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04/06/2017 05/06/2017
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    Hotel Vertigo

    940 Sutter Street, San Francisco, CA 94109-6025
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 416
          US$ 227
          US$ 416
          US$ 227
          US$ 416
          US$ 228
          Traveller (442)
          Room & Suite (136)
          Dining (2)
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          Overview
          • Excellent28%
          • Very good47%
          • Average17%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “union square” (196 reviews)
          “sutter street” (32 reviews)
          Free Wifi
          Air Conditioning
          Non-Smoking Hotel
          Multilingual Staff
          Wheelchair Access
          Dry Cleaning
          Free Parking
          Breakfast included
          3.5 Star Hotel
          All hotel details
          Hotel Carlton, a Joie de Vivre hotel
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Reviews (1,311)
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          31 - 35 of 1,311 reviews

          Reviewed 16 January 2017

          Booked this hotel through Tablet Hotels, who used to be a trustworthy source of good hotels. The staff was unfriendly, the room was old and smelled funny. The bed and linens were cheap. Their internet connection was a joke, slower than a 56K modem.More

          2  Thank 287gibili
          Response from Jaime G, General Manager at Hotel Vertigo

          Dear 287gibili, We sincerely appreciate your business and are sorry to hear there were some issues during this recent stay. If you could please reach out to me directly at jgonzalez@haiyi-hotels.com so I may obtain the room you occupied and follow up with your feedback....More

          Reviewed 13 January 2017 via mobile

          The good fortune on Vertigo from JPM Health enables market based price gouging. But this one makes me dizzy. You would think that for the premiums the hotel received it could respond in some way from a service level. The friendly desk attendants all seem...More

          1  Thank Rick B
          Response from Jaime G, General Manager at Hotel Vertigo

          Rick B, When reading reviews like yours, I always seek to understand how we let such frustration slip by past check-out. In your case, I apologize for the "bleak and non-existent" wi-fi and the fitness center that had not been completed during your stay. We...More

          Reviewed 10 January 2017

          The location was fine - it's a hilly 20 minute walk to the convention center, which is fine by me. Service was friendly and as helpful as they could be. Room was big enough and clean. BUT. The walls are paper thin. I could hear...More

          1  Thank Heelzebub
          Response from HaiyiHotelsSF, Manager at Hotel Vertigo

          Dear Heelzebub, Thank you for your recent review of our hotel. I am pleased to hear that you enjoyed our accommodations during your stay with us but I do sincerely apologize about the frustrations you experienced with our internet service. Your feedback will certainly be...More

          Reviewed 10 January 2017 via mobile

          This hotel was very nice! The rooms were spacious and comfortable. Everything is kept clean and good looking. The lobby is beautiful and the staff is very friendly. The elevator was pretty slow but we just ended up taking the stairs, no problem. We will...More

          1  Thank cassie0303
          Response from HaiyiHotelsSF, Manager at Hotel Vertigo

          Dear cassie0303, Thank you very much for your review of our hotel. We are happy to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience on Trip Advisor. We look...More

          Reviewed 4 January 2017

          The hotel is nice. Our room was clean, quiet and comfortable. And we love the location. It's walking distance to many restaurants and points of interest (Chinatown, etc.). The hotel's parking was pricey so we opted to use a garage a few blocks away. But...More

          2  Thank Paula S
          Response from HaiyiHotelsSF, Manager at Hotel Vertigo

          Dear Paula S, We certainly appreciate that you took the time to share your review about your recent stay with us and the Trip Advisor community. We are pleased that you enjoyed our accommodations. We hope to welcome you back on your next trip to...More

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          About
          Awards & Recognition
          GreenLeadersBronze level
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Dry Cleaning
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          Details
          • Price range
          • US$ 175 - US$ 367 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #59 Green Hotel in San Francisco
          • Room types
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 102
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Priceline, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hotel Vertigo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • San Francisco
          • Also Known As
          • Vertigo Hotel San Francisco ,
          • York Hotel San Francisco
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          Traveller (442)
          Room & Suite (136)
          Dining (2)
          Hotel & Grounds (278)
          Bathroom (36)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          mcinmd
          Has the cafe and wine bar opened?
          1 April 2017|
          Answer Show all 3 answers
          Response from gart1977 | Reviewed this property |
          Not when I was there in February
          0
          Votes
          alfilogist
          Do you have airport suttle service?
          26 November 2016|
          Answer Show all 9 answers
          Response from Suze E | Reviewed this property |
          Yes they do
          0
          Votes
          Mallory O
          Do the rooms have private bathrooms?
          22 October 2016|
          Answer Show all 10 answers
          Response from Warren T | Reviewed this property |
          Yes they do.
          0
          Votes
          Room Tips
          "Ask for one of the rooms overlooking the central courtyard rather than one on the front of the building..."
          Read review
          "The petite queen room is quite comfortable for one or two people."
          Read review
          "Street side was not noisy, side of building less light, but who stays in their room?"
          Read review
          "Do Not Stay Here"
          Read review
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