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Days Inn by Wyndham Asheville/Mall

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Traveller (56)
Room & Suite (127)
Dining (13)
Overview
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201 Tunnel Rd, Asheville, NC 28805-1819 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Multilingual Staff
2 Star accommodation
Additional information
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Offers from Days Inn by Wyndham Asheville/Mall
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews(1,255)
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TNPearces
20
Reviewed 2 weeks agovia mobile
Hotel prices in Asheville have skyrocketed so when my wife and I planned a weekend trip with friends we tried hard to find a reasonably priced hotel. We found that at the Days Inn you get what you pay for. If your looking for a cheap hotel (at least by Asheville standards) that has a bed, a shower, and heat/air then this place might be for you. There are cheaper hotels, but not if you want a king-sized bed. If you have a few extra bucks to spend, look somewhere else. Despite being a non-smoking room, our room smelled like smoke. The toilet was plugged when we arrived. The water pressure is pitiful and the shower head was covered in mildew. Luckily we brought our own pillows because the ones provided were terrible. Some of the towel we received had large rips. We definitely won't be staying at this place the next time we're in Asheville.
Thank TNPearces
Response from 00gc, Manager at Days Inn by Wyndham Asheville/Mall
Responded 2 weeks ago
Dear TNPearces, Thank you for your loyalty. We are sorry we fell short of delivering the standard you are accustomed to receiving at our hotels. Your feedback will ensure we make the necessary changes to improve our guest experience. We apologize again for the problems that inconvenienced you, and we hope you will return soon for the outstanding stay you should have had this time. Sincerely, Elisha Moore General Manager
mkblind
Houston, Texas
6817
Reviewed 3 weeks agovia mobile
Our first room smelled and had a nasty blue substance in the tub. The staff was very pleasant and got us another toom with no problem. My issue with this hotel is shabby cleaning practices. Corners and surfaces were dirty. Unfortunately that's a huge no no for me so we won't be back. If the cleaning staff was half as great as the front desk staff, we would have loved our stay.
Thank mkblind
Response from 00gc, General Manager at Days Inn by Wyndham Asheville/Mall
Responded 3 weeks ago
Thank you for being our guest. We are sorry some areas were overlooked in the preparation of your room. We have discussed your comments with our housekeeping team, and we will be more diligent in our efforts. We encourage you to try us again on your next trip when in the area. Elisha Moore General Manager
Judy B
Shelby Twp
5416
Reviewed 3 weeks agovia mobile
This place appears to be going bankrupt. No clocks in room, phones don't work, one bed had dirty sheets, so a bed not prepped and stuck half open, dirty carpet, curtains hanging...I would pass on this one. Brandon and Loretta on the evening shift were sympathetic and kind. Nothing they could do though.
Thank Judy B
Response from 00gc, Manager at Days Inn by Wyndham Asheville/Mall
Responded 3 weeks ago
Dear Judy B, Thank you for sharing your thoughts on your recent stay with us. We are truly sorry that the condition of the areas you mentioned were not up to par and prevented you from leaving our hotel with a favorable impression. Our hotel does encompass quite a bit of real estate and we do our best to make sure every area is spotlessly maintained. We appreciate you bringing this to our attention and we are already working to address the problems. We want our property to be a relaxing retreat and will continue to work diligently to make sure our guests are thoroughly impressed with every aspect of their stay. Thank you again for being our guest. We hope you will consider giving us a second chance to provide you with a better stay on your next visit to this area. Elisha Moore General Manager
Suzanne Y
Nashville, Tennessee
40
Reviewed 9 Oct 2018
When we first arrived the desk clerk was not friendly and not helpful. The room was $120.00 per night so I expected more than what we received. First of all when we got into the room, we discovered the toilet was not attached to the floor. There were no safety rails in the shower/tub. But the final straw was we did not get our beds made or fresh towels. Really? We talked with other guests. One couple had been there for several days and had never gotten fresh towels or there beds made. Under no circumstances would I recommend staying Atthis hotel for any reason. It is old tired slightly dirty and the staff doesn’t care!
