Hampton Inn & Suites Asheville Biltmore Area
Hampton Inn & Suites Asheville Biltmore Area
835 Brevard Road, Asheville, NC 28806
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Avg. ₹14,985 /night, 9/19 - 9/20
₹24,613
per night
₹17,539
per night
₹10,465
per night
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5.0
#3 of 84 hotels in AshevilleLocation
Cleanliness
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Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Check-in at the all new Hampton Inn and Suites Asheville Biltmore Area, situated just five miles southwest of downtown Asheville, near the I-26 and I-40 exchange. Our hotel is directly across from the Asheville Outlets and close to the Biltmore and Blue Ridge Parkway. We are conveniently located to most major Asheville Corporations and only a 10 minute drive from Asheville Regional Airport. Take advantage of our free local area shuttle service. Our Hampton Inn and Suites Asheville is the perfect home base to explore this beautiful mountain city. Our spacious suites are fresh and modern spaces with a microwave, mini-fridge, 42-inch HDTV, coffeemaker, and a work desk with an ergonomic chair. Feel rested after a great night's sleep on the clean and fresh Hampton bed®, and stay connected with free WiFi and plenty of device-charging spots. Start each day with a free hot breakfast. Our Suite Shop is always open for snacks and drinks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Iron
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Modern
Languages Spoken
English
Location
835 Brevard Road, Asheville, NC 28806
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Asheville Regional Airport
12.3 km•
See all flights
Greenville-Spartanburg Airport
79.3 km•
See all flights
Car Hire
24 Restaurants
within 1 kilometer
Reviews
5.0
804 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hampton Inn & Suites Asheville Biltmore Area receives high marks for its convenient location, favored by many for its proximity to shopping, dining, and local attractions. The hotel's service stands out, with guests consistently commending the friendly staff and commendable breakfast service. Cleanliness is another strong suit, with meticulous upkeep noted by visitors.
The well-regarded amenities, including the spacious rooms and diverse breakfast, coupled with the hotel's overall value and inviting atmosphere, make it a popular choice. However, some guests have mentioned issues with room noise, odors, and bedding comfort.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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804Reviews10Q+A86Room tips
Traveller rating
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Detailed Reviews
Hotel's Favourite
Quiet night, clean room and common areas, small but cute and nice indoor pool with towels poolside, modern decor, friendly staff, good breakfast/indoor outdoor seating with fire and water features, easy check in and out on the app, close to downtown and Biltmore/15 minutes.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 11 Dec 2023
TN_Travelerz, Thank you for sharing your wonderful experience with us! We're thrilled to hear that our clean, modern decor, friendly staff, and convenient amenities like the indoor pool and easy app check-in made your stay enjoyable. It's great to know that our location was perfect for your visit to downtown and Biltmore. We hope to welcome you back soon for another peaceful and enjoyable stay! Best Wishes, Cassie P - GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Hampton Inn and Suites Biltmore Area to celebrate her birthday. The moment we first walked through the doors of this hotel, we knew we were in for a very special getaway. The hotel itself is aesthetically pleasing in its newness and innovative amenities.
We were welcomed by the superlative check-in staff of Elizabeth, Morgan, and Chuck who went out of their way to welcome us as valued Hilton Honors members. They fulfilled all our room preference requests, ensuring us a happy, memorable stay.
The suite we were assigned was spectacular! Although there were too many creative amenities to mention, our favorite was the design of the bathroom and closet area. The toilet and shower were separated from the vanity and sink by a door, and the closet was separated from the vanity by a mirrored sliding door. The entire bath area was separated from the living area by a uniquely designed sliding barn door. We have already made plans to install a similar door in our new home.
The breakfast and the area in which it was served enhanced the hotel’s focus on its guests. When Darrell found out it was my wife’s birthday, he sang Happy Birthday (no judgement on his singing). Sylvia then treated my wife to an oven-heated strawberry danish covered in whipped cream, fresh strawberries, and almond slivers. Darrell then toured us around the breakfast area, impressing us with the pressed juice and smoothie station. Everything was delicious, and the quality and offerings were by far the best we have experienced. Darrell and Sylvia took pride in the breakfast area and in making each guest feel special.
