Amazing service. Great space for corporate events. The conference room is very nice, confortable, clean. In general, all the services are great. Hotel recommended. Great service post sales. Thanks alot!
One night stay to pick up my stepsons in Homestead. My husband and I decided to stay at this hotel, and it was the best choice. The hotel was located in a very nice neighborhood. The staff was very friendly, hotel was clean and the complimentary hot breakfast was delicious, you also were given options to have cold and hot items. The rooms comes with both microwave and mini refrigerator, they can be updated but no complaints. Outback and Wendy's restaurants are located steps from the hotel and other shopping centers. The price was reasonable and we will stay again. Thank you
There were so many problems, but mainly it felt as if I was staying at a low quality motel and not a Hampton. From not telling me about the construction going on to the continuous pot smell. It was gross, but the worst was the dirty halls, smoking pool area and the roaches in the room! Just gross
German roaches in the ceiling and on the floors, we had to vacuum the roaches ourself to be able to sleep, after the maint come in sprayed of course they left the german roaches right there, rude ladies at the front desk
This was a great place to be to visit the Everglades as it's only about 20 minutes from the Coe visitor center. Our suite was great, and beautiful and clean and spacious! Front office was very helpful and the breakfast room was large and well equipped with varieties of foods. The exercise room was also very nice and the pool was lovely! We are Hilton gold this year and the hotel really fulfilled the upgrades very well for gold status period I would stay here again. It's lovely setting in the suburbs with ample parking and many restaurants nearby. Also we love the little Muscovy ducks that were the welcoming committee at the front door!
We have stayed here in the past and were disappointed that the facility is starting to show the effects of age or inattention. The rooms and breakfast buffet were adequate to the tasks of our overnight stay. The customer service at the front desk (bored facial expression and no eye contact) was...well, underwhelming. The impossible-to-ignore fans set up in EVERY hallway of the entire hotel to try to dry the carpets after a burst pipe were not conducive to a quiet night's rest. While the burst pipe was not anyone's fault, we thought the hotel (or the chain) could have extended some courtesy in the form of additional points for the stay or some other way in which to apologize for the inconvenience their wet carpets and damaged drywall caused the patrons.
Whomever the 2 young ladies were that worked the front desk early on July 22nd were very great and accommodating. I had a photo shoot and explained to them the time that I would be returning. I came back running to the elevator to make a quick change, I had a short time to eat, shower and finish pack my suitcase so that I could be on time for check out. I kept calling down to update them and one of them kept saying its ok. I am so appreciative that they let me get myself together and didnt rush me out. Thank you x1000. Kudos to those 2 young ladies.My room was great and so was breakfast.
Although this hotel is a little bit on the older side, most rooms have been nicely renovated. The pool and patio area are lovely and relaxing. The breakfast is standard Hampton Inn fare, not fancy but ok. The coffee station is open 24 hours in the lobby, and they have fresh cookies in the afternoon. My family very much enjoyed our 5 night vacation here. Located close to the National Parks and a short drive to Key Largo.
We booked last minute due Covid restrictions to enter the US. All fine, old fashion furniture though but very nice beddings. Friendly reception staff, by error I had made 2 similar bookings and it was no issue just to cancel the one that was not pre-paid and duplicate. Nice pool and breakfast was included and had what we needed. You could also have your breakfast outside. Complimentary coffee /tea/ hot chocolate all day. We would definitely stay again if we are in this area.
For a budget traveler, this is one of the best I've stayed. Nice pool, selective breakfast, CLEAN room, friendly, very happy that i stayed here. Staff was friendly, bathroom was clean - would recommend this hotel to my friends.