MainStay Suites Moab Near Arches National Park
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About
#19 of 45 hotels in Moab
Location
Cleanliness
Service
Value
Travellers' Choice
If you’re looking for a long-term or short-term hotel in Moab, the MainStay Suites® Moab near Arches National Park offers the perks of hotel living in an apartment-style setting that features a kitchen and other inviting accommodations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Convenience store
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Sofa
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Location
85Good for walkers
Grade: 85 out of 100
18Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
183Reviews11Q+A26Room tips
Reviews
Traveller rating
- 124
- 38
- 10
- 4
- 7
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Most Recent
Keeley B wrote a review Nov 2022
We specifically booked this hotel to use the hot tub after long days of biking. The hut tub was closed our ENTIRE visit and the hotel's solution was to give us a $30 refund for the fourth days we stayed. Really awful costumer service experience and would definitely not say again. Breakfast was also really disappointing - just card-loaded options or cold eggs.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy W, General Manager at MainStay Suites Moab Near Arches National Park
Responded 10 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jodie Gay AGM Sleep inn/Mainstay 435-355-0909
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Loved our stay at this hotel. Very comfortable, spacious rooms, friendly staff, great location. The swimming pool was amazing and the breakfast was good too. Lot of restaurants and departmental stores close by. Arches National Park was just 10 mins away.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from thu thuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 8 Sep 2022
Thanks for this great review. We are so happy you had a great stay with us, and that it was comfortable and relaxing. Hope to see you again next time you are coming thru Moab.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Two absolutely terrible nights of sleep. There appears to be very little sound proofing between floors. We were placed next to the elevator, so I was concerned about noise from there, but we barely heard anything. The people above us could be heard stomping around past midnight and then started again at 5am. I even downloaded an noise cancelling app, but the noise could be heard through all of this. Tried to get ear plugs from the front desk, but no one was there. I couldn’t wait to leave. The rooms themselves are fine and staff are friendly when available. The spread for breakfast was decent for a budget hotel, but honestly felt that everything tasted slightly off. Limited options for protein other than eggs. Didn’t eat breakfast at the hotel after day 1 due to this. Will definitely try elsewhere due to all of this next time in Moab.…
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: If you come late, they might run out of parking. Ask the front desk for help.
Don’t book third...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 8 Nov 2022
Thank you for taking the time to leave us a review. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise on your recent visit. I have shared your feedback with the front desk to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Moab.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good, newer hotel. Very high ceilings in room. Well accommodated, and a good hot breakfast in the morning. Good location for Arches or Canyonlands National Parks. It puts you right on the main strip in Moab.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy W, General Manager at MainStay Suites Moab Near Arches National Park
Responded 31 Oct 2022
Thanks for the great review. We are glad you had a comfortable and relaxing stay with us. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loving The Retired Life! wrote a review Sep 2022
Castle Rock, Colorado536 contributions148 helpful votes
I will start off by saying the hotel staff is great, the hotel is clean and the room was nice, except for a couple of issues. For a King size suite, the vanity was very small, not even enough space to put my makeup bag, I had to close the toilet lid and put it there. The other issue was where the air conditioner was placed, right next to the side of the bed so one of us froze while the other was comfortable, it seems the seating area would have been a better place for it than right next to the bed. We also had no clue when we checked in whether the thermostat on the wall or the controls on the unit actually controlled it. We called down to the front desk and they said they weren’t sure. Turns out, or as far as our room, the thermostat didn’t control it, it was the actual controls on the a/c. In fact, the wall control showed a constant 71 degrees whether the room was chilly or not. Breakfast was good and offered a variety and the people keeping everything supplied were super nice and kept the tables cleared as soon as someone got up. There was an issue that concerned us though. As we were heading toward the elevator after our breakfast on Wednesday, a door on the 1st floor was propped open that had 2 queen beds that had been stripped. On top of one of the beds laid a male housecleaner, laying on his back, with his shoes on the mattress looking at his phone. When he saw me he got up, ran to the door and shut it, very concerning that someone thinks it is ok to put their shoes on a bed someone is going to sleep in. My husband didn’t want me to report it because he said he was afraid of retaliation but surely this was not his first time doing this. If it is break time, go somewhere other than a bedroom you are supposed to be cleaning and not put your shoes where someone will sleep that night. I know he was an employee because I saw his badge.…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 26 Sep 2022
Thank you for taking the time to leave us a detailed review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the size of the vanity, the placement of the air conditioner and our staff's behavior on your recent visit. I have shared your feedback with housekeeping to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Moab. Kind regards, ThuThuy Woodard General Manager Sleep Inn, Moab Utah 4353550909
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 2 nights as our base for visiting Arches and Canyonlands parks… we loved it!! It was very clean .. the room was wonderful with a little kitchen area.. comfortable bed and nice bathroom. We had a little balcony that overlooked the pool which we enjoyed. The lobby was nicely decorated and we enjoyed the breakfast each morning. They had a nice selection with waffles.. fruits.. hot entrees etc. It is a perfect location for visiting Arches and there are so many shops and restaurants within the area. There is a little grocery store right across the street which is convenient and the tour company we used was right down the street. This is definitely a perfect place to stay for a visit to this area!!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 19 Aug 2022
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback and we are pleased to know you enjoyed your stay and our amenities. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for almost a week. The daily breakfast was delicious and had SO many options. The rooms are large and so comfortable. The best part was the employees, they go so far out of their way (DJ and Christopher especially!) to make your stay the best it can be. I HIGHLY recommend staying here. It is also walking distance to tons of restaurants, stores and even groceries.