The design and offered amenities of this hotel are first-class, but the true gem is the staff. Each staff member we had the pleasure of meeting was exuberant in their love of their job and in serving their guests. WE SHALL RETURN!
We were welcomed by the superlative check-in staff of Elizabeth, Morgan, and Chuck who went out of their way to welcome us as valued Hilton Honors members. They fulfilled all our room preference requests, ensuring us a happy, memorable stay.
The suite we were assigned was spectacular! Although there were too many creative amenities to mention, our favorite was the design of the bathroom and closet area. The toilet and shower were separated from the vanity and sink by a door, and the closet was separated from the vanity by a mirrored sliding door. The entire bath area was separated from the living area by a uniquely designed sliding barn door. We have already made plans to install a similar door in our new home.
The breakfast and the area in which it was served enhanced the hotel’s focus on its guests. When Darrell found out it was my wife’s birthday, he sang Happy Birthday (no judgement on his singing). Sylvia then treated my wife to an oven-heated strawberry danish covered in whipped cream, fresh strawberries, and almond slivers. Darrell then toured us around the breakfast area, impressing us with the pressed juice and smoothie station. Everything was delicious, and the quality and offerings were by far the best we have experienced. Darrell and Sylvia took pride in the breakfast area and in making each guest feel special.
The design and offered amenities of this hotel are first-class, but the true gem is the staff. Each staff member we had the pleasure of meeting was exuberant in their love of their job and in serving their guests. WE SHALL RETURN!
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CassPre, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 9 Mar 2020
ElderWizard, Thank you for your awesome review of our hotel! I'm glad to see that you enjoyed your stay and that the team made sure to help your wife celebrate her birthday while y'all were here! We look forward to your next visit with us! Best Wishes, Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We were impressed with the staff's friendliness, proper use of masks and strict policies of physical distancing in the elevator, pool and dining area. Even the lobby, room & elevator "smelled clean" of disinfectants, and we liked how breakfast and coffee were served. The arrangement of the outdoor furniture felt inviting and cozy, which were enhanced by the fireplace, hot tub and pool. Continued great service in spite of a pandemic!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 13 Aug 2020
Gerrie E, Thank you for your great review of your stay with us! It's great to hear that you enjoyed your stay and all the extra things we are doing to keep everyone safe during these difficult times. I do hope to see you again next time you're in the area! Best Wishes, Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in about 6pm and the person at check in couldn’t be any more friendlier and accommodating. The room was pretty clean upon arrival, almost looked a little dusty like no one had stayed in it in awhile which is good in a way. The suite layout is one big room but enough room for a family of 4 with a wet bar, microwave and fridge. My 2 girls loved the pool area and we didn’t mind sitting and watching them as it was actually airy with windows all around and didn’t have that overpowering chlorine smell. The beds were comfortable for sleeping. The breakfast in the morning was plentiful with the nicest gentlemen serving us. The lobby was super clean and offered coffee and hot chocolate at all times. For $100 in the off season, you really can’t beat it. We won’t hesitate to stay again!
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 19 Jan 2021
vacation920, Thank you for your kind words regarding our hotel! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. We look forward to seeing you all again next time you're in the area! Best Wishes, Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a few rooms at this location for a few days as we were traveling to the area to have a small wedding in the mountains. The hotel is clean and updated; the rooms are spacious, especially the double bed suites. Everyone we spoke to at the hotel was so helpful and accommodating. After our first night, we asked to change rooms due to some highway and construction noise (full disclosure - try to avoid the odd number side of the hotel if you are a light sleeper, which I obviously am). The hotel was almost completely booked for the weekend, but Robin pulled some strings and was able to make it happen for us. We will definitely visit again when we are in the area!
