We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Brookstone Lodge

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Brookstone Lodge
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

840 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 837: English reviews
Start your review of Brookstone Lodge
 Click to rate
Austin, TX
Reviewed 2 days ago NEW

The rooms are small and not well lit. The exercise room was empty, on equipment. The Wifi was very inconsistent. At times it was reasonable (4 - 5 Mega bits /second), however without warning it would drop down to almost zero. Vers frustrating when you are trying to get some work done.

 Report
Helpful?
Thank cemclellan
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Cemclellan, I want to thank you for taking the time to post a review of your stay. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for the experience. We are in the process of renovating our fitness room. We continually work to improve our hotel, so I really appreciate you providing us with...

Reviewed 4 days ago NEWvia mobile

Room was very small. Pillows were so flat I could barely sleep(see photo). It also didn't help I had a room on the side of the hotel where an outdoor patio was so the loud, obnoxious drunk people at 2:00 in the morning played a part in the horrible sleep. The curtains don't close either so I recommend changing in...

 Report
Helpful?
Thank Chelsea C
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Chelsea, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you...

Reviewed 1 week ago via mobile

My husband and I stayed here one night on our way to the builtmore then stayed in a cabin the next two nights. This hotel was very clean and had a wonderful complementary breakfast. The hotel clerk that checked us in was ok he seemed kind of bored but was nice enough. The staff in the morning was much nicer...

 Report
Helpful?
Thank Charlotte C
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Charlotte, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read your stay was great. We continually work to improve our hotel; I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you...

Greenville, South Carolina
Reviewed 2 weeks ago

This hotel is very unique as it has more of a "lodge in the woods" kind of feel. The staff was extremely friendly and the prices at this hotel can't be beat. It is also within a few miles of Biltmore Village. My room was very clean and comfortable. It is my hotel of choice when visiting the Asheville area.

 Report
Helpful?
Thank juneatcoba
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear June, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and your room clean and comfortable. Thank you for pointing out our hotel is unique and conveniently located to Biltmore Village. We continually work to improve our hotel; I appreciate you providing us...

Andover
Reviewed 2 weeks ago

Close to I-40, but quiet. It is multi level with elevator.Very clean room, nice layout, seating, desk and seperate batroom, micro w and frig. , Good Wifi and TV, Kimberly at front desk was friendly and helpfull- pointing out that the Builtmore was straight down the road in front of motel and recomended a good BBQ place to eat on...

 Report
Helpful?
Thank David R
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear David, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read your room was clean and the breakfast was good. We continually work to improve our hotel; I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in...

Wilmington, North Carolina
Reviewed 2 weeks ago

Nice and comfortable stay for the money. However, my husband and I requested a wake-up call bu we did not receive it. I am glad we also set up our iPhone and iPad's alarms or otherwise we would have missed our Biltmore Estate tour the following day. One light bulb in the bathroom/shower was out. One of the bathroom's trim...

 Report
Helpful?
Thank maminica11
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Maminica, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the wake up call and the light bulb malfunctioning is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure...

Morganton, North Carolina
Reviewed 4 weeks ago

The Room was a little small for a Queen Size Bed, Approx. 20" on each side of bed.and the Air conditioner was on the side of the bed. Ask for shower mat, I almost fell in tub. Room was clean. Other than size of room stay was ok, air conditioner (heat) did blow on me all night.

Review collected in partnership with this hotel
 Report
Helpful?
Thank bmock_819598
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear BMock, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is about the tub unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually...

Auburndale, Florida
Reviewed 22 February 2017 via mobile

Very accommodating, but still had hard time sleeping. Price was good and very clean. Good location too, went to 3 different falls which were about 35 minutes away. Good breakfast helped us save for extras on trip.

 Report
Helpful?
1Thank Claire22176
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Claire, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read the room was nice, clean and affordable priced. I was disheartened to read you had a hard time sleeping. We continually work to improve our hotel; I appreciate you providing us with your feedback. It would be...

Reviewed 4 February 2017 via mobile

Rooms ☆ Ventilation ☆ Staff ☆☆☆ Night staff wasn't good at all but day staff was helpful. Rooms have that old woody smell and the carpets need some job too. Needs an update badly. Poor air circulation.

 Report
Helpful?
2Thank Parveer G
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Parveer, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the room, ventilation and the night staff not being helpful is unacceptable. I sincerely apologize for your experience. We will be coaching and training our Staff to ensure...

Erwin, North Carolina
Reviewed 28 January 2017

This hotel was supremely priced for the accomodations provided. It was SO clean. The breakfast was amazing. Everything was fresh and delicious. The lobby with the dual fireplace was beautiful and cozy. All of the staff were helpful and kind. The beds were nothing stellar, but comfy enough and clean. We were a little bummed about the jacuzzi having been...

 Report
Helpful?
Thank Larie T
181omarra, Area Manager at Brookstone Lodge, responded to this review

Dear Larie, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and the hotel was very clean. I sincerely apologize the beds and the removal of the Jacuzzi didn't meet your expectations. We continually work to improve our hotel; I appreciate you providing us...

205 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (116)
Viewed
Room/Suite (34)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (20)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (5)
Viewed
Other (40)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (78)
Viewed
Amenities (5)
Viewed
Double Queen Room (18)
Viewed
King Jacuzzi Room (21)
Viewed
Pool (9)
Viewed
Dining (6)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Asheville hotels
10.3 km away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
2.9 km away
The Residences at Biltmore
The Residences at Biltmore
#23 of 63 in Asheville
1,126 reviews
2.1 km away
Baymont Inn & Suites Asheville/biltmore
Show Prices
Show Prices
Show Prices
3.6 km away
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
6.2 km away
Holiday Inn Asheville - Biltmore East
8.1 km away
Holiday Inn Express Asheville
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 

Additional Information about Brookstone Lodge

Address: 4 Roberts Rd, Asheville, NC 28803-8613
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 4,690 - ₹ 12,637 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Brookstone Hotel Asheville
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Brookstone Lodge staff and other travellers.
10 questions
Ask a question
Springfield, Tennessee
over a year ago
Lake View, Alabama, United States
Philadelphia, PA USA
4 months ago
Mechanicsville, Virginia
8 months ago
11 months ago

See all questions (10)

Questions? Get answers from Brookstone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud street”
 of 5 bubbles F8993PEnancyb, 23 Jan 2017 | Read review
“Book as soon as you know your coming to assure the room you want.”
 of 5 bubbles shelby67, 2 Jan 2017 | Read review
“Ask for the top floor, always quiet.”
 of 5 bubbles 33kimt, 2 Jan 2017 | Read review
“Stay away from the highway side unless you like race track noise.”
 of 5 bubbles 537anthonys, 30 Oct 2016 | Read review
“odd numbered room are better.”
 of 5 bubbles angelahB6838JR, 12 Oct 2016 | Read review
5 of 5