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5/11/2017 6/11/2017
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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    5/11/2017 6/11/2017
     3 people are viewing this hotel
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    US$ 126US$ 138
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (60 reviews)
    “biltmore estate” (70 reviews)
    “room was clean” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,339 reviews
    #15 of 66 hotels in Asheville
     
    The Residences at Biltmore
    1,218 reviews
    #24 of 66 hotels in Asheville
     
    Doubletree Hotel Biltmore / Asheville
    1,428 reviews
    #11 of 66 hotels in Asheville
     
    Clarion Inn Biltmore Village
    501 reviews
    #33 of 66 hotels in Asheville
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (875)
    Traveller rating
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    1 - 5 of 872 reviews

    Reviewed yesterday via mobile

    Stopped here on thw aay to the Blueridge. Nice property the guest service was great. Rachel did a great job at check in. The rooms are clean as is the rest of the property. I would stay again. Very safe for anyone traveling alone or...More

    Thank klovan1
    Reviewed 1 week ago via mobile

    Hotel wasn’t half as bad as most posted and we normally stay in 4star hotels. This was literally right around the corner from the Estates. There was only a bar of soap at the sink, but also dispensers of soap and shampoo in the shower....More

    Thank doe410
    Reviewed 1 week ago

    I needed to make a spur-of-the-moment trip to AVL to see my elderly mother and take care of some family business, and didn't have time to check out lodging beforehand like I normally do. My sister made a reservation for me on my Mom's credit...More

    1  Thank Senior2004
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 1 week ago

    Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 2 weeks ago

    We booked our room online looking for a higher quality hotel to stay at for my husband's birthday weekend. Online, the hotel looked fit for it's price, had an indoor pool, was close to everything, and had a complimentary breakfast. Upon entering our room, we...More

    2  Thank L3059BImelissaw
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 2 weeks ago

    Dear Melissa, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 2 weeks ago

    Lobby was neat and clean. Greeted right away. Courtney and Alaina were very helpful and nice. Room was clean and comfy. Breakfast wasn't very friendly for food sensitivities but was ok otherwise. Very convenient and close to my son's home.More

    Thank jeonweb
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 2 weeks ago

    Dear Jeon, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. I sincerely apologize we dropped the ball on interaction from the staff during breakfast. We continually...More

    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,339 reviews
    #15 of 66 hotels in Asheville
     
    The Residences at Biltmore
    1,218 reviews
    #24 of 66 hotels in Asheville
     
    Doubletree Hotel Biltmore / Asheville
    1,428 reviews
    #11 of 66 hotels in Asheville
     
    Clarion Inn Biltmore Village
    501 reviews
    #33 of 66 hotels in Asheville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$ 125 - US$ 292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Hotwire, Priceline, TripOnline SA, getaroom.com, Cancelon and Evoline ltd so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,339 reviews
    3.66 km away
     
    Clarion Inn Biltmore Village
    501 reviews
    1.87 km away
     
    The Residences at Biltmore
    1,218 reviews
    2.89 km away
     
    Doubletree Hotel Biltmore / Asheville
    1,428 reviews
    2.27 km away
     
    Nearby Restaurants
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    Bojangles
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    Nearby Attractions
    Biltmore Village
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    2.36 km away
    Cathedral Of All Souls
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    2.04 km away
    Ask a question
    Questions & Answers
    Christyfaith
    20 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
    Read review
    "Here's a tip-don't book a room"
    Read review
    "Any room should be fine."
    Read review
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
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