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: Opt for an even-numbered room for a quieter experience.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 3 Nov 2020
Experience609318, Thank you for your review of our hotel! It's great to see that you enjoyed your stay with us! Thank you for your kind words about our staff. We are very proud of our team and are very happy that they delivered the hospitality you deserve. I will be sharing your comments with my team, especially Robin! We hope to see you again soon! Best Wishes, Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is obviously new or close to it and it shows. It’s immaculate and the rooms are a really nice size. The bathroom is HUGE with a nice step-in shower. The towels are nice & soft and we had plenty of them. Nice selection of channels on the TV . I liked the “no contact” room key - you simply use your phone to unlock your room. They did a nice job with the breakfast - you requested what you wanted from a menu and it was placed into a carry out box. Nice. I highly recommend this hotel. You won’t be disappointed.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 16 Nov 2020
sloopie1, Thank you for sharing your experience at our hotel. It's great to see that you enjoyed your stay with us and that you liked the safety procedures we have in place during this time. We hope you'll come back and visit soon! Best Wishes, Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived on Monday afternoon after driving all night long. Our room was not ready and they asked if we could go and get some lunch. We really didn't wanna get back in the car after 12 hours so we asked if we could wait in the lobby. After about an hour we got to our room and it was very nice and clean. We had our service animal with us as well. No issues there.
As for the breakfast area, there were not enough tables plus guests like it when you have hot food. None to be found here and the pre-packaged breakfast was mediocre at best. Even if it costs you 2.5 times more operationally, your guests love this and they will return again and again. The coffee was empty every time I went to get some so I quit going. Also, pleas put flavored creamer for your guests. We had trouble with the digital keys working as well.
We wanted to stay and extra day and the lady at the desk had told us the night before checkout the room was available so we were planning to stay. The morning of checkout the desk called and said they could move us to a Queen standard room which was too small or a handicap room but we could not keep our current room because they had ball teams coming in. It was also 10:15 when they told us this and we were to be out by 11. No way! I asked for extra time and we got it however, the staff needs additional training on communication with guests because they were snobbish! This is my hometown and I had not been home in two years and I felt like I was definitely somewhere else besides Asheville. Did not have the hometown touch I was looking for. Yes, The hotel was clean as a pen, very nicely decorated but that only goes so far when you have hateful staff.
Also they told me over the phone that you pay on the last day of your stay however, ours was taken on the first day. I probably will find another place when I come home again. I really did love the hotel but giving a less than favorable review because of their attitude. Hilton says you have 100% satisfaction. We didn't so I hope they make it up to us somehow. Really was disappointed!
As for the breakfast area, there were not enough tables plus guests like it when you have hot food. None to be found here and the pre-packaged breakfast was mediocre at best. Even if it costs you 2.5 times more operationally, your guests love this and they will return again and again. The coffee was empty every time I went to get some so I quit going. Also, pleas put flavored creamer for your guests. We had trouble with the digital keys working as well.
We wanted to stay and extra day and the lady at the desk had told us the night before checkout the room was available so we were planning to stay. The morning of checkout the desk called and said they could move us to a Queen standard room which was too small or a handicap room but we could not keep our current room because they had ball teams coming in. It was also 10:15 when they told us this and we were to be out by 11. No way! I asked for extra time and we got it however, the staff needs additional training on communication with guests because they were snobbish! This is my hometown and I had not been home in two years and I felt like I was definitely somewhere else besides Asheville. Did not have the hometown touch I was looking for. Yes, The hotel was clean as a pen, very nicely decorated but that only goes so far when you have hateful staff.
Also they told me over the phone that you pay on the last day of your stay however, ours was taken on the first day. I probably will find another place when I come home again. I really did love the hotel but giving a less than favorable review because of their attitude. Hilton says you have 100% satisfaction. We didn't so I hope they make it up to us somehow. Really was disappointed!
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: We like the room on the back side. Its quieter. We also like the Queen Studio room because it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 6 Apr 2021
213marissao, Thank you for sharing your experience with us. I would like to apologize that we did not meet your expectations during your stay with us. We do have a Satisfaction Guarantee and that has been processed for you. This is certainly not typical of what we aim to offer and we are very saddened that this was your experience. We do hope you will give us another chance to provide the hospitality you deserve. If you have any questions please contact me at the hotel. Thank you, Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Took a trip to Asheville with my girlfriends. WOW! What a beautiful hotel. It is a new, really pretty hotel. I did not know Hampton Inns had bars. We enjoyed wine before dinner, I believe the bartender was Chris, he was very nice and friendly. Our rooms had been cleaned perfectly. With a group of ladies who are pretty picky it was great to see all the hotel did to make sure they were doing their part to keep things as good as possible during the pandemic. Breakfast was really busy but they were doing the best they could to keep up. A couple of guests argued about wearing a mask. I felt bad for the team members who were just trying to do their job. I would recommend this hotel 100 percent. Our only regret was that we could not stay longer. It is a great place with a great staff! Kudos for all the great service and hard work by the employees.
