I stayed here for the two nights around this year’s NASCAR Cup Sunday Season ending Cup Race. It’s not bad. It’s as close as you could want to Homestead Miami Racetrack. My only complaint here was cheap pillows and an oddly uncomfortable mattress. Very strange really; I’m only really here for the bed. Right next to a Shopping Center. The rates were tripled for race weekend.
I reserved a room from Best Studio Inn online at Hotel.com. I was given then the option to pay now or reserve the room and pay at the hotel. I chose to pay at the hotel. I received my confirmation number that I had a reservation. The day of arrival. I called around 5pm to inform them I was running late, a young voice male said my reservations were still good. When I arrived a couple of hours later, a young lady at the desk informed me that my room was cancelled this morning because the credit card was cancelled. I asked them why would you attempt to charge my card without permission. She was adamantly rude and non-sensitive off the issue and said all the rooms were full and there was nothing she could so talk to her asst. manager in the morning and asked me to leave. I took her asst. manager business card and I left. I came back in the morning and it seems that that lady had already talked with the young lady because STEPHANIE DEL VALLE the ASSISTANT MANAGER wouldnt let me explain how I was treated and was telling me to leave. Then an old man came from the back and said he was the one that charged my card 6am yesterday morning. I explained while showing them on my phone the reservations that it stated pay at the hotel why would he charge my card 6am that morning. He didnt care and both of them were telling me rudely to leave. I would never make reservations at that hotel ever again, and because there insensitivity and nastiness I will make it my business to share with others not to make reservations there.…
The owner of this hotel is very rude. Was working at the power plant and my hotel ran up so I was gonna stay at a coworkers in best studio. He made arrangements with one of the ladies. Swapped keys. Upon arrival I was told I could not stay. Gave them my license and offered a cc. She let me go to room and said I’d have to come in with the registered guest to be put on the room. As I just feel asleep an hour later the owner/ manager/ hitler pounded on door and told me I had to leave. Told him he had all my info we are background screened for our jobs which he was familiar with. He then allowed me to stay after deactivating the key so once I left I could not re enter. Never been treated like that before. Writing this a year later because at least two other co workers had worse experiences than mine recently. Please stay away and let his ethics hurt his business.…
I booked a room thru hotels.com. and was guaranteed I could pay upon arrival...thus was crucial because of poor and mixed reviews...Best Studio Inn got my info and charged Friday...when contacted they lied to me...called me b---h....said I was a fool...Hotels.com offer my vouchers for entire stsy5 because their written confirmation stated my card would not be charged until 6pm day of arrivall(confirmed this info before booking by a call to Best spoke with lady and she agreed with procedure) but was ridiculed and told too bad and that he would gladly cancel but wouldn't get my money for 4 weeks that he would see to it....so already before I arrive bad business and this is ECACTLY why I was so concerned in first place...I would have to say AVOID ST ALL COST..and refuses to give General Mgrs name…
When we went to check in Monica was so helpful and explained to us everything we needed to know before we asked. Didn't take long. The rooms was nice had a kichenette in it so it saved us from guying out all the time. Dionella was helpful as well. I want to thank them so much and the rest of the staff.
It's not really a hotel, is like a student residence, a place to stay for a mid-long term stay. Don't expect too much, but at least it's a cheap place, well located (really close to a supermarket) and the guy in the check-in office was really helpful. Thanks for everything!
I stayed here for about a week in February. I was a little apprehensive - I generally prefer a bit more creature comfort, if not luxury, and my past experience with extended-stay rentals had not been positive. It turns out I had nothing to worry about. This isn't the Ritz, the beds aren't luxurious but they aren't uncomfortable either. The comforters are scratchy, but fleece blankets are available so I switched to that. When housekeeping remade my bed they even kept the fleece on it and didn't put the comforter back, which I thought was sweet of them. Housekeeping is weekly but you can exchange sheets and towels as needed by bringing the old ones to the desk. The rooms have a bit of a stale smell when you first arrive that I thought was cigarette smoke, though it clears out if you open the window for a bit. I ended up changing my first room because I was convinced it was smoky. The new room was the same, though less strong - it must have been stayed in more recently - and once I had aired it out it was fine the rest of the week. Other than that my room was very clean, everything worked and I have no complaints. The building is pretty secure and the parking lot is well lit. Apparently there is a security patrol at night though I was asleep so I can't verify that. The on-call guy when the desk is closed is nearby and comes quickly - I had to call him to check in. He was very helpful and patient when I complained about the smell of the first room, and I noticed that he was around a lot even during the day, so he's definitely not unavailable. This really is an extended stay hotel - almost an apartment - so amenities are few and staff aren't around to fawn over you. If your garbage fills up up before your weekly housekeeping date it's your job to empty it, and no one's going to clean up after you every single day. But it's clean and safe, and very affordable. The longer-term residents seem to be mostly working folks, and friendly. There's a table and chairs, a TV and a functional kitchen, a clean bathroom and wifi that works. The location is central to the best of south Florida, though a car is necessary. Plenty of dining options both in walking and driving distance if you'd rather not make use of the kitchen. Cookware is available on request. This place isn't for high-maintenance types (unless you can turn it off) but it's definitely good enough if you're willing to forgo some of the usual comforts of a traveller's hotel. It's not technically meant to cater to vacationers, but it is a solid budget choice if you want to enjoy South Florida without breaking the bank. Recommended.…
We had two rooms @ 110 USD each. So it was a very good deal. I am writing this review and trying to be very objective and fair. The location is pretty good with nice restaurants, grocery stores and easy access to Everglades and Miami Beach. Depending on what your tolerance and level of expectation is, you might find a few things not upto the mark. The rooms are decent sized and appear to be newly renovated. The room has a microwave, stove and a fridge - all in good condition and appear to be new. But there are no utensils like spoons, pans, plates etc. They do not have a coffee maker or a toaster. I went down to the lobby and they did give me the toaster and coffee maker..not sure if I was just lucky or that is their SOP. The towels had a very strong smell of Clorox. There was also no shampoo. The AC was oversized for the room so you would feel quite cold and tend to turn it off, only to feel a little warm later. The mattress was too soft and maybe old and not comfortable. Though the property is next to the highway the noise levels were quite low. There is also no common area for a meal so you will be confined to to your room and if the food is smelly - you might ahve to sleep through it.…
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