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Hotel Union Square

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1,526 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Union Square
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Showing 1,267: English reviews
Santa Rosa, California
Reviewed 2 weeks ago

Not too bad of a hotel. The room was clean and big enough for the family. For some odd reason they put us in an ADA room. Everything in the bathroom was clean, except the moldy tiles in the shower. The best part of our stay was the concierge.

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Helpful?
Thank jjhill26
Tyler L, Diriector of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We are sorry to hear your room was less than excellent and we will review this with our team to help us improve. we value your feedback and hope to see you again soon.

Sacramento, California
Reviewed 2 weeks ago

My wife and I have been staying here for more than 50 years and have watched the property change aand adapt through the decades, from the Golden State to the Union Square with our children in the 80s to the present. Now at 100 the landmark is still cared for by the great service of a great staff, the real...

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1Thank 384georgej
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for being such loyal guests of our hotel. It means the world to us that you provide feedback and continue to come visit over the years. We appreciate you very much and hope to see you again soon. All the best.

Hayward, California
Reviewed 2 weeks ago

My overall stay was a lot of fun. Was unhappy about the advertisement of a discounted ticket to a museum that wasn't available at the actual hotel. Would still recommend the hotel to friends and family.

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Helpful?
Thank nicholei2017
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. I apologize about the museum ticket and will look into this right away, we appreciate you bringing this to our attention. We are happy to hear the rest of your visit was enjoyable and hope to see you again soon. All the best.

Manteca, California
Reviewed 2 weeks ago

This hotel was way overpriced, old and scary. There were no windows in the room, room was very Hot, the TV didn't work and was almost impossible to find. I had to call for directions twice as it is hidden and our Lyft driver had a hard time finding it as well. I won't stay here again.

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Helpful?
Thank Joy W
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to review us. We are sorry to hear your stay was less than excellent. We will share this feedback with our team. Thanks again.

South of Fresno ,CA
Reviewed 2 weeks ago

We stayed here for a family vacation. I absolutely loved the location and the story of the building. It has been remodeled and Is contemporary but still has its original charm. We were helped and greeted by staff with a smile. Once again the location is great.

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Helpful?
Thank Domonique R
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the kind comments in regards to your recent stay with us. We are pleased to hear you had a nice visit. We hope to have the chance to welcome you back again soon. All the best.

Reviewed 2 weeks ago via mobile

Great hotel in a great location, right by Union Square. Room was big with 2 comfortable double beds and was cleaned everyday. Bathroom was clean with a good shower. A little bit of noise at night but not enough to keep you awake. Hotel is only a couple of minutes walk from shopping centres and lots of shops in union...

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Helpful?
2Thank Charlotte M
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for sharing your 5 star experience with us! We are delighted to hear you had a wonderful stay. We hope to have the pleasure of welcoming you back in the near future. Happy Holidays.

United States
Reviewed 2 weeks ago

This is a boutique hotel with tiny rooms and tinier bathrooms. If you're looking for space, or "new" this is not a good choice. The fitness center is nearby and can be used free as a guest. However, we were not informed upon booking that the hotel was under renovation and could not be used. The trolley passes in front...

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Helpful?
Thank MamaAshtanga
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We are very sorry to hear your visit was less than excellent and will review this feedback with our team to help us improve. Thanks again for letting us know.

Wrexham, United Kingdom
Reviewed 2 weeks ago

Very nice hotel in an ideal position. Two double beds in a good sized room with a coffee maker, internet access and all that you need for a comfortable stay. Some noise to be expected from the busy street, but all part off big city vacation. Nice touch with complimentary wine and a singer between 17:00 and 18:00 in the...

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Helpful?
1Thank mckdj
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your holiday stay with us! We are delighted to hear you had a 5 star visit and we greatly appreciate your feedback! Please come see us again next time you are in SF. Happy Holidays.

Sydney, Australia
Reviewed 2 weeks ago

If you want your children to hear EVERYTHING from the room next door then this is the hotel for you! In general the hotel is good and clean. The room was a lot smaller than I was expecting , just slightly bigger than the bed. But there was a massive walk in waredrobre, think I would have preferred more room...

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Helpful?
Thank michaelwC2847TF
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. I am very sorry to hear you were unable to get rest due to some noise next door. We value your feedback and will review this with our team to help us improve. Thanks again for letting us know. All the best.

Oakland
Reviewed 3 weeks ago

Nice room, nice bathroom, bed comfortable. You will have some street noise. Neighbors on each side of our room a little noisy during night or early morning a few times (stayed 2 nights). Our room had a connecting door if wanted to join rooms, so a family of 3-4 people next door could easily be heard. If you're a light...

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Helpful?
Thank karenaU5808HP
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us! We are happy to hear you enjoyed our rooms and friendly staff. We appreciate your feedback and hope to see you again soon!

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 10,513 - ₹ 35,019 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#73 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
2 months ago
Merced, California
2 months ago
Queen Creek, Arizona
8 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms not facing street, they're quiter”
 of 5 bubbles morn_c2017, 4 Jan 2017 | Read review
“If you're bothered by noise I'd suggest you bring your earplugs, most likely for all rooms.”
 of 5 bubbles Super593, 27 Dec 2016 | Read review
“Choose this hotel if you do not want to sleep”
 of 5 bubbles EadaYeoh, 21 Dec 2016 | Read review
“Make sure you get a suite or larger room.”
  • The chair in the room.
 of 5 bubbles 212sherih, 12 Dec 2016 | Read review
“I was in the 6th floor and it was great! ZERO noise!”
 of 5 bubbles 859kathyam, 23 Nov 2016 | Read review
5 of 5
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