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Extended Stay America - Asheville - Tunnel Rd.

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Traveller (3)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent36%
  • Very good20%
  • Average15%
  • Poor22%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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LanguageEnglish
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All reviewsroom was cleancoffee makerhome away from homethis past weekendnice stayfull kitchenfree wifigreat place to stayfront desk staffdowntownlaundryratesremodelingamenitiesnc
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1 - 5 of 77 reviews
Reviewed yesterday via mobile

I had a very pleasant stay, if I had to rate them I will give them a perfect 10, staff was great especially Alyssa R. Very clean and neat the breakfast was okay. Just a good place to stay. Loved that O’ Charley’s was just...More

Thank Gwendolyn W
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded yesterday

Gwendolyn, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were satisfied with everything we offer. Your praises have been shared with the entire team, especially with Alyssa...More

Hotel's Favourite
Reviewed 14 April 2018 via mobile

Great staff, great location, perfect for what we needed. It was clean and cozy. Price wasn't terrible either. Definitely recommend for any type of stay. It was near shopping and food and not too far from downtown. With out the downtown price.More

Thank Miranda C
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 14 April 2018

Miranda, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we...More

Reviewed 2 April 2018 via mobile

This place was really gross. Went to visit family in Asheville. It was a last minute trip and we had just been there 2 weeks prior spending $300 a night at the AC Hotel. Expensive and tiny. So decided we’d look at other options for...More

Thank South_Haven_Getaway
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 3 April 2018

Please accept our sincere apologies for the issues you encountered and regret the inconvenience they caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we...More

Reviewed 23 March 2018

a very well hidden hotel yet right in the middle of many many restaurants a mall wholefoods etc. because of the location I felt very safe. management and all employees very courteous. just next door to O'Charlies.More

Review collected in partnership with Extended Stay
Thank 280francesl
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 24 March 2018

Thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you were impressed with our service and facilities. It was good to have you here, and we hope to welcome you...More

Reviewed 13 February 2018

I love this place. It was in a nice area everything was in walking distance from the hotel. The rooms was very clean. And the sleeps was great no noise. The staff helped with everything it was easy to check in and to check out....More

Review collected in partnership with Extended Stay
Thank coyd2018
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded 14 February 2018

Thank you for being our guest at Extended Stay America. It’s good to know our location was ideal for your needs and that you were impressed with the attentive service provided by our staff. It was a pleasure having you here, and we look forward...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 75 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 75 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (3)
Room & Suite (6)
Dining (2)
Questions & Answers
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Valerie S
23 February 2016|
AnswerShow all 2 answers
Response from Nina K | Reviewed this property |
Use uber. We did.
0
Votes
cmason2
15 December 2015|
AnswerShow all 3 answers
Response from Manager-AAL | Property representative |
Yes, all rooms have a kitchen.
0
Votes
Room Tips
"Get a corner room to have more window views."
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"I doubt there are any."
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"They have a free basic WiFi or you can purchase higher speed if you need"
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"There are no good rooms, because the entire hotel is sub-standard."
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