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Residence Inn Asheville Biltmore

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Residence Inn Asheville Biltmore
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385 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Asheville Biltmore
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Showing 383: English reviews
Sewickley, Pennsylvania
Reviewed 19 September 2016

Attractive decor, comfortable bed and clever sofa set up. Room not senior friendly- no grab bars in shower/ tub, kitchen items stored in high cabinets not easy to get to, no bureau. Also weird, the TV stand/fake bureau was right next to the gas fireplace. Staff courteous and helpful.

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Helpful?
Thank Joan A
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Joan A, Thank you for your review. We are glad you enjoyed our friendly and courteous team members, our bright decor, and our comfortable beds during your stay with us! We appreciate your feedback regarding the grab bars, and will take note of this. Thank you for choosing to stay with us, and we hope you will return during...

Hernando, Florida
Reviewed 14 September 2016 via mobile

We spent a great week in Asheville and stayed at the Residence Inn Biltmore. Terrific place, very clean and one of the best staff of Marriott employees we've encountered. From the kind people taking care of the breakfast area (special thanks to the gentleman that made fresh mini smoothies for the guests) to Shawn, helping my husband with his new...

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Helpful?
Thank Deb D
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Deb D, Thank you for your review! We are so happy to learn of the excellent week-long stay you had with us at the Residence Inn! We are glad you enjoyed our great location, our friendly staff members, and our guest rooms & amenities. We appreciate your kind words, and hope you will be staying with us again in...

Greensboro, North Carolina
Reviewed 8 September 2016

We have stayed at this property on vacation for three consecutive years and have always enjoyed it! From the front desk to housekeeping, the staff is professional, warm and inviting. Scott, the manager checked with us on a timely basis to make sure we had everything we needed. Michael (maintenance engineering) ensured that we had adequate technology in our room...

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Helpful?
Thank Tex1955
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Tex1955, Thank you for your review! We are thrilled to learn of the great multiple stays you have had with us while vacationing in Asheville! Thank you for your kind words about our lovely team members. We appreciate you recommendation, and we look forward to your return visit during your next trip to Asheville! Sincerely, Lauren McDevitt Guest Relations...

Florida
Reviewed 7 September 2016

Quality: another reliable Marriott/Residence Inn; no better/no worse than usual. (Front desk staffer at check-in seemed confused, probably a poorly trained new hire.) Convenience: nice location if visiting Biltmore Estate and/or dining/shopping in Biltmore Village, a short drive away.

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Helpful?
1Thank MandR818
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear MandR818, Thank you for your review. We are glad you had a pleasant stay at our Residence Inn in lovely Biltmore Village. Thank you for the feedback on your check-in experience. We would like to share that we take great pride in on-boarding our new team members and insuring the level of service they provide is on par with...

Round Rock, Texas
Reviewed 18 August 2016

We enjoyed our stay at this very clean, spacious hotel in late June. The staff were wonderful, the location excellent for whatever attractions you wanted to visit, and it was quiet! The morning breakfast buffet (included in some rate) was very good.

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Helpful?
Thank Lon C
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Lon C, Thank you for your review! We are happy you enjoyed your stay with us while visiting Asheville! We appreciate your compliments of our friendly staff members, our location in Biltmore Village, and our clean and spacious property. We hope you will choose our hotel again during your next visit to our city! Sincerely, Lauren McDevitt Guest Relations...

Knoxville, Tennessee
Reviewed 2 August 2016

The building is very close to the entrance of Biltmore the check in was easy they even sold discount tickets to Biltmore The room was clean the bed was comfortable just an enjoyable week end at Biltmore.!!

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Helpful?
1Thank petertuczynski
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear petertuczynski, Thank you for your review! We are glad you enjoyed your stay at our Residence Inn, our guest rooms & amenities, and our great location in Biltmore Village. We are happy you had a wonderful experience while visiting the Biltmore Estate, and we hope you will return to our hotel in the near future! Sincerely, Lauren McDevitt Guest...

Annapolis, Maryland
Reviewed 2 August 2016

I was in town for a wedding with family and loved my stay! The staff was amazing, really friendly and offered up awesome recommendations for seeing the city and places to dine. Scott the GM is very knowledgeable about Asheville and had great recommendations as well. My room was clean, spacious, and perfect for my family. I had no complaints...

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Helpful?
Thank Mike W
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Mike W, Thank you for your review! We are thrilled to learn of the great stay you had with us while in Asheville! Thank you for complimenting our friendly and knowledgeable team members, and our guest rooms & amenities. We do hope you will be returning to our Residence Inn in the near future! Sincerely, Lauren McDevitt Guest Relations...

Fuquay-Varina, North Carolina
Reviewed 31 July 2016 via mobile

Wonderful location to Biltmore Estates! Very friendly staff! Clean room, very nice! Outstanding got breakfast with all the fixings! My family of 4, two boys had a great time, would stay here again! Only con if your looking for a mountain view your not going to get it here!

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Helpful?
Thank GClinton
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear GClinton, Thank you for your review! We are so glad you enjoyed your stay at our Residence Inn in Biltmore Village. Thank you for complimenting our hotel, staff members, and yummy breakfast buffet! We hope to see you return during your next trip to our city! Sincerely, Lauren McDevitt Guest Relations & Marketing

Fort Lauderdale, Florida
Reviewed 28 July 2016

I will start with the pro's. If you have a pet they are pet friendly- lots of dogs at the hotel. I did hear dogs barking a few times but it really didn't bother us. The free breakfast is better than most - kids loved it. Hotel is convenient with parking and distance to things in town. They have happy...

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Helpful?
Thank Doug S
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Doug S, Thank you for sharing your review of the Residence Inn Biltmore. We would greatly appreciate it if you could contact our general manager directly regarding your stay, so we can gauge more information and better address the issues you brought forth. We want to address this as best we can to make it right for future guests....

Nashville, Tennessee
Reviewed 28 July 2016

This was a last minute trip for my wife and I so we hadn't made reservations. Several other area hotels were sold out. Having good experiences with the Marriott brand in the past, we decided to try this Residence Inn. The highlight of the stay (one night only!) was the gentleman who checked us in late that afternoon. He was...

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Helpful?
1Thank J. L. S
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear J.L.S., Thank you for your feedback. We are sorry to hear that your stay with us did not meet your expectations, especially since you are a first time guest at our property. We would welcome the opportunity to discuss these concerns with you directly, if you would be will to contact our general manager directly. We do appreciate you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 9,735 - ₹ 21,443 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn
Hotel Style:
#23 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Asheville Biltmore staff and other travellers.
3 questions
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over a year ago
Brevard, NC
6 months ago
Brevard, NC

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Questions? Get answers from Residence Inn Asheville Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For non pet owners, you may want to request a section of the property that has little to no pets.”
 of 5 bubbles rashundag, 10 Jan 2017 | Read review
“Use Hilton!”
 of 5 bubbles Shaunm1972, 11 Nov 2016 | Read review
“Third floor”
 of 5 bubbles johnwGA, 22 Oct 2016 | Read review
“Nearby train on the backside, avoid for a quieter night”
 of 5 bubbles J_L_S888, 27 Jul 2016 | Read review
“Look for first floor - one small elevator only and slow”
 of 5 bubbles Arkies10, 24 May 2016 | Read review
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