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Sleep Inn West

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Traveller (94)
Room & Suite (114)
Dining (17)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(128 reviews)
“choice hotels”(29 reviews)
“room was clean”(74 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,007)
There are newer reviews for Sleep Inn West
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Traveller rating
562
318
77
24
19
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562
318
77
24
19
Show reviews that mention
All reviewsfront deskchoice hotelsroom was cleanwafflestoilet and showerhard boiled eggswalk in showerwould definitely stay here againcracker barrelbiltmore estatefree breakfasthot breakfastthe breakfast areanice breakfastwaffle makerbiscuits and gravythird floor
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321 - 325 of 1,000 reviews
Reviewed 6 November 2015

Was displeased with the room but Alex took great care of us! Very close to many restaurants, shopping, the Blue Ridge parkway & the Biltmore. Leaves were at their peak & it was so beautiful. Bright clean lobby & free breakfasts!

2  Thank Rebekah K
Response from SleepInnAGM, Front Desk Agent at Sleep Inn WestResponded 27 November 2015

Ms Rebekah K Hello! I'm sorry to inform you but we do not have an employee named Alex at our location. The hotel you are referring to is the Biltmore Village Lodge, which used to be a Sleep Inn about 2 years ago. Navi B

Reviewed 3 November 2015

Excellent service. We will definitely stay here again on our next visit to Asheville. Staff was very helpful in working with us on some reservation issues we had. Hotel is near Biltmore and downtown Asheville.

2  Thank Lance B
Response from SleepInnAGM, Front Desk at Sleep Inn WestResponded 23 November 2015

Thank you for the wonderful review! Im so glad that our staff were able to make your stay so enjoyable. We hope to see you again soon if you are visiting Asheville again, or just passing through. ~Molly

Reviewed 2 November 2015

Stayed at the Sleep Inn West while in Asheville, NC. The rooms were very clean and well maintained. Breakfast was part of the reservation and was good. Parking was adequate. The staff (Silviea & Kruti) who I interacted with was EXCELLENT!! They were very friendly,...More

2  Thank Mark M
Response from SleepInnAGM, Front Desk at Sleep Inn WestResponded 23 November 2015

Thank you for taking the time to leave us such a great review, we appreciate it. Glad to here you enjoyed your stay. We hope to see you again soon. ~Molly

Reviewed 31 October 2015

First time at this chain. Always had the impression it was a low budget chain with scary decor to match. Surprised that it was comparable to the "Plus" version of other chains that I frequent. Very clean, nice and breakfast is comparable to others- nothing...More

1  Thank Mike V
Response from SleepInnAGM, Front Desk at Sleep Inn WestResponded 23 November 2015

Thank you for taking the time to leave us such a great review, we appreciate it. Glad to here you enjoyed your stay. We hope to see you again soon. -Molly

Reviewed 31 October 2015

The rooms were very clean. The continental breakfast was good. parking was very adequate. My wife & I were greeted with a smile as soon as we walked in the front door. Experienced staff was training a new employee. They seemed to be very patient...More

1  Thank Larry D
Response from SleepInnAGM, Front Desk at Sleep Inn WestResponded 23 November 2015

Thank you for leaving us such a great review, we really appreciate it. Glad to hear you enjoyed your stay. We hope to see you again soon. -Molly

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 83 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#8 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 83 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#8 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (94)
Room & Suite (114)
Dining (17)
Amenities (12)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jennifer B
6 February 2018|
AnswerShow all 2 answers
Response from Sandyshores911 | Reviewed this property |
I do not recall a pool on the property...
0
Votes
11 July 2017|
AnswerShow all 5 answers
Response from P S | Reviewed this property |
On the hotel website, under 'Amenities,' it says No Pets Allowed.
1
Vote
2843Patty
16 June 2017|
AnswerShow all 2 answers
Response from SleepInnAGM | Property representative |
Depending on which ones you would like to visit.... 5 to 10 miles. There are several here locally (West Asheville) on Haywood Rd and numerous in Downtown Asheville which is about a 10 minute drive.
1
Vote
Room Tips
"Top Floor - Back side has view of the mountains."
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"Ask for room on the 3rd floor if you wish for no one to be above you."
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"Odd number rooms face the parking lot and away from the busy frontage road."
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"Stay on the third floor and try and get rooms 320 thru 326. They are away from the elevator and ice machines,"
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