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Stayed from 27 April until 01 May. Very clean and a night staff willing to assist with anything. As for the young lady working in the morning, she could use some coaching on customer service. At least 10 people that week made comments on her...More
Thank Kevin B
Response from BHLMoab, Manager at Big Horn LodgeResponded 18 May 2015
Thanks so much for your review. I apologize for the poor customer service you experienced during the morning shifts. We take customer service very seriously and will be sure to get the problem fixed. Thanks again hope to see you again!
Easy access to local Moab businesses, within walking distance of downtown and a great central home base for visiting the many beautiful National Parks and State Parks. Three exhausting days of hiking and exploring with a comfortable bed and room to provide needed rest. Great...More
1 Thank Richard S
Response from BHLMoab, Manager at Big Horn LodgeResponded 14 April 2015
Thanks for the great review. We are so happy to hear you had a great time exploring Moab and you chose to stay with us! We hope you will return again soon.
The Big Horn Lodge has spacious, clean, and, affordable rooms. We stayed in Moab 2 nights on a recent trip and found it to be very comfortable. It is located just off US 191, and is very close to restaurants, fast food, gas, and, groceries....More
2 Thank Ken E
Response from BHLMoab, Manager at Big Horn LodgeResponded 6 April 2015
We appreciate you for taking time to write us a good review. We are happy to hear you enjoyed your stay during your visit to Moab. We invite you to come stay with us again!
I stayed here one night passing through Moab. The one major flaw with the hotel is the awful slow internet. I could hardly tolerate it for any function on my computer. Otherwise, the rustic room was cozy and comfortable. A good layout with a small...More
Response from BHLMoab, Manager at Big Horn LodgeResponded 2 April 2015
We appreciate your review. We were not notified about the internet problem, we have someone looking into the problem to hopefully be resolved quickly, we are sorry to hear it wasn't up to speed during your stay. We are happy to hear about your service...More
My friend and I stayed at the Big Horn Lodge for 5 days straight the third week in March. We couldn't be more happy with our experience here. The staff were exceptionally great- that's you, Mariah!! There's a resturant on site, Moab Grill, that has...More
1 Thank Heather W
Response from BHLMoab, Manager at Big Horn LodgeResponded 25 March 2015
Great review. We are in a great part of town, pretty convenient to most everything. Moab has a lot to offer. It was so nice to hear your stay for a week was great. I will be sure to let Mariah know her customer service...More
Response from HunterDave3006 | Reviewed this property |
These folks are very correct the café is right next door to the hotel and no breakfast is not included smiles and friendly service is as far as the Moab airport unless you come in on a crop duster there is no shuttle service