We stayed for 4 nights. The rooms were clean. This is one of the quitest hotels I have stayed in. The location for us was perfect. We visited Biltmore, Chimney Rock and several other areas and we had no issues. The free breakfast was good, the area was kept clean. They have a back patio that was wondferful to sit out side with your breakfast, or we even brought dinner back several nights and ate there. I would stay here again.
Very nice rooms. Very clean with nice people working there. Bed was comfy. We were just in the area 1 night. Plenty of places close by for dinner and a hot breakfast to send us on the way. Would stay there again. Wished we had more time to explore the area.
We were very pleased with our stay- Krutika at the front desk was very warm and welcoming- she went above and beyond to accommodate us. Clean room, fair price, great customer service. Highly recommend.
Nice hotel. Clean rooms and parking lot. Breakfast was good. Staff was pleasant when we checked in and out. No complaints. Location was alright and was a nice stay before spending the day at Biltmore.
I can’t say enough about how great the customer service is here. The first night I stayed here, I needed to be near the ice machine to tend to a recently sprained ankle. I wish I could remember the name of the woman who checked me in. She went out of her way to be so kind and helpful to me, getting me a room right next to the ice machine and even giving me a couple extra plastic bags for the ice. As I was checking out on the second day, I needed to use the printer which wasn’t working right. Krutika, the woman who checked me out went out of her way for 15 minutes to make sure I had my copies. She could have just blown it off, but didn’t. Thank you both! The room was one of the cleanest of any Sleep Inn’s I’ve stayed at and very comfortable.
I was checked in early on my business trip which was a super big help by Scott. Scott was super helpful. It allowed me to get comfortable and get to work early so I could do the training I was scheduled to do without being behind. Great Choice hotel and awesome asset to have Scott welcoming customers. Give that Man (Scott) a raise!!!
When traveling solo, where I lodge is very important. As a first-timer to Asheville and the Sleep Inn, I was so relieved upon my arrival, the online pictures and write-up were an accurate depiction of the hotel, surroundings, and its offerings. The staff at the Sleep Inn were friendly and quite accommodating. Whether spending the day walking the grounds of the Biltmore Estate or simply exploring Asheville, returning to a clean facility with a very comfortable room made my experience that much more enjoyable. So definitely looking forward to future stays at the the Sleep Inn Asheville - Biltmore West. Thank you Scott for my pleasant memorable stay and recommendations!
This motel never disappoints. The staff is so helpful and friendly especially Molly, the front desk clerk. It's in a great location always clean and from here to there it's the best price for the best sleep anywhere in WNC. Thank you Molly and Sleep Inn
If you have any issues, Scott is the person to go to! He was able to help me solve a urgent issue quick and had no problem helping. Great employee and I would definitely return. Very clean hotel, great location, and great customer service from Scott.
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