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Date of stay: February 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 1 Mar 2021
laurelw452, Thank you for your wonderful review of our hotel! It's great to see that you enjoyed your stay with us, especially our bar! Thank you for your kind words regarding our team, I will be sure to share your comments with them! We hope to see you again next time you're out this way. Best Wishes Cassie P General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The sink in our unit was holding water and maintenance came up right away and fixed it.
The front desk person was excellent… Danielle. She was very helpful and helped out with a problem we were having with another reservation date. She is definitely an asset to your company! She was very pleasant, calm and knew how to solve our problem!
The front desk person was excellent… Danielle. She was very helpful and helped out with a problem we were having with another reservation date. She is definitely an asset to your company! She was very pleasant, calm and knew how to solve our problem!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 18 Nov 2022
Thank you for providing your feedback. We always strive to provide a stay that was worthy of a "top score." After reviewing your feedback, I see that we failed to provide an outstanding experience for you while you were here. Typically, any scores below a 5 would indicate that we could have done more to exceed your expectations. I would welcome any feedback you have on how we may improve if you have a chance to call the hotel directly at (828) 575-9593. I know your time is valuable and I sincerely appreciate any information you would be willing to provide so that we may use that information to improve. Again, thank you for your review and I hope to hear from you soon. - Cassie P, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was immaculate. Whenever we cami in or out of the hotel someone was always cleaning or wiping down an area. The fitness area was also clean and had disinfectant available to wipe down the machine prior and after use. The breakfast bar had the typical Hampton fare plus more. They had actually oatmeal, breakfast bar. The breakfast was always available stocking the food items and wiping down the tables. The staff always greeted you when hey passed you. It was a very well run hotel and it is shown by the cleanliness and friendliness of the staff. Robin manages the hotel well.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cassie Pressley, General Manager at Hampton Inn & Suites Asheville Biltmore Area
Responded 18 Jan 2022
Flyer47717001182, Thank you for your great review of our hotel! It's so great to hear that you enjoyed your stay and that our team took care of you all during your stay. I will be sure to share your comments with the team! Best Wishes, Cassie P - GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't believe so. I saw all diff. sizes
Yes, they do charge a $75 pet fee.
828-575-9593
9.7 miles away. There is a Hampton Inn & Suites hotel right in Biltmore Village that much more convenient.
Both hot and cold items were available although with less options compared to pre-pandemic times, and the Styrofoam containers were picked up at the breakfast area. The front desk staff had the menu for the day but since several months have passed since our stay, procedures may have changed so be sure to inquire upon checking in.
"Check shampoo and wash cloths. We were missing when we arrived and housekeeping did not restock."Read full review
"Great burgers just down the street at Village Wayside Bar and Grille or visit Fridays next door with a 10% discount for hotel guests."Read full review
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PRICE RANGE
₹9,544 - ₹18,083 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn & Suites Asheville Biltmore Area
Which popular attractions are close to Hampton Inn & Suites Asheville Biltmore Area?
Nearby attractions include Asheville Outlets (0.4 km), Lindt Chocolate Shop (0.4 km), and Frame It To A T (0.8 km).
What are some of the property amenities at Hampton Inn & Suites Asheville Biltmore Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Asheville Biltmore Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Asheville Biltmore Area?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hampton Inn & Suites Asheville Biltmore Area?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Asheville Biltmore Area?
Conveniently located restaurants include Apollo Flame Bistro - Brevard, Stone Ridge Tavern, and Papa's & Beer Mexican Restaurant.
Are there opportunities to exercise at Hampton Inn & Suites Asheville Biltmore Area?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn & Suites Asheville Biltmore Area have airport transportation?
Yes, Hampton Inn & Suites Asheville Biltmore Area offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites Asheville Biltmore Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Asheville Biltmore Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Asheville Biltmore Area offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.