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Hotel Indigo Asheville Downtown

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Traveller (428)
Room & Suite (329)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“penthouse suite”(30 reviews)
“corner room”(77 reviews)
“grove arcade”(46 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,634)
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Traveller rating
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894
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All reviewspenthouse suitecorner roomgrove arcadewithin walking distancefloor to ceiling windowshuge showerfiltered watermodern hotelself parkingwalk in showerhigh floorgreat view of the mountainsoff the highwaygreat roommini fridgeking bedbiltmore estate
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671 - 675 of 1,625 reviews
Reviewed 26 October 2014

It's sad to give only two stars to a hotel this luxurious, but there were some serious problems. First, some good things. We had a beautiful suite with a huge living room and huge bathroom, with elegant furniture and decor. The bedroom had great blackout...More

3  Thank MenloMichael
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 30 October 2014

Thank you for taking the time to share your feedback with us. I am delighted that you enjoyed the luxurious accommodations of our penthouse suites. Upon investigation, it was discovered that our landing page was hacked as a prank, however our internet remained entirely secure....More

Reviewed 26 October 2014

We stayed here for our 5th Anniversary. We got our room through hotwire and save over $100 per night. Normally I don't spend this much on a room, but I splurged for our Anniversary. The room was great! Comfortable beds, large shower, and hardwood floors....More

1  Thank Melissam0821
Reviewed 26 October 2014

We basically liked this hotel. We were in a suite on the northwest corner. The views of the mountains on both sides form the floor to ceiling windows were spectacular. We were able to walk to everything we wanted downtown. The bathroom was spacious, with...More

2  Thank levermontois
Reviewed 25 October 2014 via mobile

My husband and I love Asheville and have often talked about staying at thIs hotel. It is a very nice place with a great atmosphere overall. It was a bit odd to see someone scrubbing the entrance into the hotel as we unloaded our car....More

2  Thank paintgirl1958
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 30 October 2014

I appreciate that you took the time to share your feedback with us, as it is our greatest tool in identifying our opportunities to improve. Animals are not permitted in any bistro in our state, and apologize if pets were present in the bistro without...More

Reviewed 24 October 2014

Our stay was during the height of leaf watching season and the hotel was near capacity. We got our room with points and were fortunate to get it at the last minute! That said, the water in the shower was always plentiful and hot (5th...More

Thank Packsfast2go
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded 30 October 2014

An experience exploring the wonders of Asheville is what we hope for each of our guests! I hope we have the opportunity to serve you again. Sincerely, Jamie Bratcher Guest Service Manager jbratcher@hlihotels.com

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 157 - US$ 440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 157 - US$ 440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (428)
Room & Suite (329)
Dining (18)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Jennifer S
29 December 2017|
AnswerShow all 11 answers
Response from jlm129flo | Reviewed this property |
our king suite had a mini fridge. I can't remember if it had a microwave.
1
Vote
Drew9197
15 December 2017|
AnswerShow all 8 answers
Response from Nathan E | Reviewed this property |
We didn't have a balcony, but our room did have a large soaking tub and a shower. We had a King Executive.
1
Vote
Stephanie M
28 November 2017|
AnswerShow all 2 answers
Response from nqh1223 | Reviewed this property |
It's a pet friendly hotel so I assume yes but you may want to call them. It's a great property.
1
Vote
Room Tips
"king room on city side"
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"Best views are from corner rooms on higher floors."
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"Ask for a non-pet floor!"
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"Penthouse suites are worth the price, not much more than regular room"
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