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Laundry is on second floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 19 Aug 2022
We would like to thank you for leaving us a great review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Our staff works hard to ensure each guest has a clean, comfortable and memorable stay. Thank you so much for your business and we look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
More modern in decor and furnishings than other similar chain properties with a better equipped kitchen area and a recycle bin. Hence this well located Mainstay merits a rating of four. Otherwise unremarkable with a tiny pool and no room safe.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Free parking and good free wifi.
Desert Bistro well worth visiting.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 22 Jul 2022
Thank you Tony S for leaving us a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all - We stayed in Moab many times at many places & none of the Moab hotels are within walking distance of Arches. None. Don’t buy into ads claiming they’re closest because it doesn’t matter. You still have to drive there. This was a good place to stay when exploring the National parks. Been to Moab many times but first time here. The suites are smallish but have lots of things you may need for a longer stay, kitchen items that we didn’t use. Breakfast is provided & is the basic hotel fare. Thank you from desk Chris for friendly & thorough help! It’s close to the little downtown for dining and shopping after days in the park. The pool is also smallish but was nice after a hot day exploring. Pay more a balcony facing the back for a nice place for morning coffee ( in the shade).…
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: We stayed in Moab many times at many places & none of the hotels are within walking distance of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 13 Jul 2022
Thank you Rocker_rep for taking the time to leave us a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately, our experience at this hotel was horrible based on two things. First, our room was infested with bugs! At the front desk they warned us that there’s a problem in the hotel, and we asked for a full refund prior to checking in. They refused and said the problem was minor. We decided to stay, and when we checked in we immediately noticed several of these bugs. We killed them and moved on. When we were about to go to sleep, we noticed at least 25-30 everywhere and starting to get into our suitcases. We immediately packed and left the room at 11PM. They moved us to another room and we only saw 1 or 2 bugs. When I asked the manager for a refund on the first night, she refused and said “you were warned”. She said she could give me a small discount of 20% for the first night. I was shocked at this but we didn’t have any recourse. Due to the infestation as well as the lack of care by the Choice hotels staff, I would avoid this property and other choice properties at all costs. They did have a good breakfast and the hotel was in a good location, but that doesn’t make up for our terrible experience.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ThuThuy Woodard, General Manager at MainStay Suites Moab Near Arches National Park
Responded 23 Jun 2022
Hello English Teach30. I apologize for the elm seed bugs. They are seasonal and come from the creek behind our hotel in the month of June and July. They do not damage trees or buildings, nor does it present any threat to human health. They are a nuisance and we do have signs posted at the front desk so our guest are aware of it.. We did discount your first night and move you to another room. My AGM even offered to cancel your reservation without penalty so you can find a different place to stay. You refused and indicated you were quite happy with the new room we moved you to. I'm sorry you felt like we didn't care or try to help you out.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$82 - $321 (Based on Average Rates for a Standard Room)
LOCATION
United StatesUtahMoab
NUMBER OF ROOMS
56
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Claim Your ListingMAINSTAY SUITES MOAB NEAR ARCHES NATIONAL PARK (Utah) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about MainStay Suites Moab Near Arches National Park
Which popular attractions are close to MainStay Suites Moab Near Arches National Park?
Nearby attractions include Moab Backyard Theater (0.5 km), AreaBFE (0.07 km), and Hogan Trading Company (0.4 km).
What are some of the property amenities at MainStay Suites Moab Near Arches National Park?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at MainStay Suites Moab Near Arches National Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MainStay Suites Moab Near Arches National Park?
Guests can enjoy free breakfast during their stay.
Is parking available at MainStay Suites Moab Near Arches National Park?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Moab Near Arches National Park?
Conveniently located restaurants include Moab Diner, Zax, and FIESTA MEXICANA.
Are there opportunities to exercise at MainStay Suites Moab Near Arches National Park?
Yes, guests have access to a pool and a fitness centre during their stay.
Does MainStay Suites Moab Near Arches National Park have airport transportation?
Yes, MainStay Suites Moab Near Arches National Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Is MainStay Suites Moab Near Arches National Park located near the city centre?
Yes, it is 0.6 km away from the centre of Moab.
Which languages are spoken by the staff at MainStay Suites Moab Near Arches National Park?
The staff speaks multiple languages, including English and Spanish.
Is MainStay Suites Moab Near Arches National Park accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.