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Extended Stay America - Asheville - Tunnel Rd.

69 reviews
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Traveller (1)
Room & Suite (5)
Dining (2)
Overview
  • Excellent34%
  • Very good21%
  • Average17%
  • Poor21%
  • Terrible7%
Travellers talk about
“room was clean”(6 reviews)
“coffee maker”(4 reviews)
“close proximity”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Asheville - Tunnel Rd.
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (69)Write a Review
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All reviewsroom was cleancoffee makerclose proximityhome away from homethis past weekendnice roomsnice stayfull kitchenfree wifigreat place to stayfront desk stafflaundrydowntownamenitiesremodelingratescarpet
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1 - 5 of 69 reviews
Reviewed 2 weeks ago via mobile

Let me start by saying the check in lady (Debra, I believe) was very nice. Our room was on the first floor, and this is a non-smoking hotel, or so I believed. When we got into the room, it was spacious and on the first...More

Thank sillyrabbit1620
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 2 weeks ago

Thank you for staying with us. We are happy to read you had an overall pleasant visit and that you liked our courteous service. That being said, we are sorry for the smoke odor issue you experienced in your room and regret the inconvenience it...More

Hotel's Favourite
Reviewed 3 July 2017

The reception staff was great. They were very friendly, welcoming and knowledgeable! My husband and I thought the room was very comfortable with a nice layout. also free WiFi... The hotel is in a great location with lots of restaurants extremely close by and it...More

1  Thank lvega827
Response from 00esa, General Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 4 July 2017

Thank you for staying at Extended Stay America - Asheville - Tunnel Rd. We are delighted to read you liked the comfort of your room and the attentive service provided by our Front Desk staff. I will be sure to share your compliments. Thanks again...More

Reviewed 2 weeks ago

Was a great day and night, just a get away from all the holiday stuff to rest and unwind will definitely do this again at the place, didn't have To ask for anything clean rooms cleans building clean groundsMore

Review collected in partnership with Extended Stay
Thank aaronmX2017EB
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 2 weeks ago

Aaron, thank you for staying at Extended Stay America. We are delighted to read you had a comfortable time with us and that you liked our well-kept property. Thanks again for being our guest, and we look forward to welcoming you and your family back...More

A TripAdvisor Member
1
Reviewed 4 weeks ago via mobile

We thoroughly enjoyed our visit. We were there for 4 nights. The staff was amazing!! Joyce was awesome! She was so friendly and so helpful. There were 2 other ladies who worked at the front desk and they always had a smile on their face....More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 4 weeks ago

Thank you for being our guest and for the wonderful review of Extended Stay America. It's so nice to know you & your family found your room comfortable and were pleased with the exceptional service from our staff. We will share your compliments with the...More

Reviewed 2 December 2017

Hotel is ok at best. Do not like being lied to about having continental breakfast. There is no continental breakfast just a few baskets with granola bars. The way they charge you up front and then refund you the difference at checkout is unreal. The...More

Review collected in partnership with Extended Stay
1  Thank Jennifer A
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 3 December 2017

Jennifer, thank you for your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 77 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 77 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (1)
Room & Suite (5)
Dining (2)
Hotel & Grounds (4)
Bathroom (1)
Questions & Answers
Ask a question
Valerie S
23 February 2016|
AnswerShow all 2 answers
Response from Nina K | Reviewed this property |
Use uber. We did.
0
Votes
cmason2
15 December 2015|
AnswerShow all 3 answers
Response from Manager-AAL | Property representative |
Yes, all rooms have a kitchen.
0
Votes
Room Tips
"Get a corner room to have more window views."
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"I doubt there are any."
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"They have a free basic WiFi or you can purchase higher speed if you need"
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"There are no good rooms, because the entire hotel is sub-standard."
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