Review collected in partnership with this hotel
Thank Suzanne Y
Response from 00gc, Manager at Days Inn by Wyndham Asheville/Mall
Responded 4 weeks ago
Dear Suzanne Y, Thank you for sharing your thoughts on your recent stay at our hotel. We appreciate your feedback and would like to offer our sincerest apologies for your stay being anything less than perfect. We are truly sorry for the difficulties you experienced during your stay, however we appreciate you bringing these issues to our attention so we may take corrective action. Please know that we have strict policies and procedures in place to prevent these types of issues from occurring. We will share your concerns with the appropriate department in order for them to take care of these issues right away. Again we thank you for being our guest. We hope you will consider giving us a second chance to provide you with a better stay on your next visit to this area. Sincerely, Elisha Moore General Manager
DJKtravels
Winter Garden, Florida
266
Reviewed 9 Oct 2018
If the prices are the normal Days Inn prices, about $100 a night or less, than you won't be too disappointed. However, if you must spend more than that amount, consider going elsewhere. I was hoping this would be worth the money because of the Wyndham name and reputation, I was wrong. Admittedly, I don't have super high standards when it comes to Days Inn. The towels were smaller and rough. Smaller bathrooms. Lesser quality shampoos, etc. Our snag started when we noticed they only left half a roll of toilet paper in the bathroom. We didn't think anything about it figuring another roll was on a shelf somewhere. The next morning we discovered we were wrong. We knew housekeeping was just a few doors away so we knew it would be taken care of shortly and went sightseeing. When we returned 4 hours later, our room had not been touched. My husband went to the front desk to get another roll of toilet paper and was told they were short on housekeepers and would get to our room later. About 15 minutes later a housekeeper knocked at our door and said they were not doing housekeeping just providing items like towels. We informed them we wanted our bathroom cleaned. (Which they did accomplish while we were gone.) The breakfast buffet was adequate though the eggs (powdered?) were in huge clumps. Again, if you are paying Days Inn prices, it's okay. But we had to pay higher in-season prices and it definitely wasn't worth it.
Thank DJKtravels
Response from 00gc, General Manager at Days Inn by Wyndham Asheville/Mall
Responded 9 Oct 2018
We appreciate the time you took to provide feedback. It is never our intention to disappoint a guest in any way, and we are sorry you had some issues during your stay. Your concerns will be shared with the team. Thank you for choosing our hotel, and we hope if your travels bring you back this way, you will come see us again! General Manager
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room Service
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
128
Price range
US$ 69 - US$ 165 (Based on Average Rates for a Standard Room)
Also Known As
Days Inn Asheville Mall Hotel Asheville
,
Asheville Days Inn
Location
United States > North Carolina > North Carolina Mountains > Asheville
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
128
Price range
US$ 69 - US$ 165 (Based on Average Rates for a Standard Room)
Also Known As
Days Inn Asheville Mall Hotel Asheville
,
Asheville Days Inn
Location
United States > North Carolina > North Carolina Mountains > Asheville
Photos
Traveller (56)
Room & Suite (127)
Dining (13)
Pool & Beach (2)
Amenities (10)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Bugandboo
1 August 2017|
AnswerShow all 2 answers
Response from Days Inn A | Property representative |
Our pool will be open for the weekend.
0
Votes
Margiespears
23 July 2016|
AnswerShow all 2 answers
Response from AussieBruvSis | Reviewed this property |
Not sure as we just put the address in our GPS.
0
Votes
Room Tips
"Ask for one near the pool if you have some time to laze around"
Flamingo22
1 Sep 2018
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"Choose a room at one of the other local hotels, review the reviews first!"
jasoncJ7579SA
23 Jul 2018
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"It's probably quieter in rooms facing away from the pool."
illiane
22 Jul 2018
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"Choose a room at a different hotel."
887DebbieB887
21 Jul 2018
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