable and enjoyable. I will be sure to pass along your compliments to our team. We hope to see you again next time you're in Asheville.

Decatur, Georgia, United States
Reviewed 28 March 2015

Asheville is the halfway point between our home and the home of great friends. Each couple left the kids with the Grands and met up for a weekend without responsibilities. You really can't be this hotel for location. Even though it was uncharacteristically frigid outside, we ventured out and had countless choices of restaurants, coffee houses, boutiques, and watering holes...

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Thank Kira S
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Hi Kira, thank you for taking the time to review and comment on your recent stay with us. I'm happy to hear that you enjoyed our convenient location and amenities like the lobby bar and coffee stand. I hope you had a great time discovering the area and that we see you again soon.

New York City, New York
Reviewed 27 March 2015

The Renaissance Asheville was beautiful all around. The lobby was elegant and the rooms were tidy and clean. The hotel is located steps away from downtown Asheville, so you can walk to everything. Will stay here again!

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1Thank Carly F
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Hi Carly, thank you for taking the time to review your recent stay with us and for your kind words regarding our hotel. I'm glad you enjoyed our prime, downtown location. Hope you enjoyed exploring the area and we look forward to seeing you again.

Astoria, New York
Reviewed 24 March 2015

This hotel is beautiful. We arrived after a long road trip, and some of us were ready to ready the town while others wanted to rest a while. Good thing both could be done easily heere. The room was quiet and you can't beat the location right in the heart of downtown Asheville.

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1Thank GinnyLeise
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your stay and your kind words regarding our hotel and location. I'm happy to hear that you had a great stay and hope to see you again next time you're in Asheville.

Raleigh, North Carolina
Reviewed 24 March 2015

For the price, this hotel went above and beyond my expectations. Everything seemed to be updated and was very nice. The employees were very helpful and it was nice to have a restaurant and store available as needed. I had no complaints about the bathroom, but it was a little small if you're looking for something huge and luxurious. I...

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1Thank 898emilys
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thanks for taking the time to comment and review your stay with us. I'm happy to hear that our team and Renaissance ways went above your expectations. I'm glad you also enjoyed Writer's Bistro and our gift store. We hope to see you again next time you're in Asheville.

Milwaukee
Reviewed 23 March 2015

The staff was extremely helpful - from the front desk to the maid service. The bed had lumps and the bathroom was smaller than other Renaissance Hotels I've stayed in. But I would go back because the location was fabulous and the people were so great.

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2Thank moorek
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your stay with us and your kind words regarding the staff and location. I'm happy to hear that you overall enjoyed your stay, in spite of some minor inconveniences. I will pass along your comments to the team. We hope you'll stay with us next time you're in Asheville.

East TN
Reviewed 23 March 2015

Stayed here the weekend of March 20-22. The hotel sends out an email to anyone with reservations and gives the option to make special requests. I requested a room with 2 queens as far away from the elevator as possible. They replied back within 24 hours letting me know they had been able to meet that request and also upgraded...

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1Thank CatbirdEastTN
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for your kind words concerning our location, front office service, and room amenities. I’m glad to hear that you enjoyed the hotel, in spite of some minor inconveniences. I have shared the information with the leadership and housekeeping management team, so it will be addressed. We hope you’ll stay with us next time you’re in Asheville.

Cincinnati, Ohio
Reviewed 23 March 2015

I stayed here for a work trip and it was one of the best hotel experiences I’ve had. The rooms were very clean, the bed was great, but it was the staff that put this place over the top. Asheville is a very cool place but I was a little overwhelmed because it was my first trip there and I...

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1Thank Mark C
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Mark, thank you for your kind words. I'm happy to hear that you simply had a terrific experience with our staff, location, and rooms. I will pass along your comments to our team. We hope to see you again next time you're in Asheville.

Charlotte, North Carolina
Reviewed 23 March 2015

The room was very comfortable and the bed was heavenly. Walking distance to everything and ample FREE parking. In Asheville that is not always the case. Breakfast was good but wish it was included in the rate. I would stay again for sure!

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1Thank smotivated1
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review and comment on your stay with us. I'm happy to hear that you enjoyed our rooms and convenient walking distance. We look forward to your next stay.

Hickory, North Carolina
Reviewed 23 March 2015 via mobile

I've been traveling and writing reviews on Tripadvisor for a pretty long time now. I stay at all kinds of hotels and motels. The Renaissance Asheville Hotel was an absolutely delightful place to spend a weekend alone with my husband of 28 years. It is a reasonably priced step up from hotels like Hampton Inn etc. The staff was excellently...

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1Thank thefitzs6
Michelle L, Manager at Renaissance Asheville Hotel, responded to this review

Thank you for taking the time to review your recent stay with us and your kind words. I'm happy to hear that you had a delightful time with everything from our friendly staff to the incredible performance of Amadeus at the Asheville Community Theater. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 

Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin St, Asheville, NC 28801-3020
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 11,368 - ₹ 26,617 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#20 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Asheville Hotel staff and other travellers.
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Questions? Get answers from Renaissance Asheville Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you are getting what you ask for. Avoid Mayla.”
  • View from the 10th Floor
  • This was their idea of a
 of 5 bubbles BuckandNina, 13 Jan 2017 | Read review
“higher the better for view and quiet”
 of 5 bubbles timriordan, 23 Dec 2016 | Read review
“Upper floors had a view of the mountains”
 of 5 bubbles MAGGIESFARM, 21 Dec 2016 | Read review
“Ask for higher floor for the view”
 of 5 bubbles PorkC_13, 10 Dec 2016 | Read review
“I stayed in room 708. The elevators came quickly and it was high enough to offer a fabulous view.”
 of 5 bubbles littlehbrcoh, 18 Nov 2016 | Read review
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