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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    3/12/2017 4/12/2017
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    Savings alert: 11% below average rate

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    US$ 138
    US$ 126
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (67 reviews)
    “biltmore estate” (72 reviews)
    “room was clean” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (876)
    There are newer reviews for Brookstone Lodge
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    11 - 15 of 873 reviews

    Reviewed 12 August 2017 via mobile

    Nice hotel for an overnight stay. The location of the hotel, along with the hotel itself is very pretty. Check in was relatively easy and the staff were very nice. Our first room the air conditioner did NOT work and I called to the desk...More

    Thank Jordan C
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 15 August 2017

    Dear Jordan, I want to thank you for taking the time to post a review of your stay. I am happy to read you were pleased with your stay with us. I apologize for the unfortunate incidents that occurred, however I was elated to learn...More

    Reviewed 12 August 2017

    We left after 1st night. The staff very nice & helpful. Close to downtown Asheville & the BILTMORE..however room dirty and bed uncomfortable. As I was explaining to my husband how uncomfortable I felt he told me a bug was walking across the end table....More

    2  Thank Rich L
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 15 August 2017

    Dear Rich, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 12 August 2017

    I travel every year to Ashville to visit family, I'm planing on making this my lodging for these trips. Rachel and Alex in the main lobby are awesome, they helped me and my wife with scheduling issues and were very accommodating, always greeting us as...More

    Thank Sean P
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 15 August 2017

    Dear Sean I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read Rachel and Alex were awesome and you enjoyed your stay with us. We continually work to improve our hotel, so I really...More

    Reviewed 2 August 2017

    The Brookstone Lodge is very clean the front staff is very nice and helpful. The location of the hotel is great it is close to the Biltmore Estates, downtown and the mountains. the rooms are clean but the bed is a little hard but comfortable.More

    Thank rheredia2017
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 11 August 2017

    Dear Rheredia, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    Reviewed 31 July 2017

    We have stayed here each time we come to Asheville and enjoyed it. This time the bed caused us so much hip pain that we decided to check out early and forego the second night. The carpets were worn, there were stains on the wall...More

    2  Thank OldMarSix
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 2 August 2017

    Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We are currently in the...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$ 123 - US$ 212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, Evoline ltd, getaroom.com, Cheap Tickets and Cancelon so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
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    1,355 reviews
    3.66 km away
     
    The Residences at Biltmore
    1,228 reviews
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    Hampton Inn Asheville - Tunnel Road
    1,566 reviews
    3.60 km away
     
    Doubletree Hotel Biltmore / Asheville
    1,444 reviews
    2.27 km away
     
    Nearby Restaurants
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    Bojangles
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    Nearby Attractions
    Biltmore Village
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    2.36 km away
    Cathedral Of All Souls
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    Ask a question
    Questions & Answers
    Christyfaith
    20 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
    Read review
    "Here's a tip-don't book a room"
    Read review
    "Any room should be fine."
    Read review
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
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