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The Westin St. Francis San Francisco on Union Square

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5,077 Reviews from our TripAdvisor Community

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Showing 4,617: English reviews
Singapore, Singapore
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed at the Westin St Francis to close off our west coast road trip before flying home and had a good end to our long holiday. Pros: - Location location location! Right at Union square! - A lot of cool history behind the hotel, hotel even organizes tours (saw a group gathered near an old grandfathers clock with a staff... More 

Helpful?
Thank Carrie T
Santa Rosa, California, Usa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Staying at the St. Francis for a surprise holiday visit to The City with my mom for her 75th birthday was the best decision! You really can't beat the location, especially when traveling during the busy Thanksgiving weekend. Easy valet parking, easy walk to Union Square, front row for the Tree Lighting and the rooms are very comfortable and well... More 

Helpful?
Thank Cherie G
Castle Rock, Colorado
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

I have stayed at over 250 different hotels around North America and Europe in the last 10 years and this is one of my favorites..I've stayed at this hotel about 20 times since my first visit in 1995. This hotel has a storied history that is evident when you stroll through the lobby, mezzanine or study the elegant staircases. Every... More 

Helpful?
Thank Dgholden
Modiin, Israel
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

The position of this hotel is excellent. Hop on the Cable Car, visit major department stores and good restaurants. All the staff were very helpful especially the concierge. The rooms are spacious, equipped with a coffee machine and refrigerator.

Helpful?
Thank BusyBooba
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. I am glad that you found our staff to be very friendly and efficient! We look forward to welcoming you back soon! Be Well, Randy Zupanski General Manager More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

I stayed at the Westin for a weekend, Nov 25 - 28, and had an amazing stay! I was in room 2783 in the tower part of the hotel and the view from my room was incredible. Big and comfy bed, nice bathroom, even a safe in the closet. The Wi-Fi was an additional charge in the room, but it... More 

Helpful?
Thank Allison H
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis! There is no better feeling than knowing our guests enjoyed their time with us! We are very glad you enjoyed our Westin Heavenly Beds! We look forward to welcoming you back again soon, be well. Be Well, Randy Zupanski General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

I stayed one week in this hotel and was near to everywhere that I wanted to go. food, shopping was just a walk away. Cheesecake factory is just next to the hotel which serves excellent cheesecakes until late night. the view around Union square where this hotel is situated is very beautiful and easy to get taxi. just walk down... More 

Helpful?
Thank Feezah O
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for taking the time to share your experience with us! I am very happy that you were able to enjoy the hotel as well as all of the nearby restaurants and local attractions! We look forward to having you stay with us soon! Be Well, Randy Zupanski General Manager More 

simpsonville, United States
Level Contributor
7 reviews
4 hotel reviews
Reviewed 6 days ago NEW

We were looking to a central point to discover SFO. We picked this hotel which was a great place to stay. We were at 23rd floor, with a nice view of the town. Rooms are at good standard. The rate quality/price is very good. Staff was very professional.

Helpful?
Thank Philippe R
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

We greatly appreciate you taking the time to review your recent visit to The Westin St. Francis. We are glad to learn that you enjoyed the magnificent view of San Francisco from your room. We hope we get the chance to welcome you back soon! Be Well, Randy Zupanski General Manager More 

Bangkok, Thailand
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I stayed at the Westin St.Francis for three nights with my three aunties. We booked for two rooms: one on the 20th floor and my room on 27th floor. Prior to my booking, my goal is to stay at the hotel which could provide me SF's view from above. And the Westin seems to be the best location. The floor... More 

Helpful?
Thank Natthan_C
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis on Union Square. I regret to hear of the experience that tarnished what would have been a wonderful experience with us. We would like to further look into this and would appreciate if you wouldn't mind sending us a private message at StFrancisGM@westin.com with details such as your room number and the... More 

Swansea, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Location of this hotel is great. Staff very friendly and always ready to help out. Our room was good although we did have a problem trying to close one of the windows which did mean there was as light draught if you sat directly underneath it. We did let reception know, however, the problem persisted for our entire stay. In... More 

Helpful?
Thank Julie T
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. I am glad that you found our concierge team to be very friendly and efficient! We look forward to welcoming you back soon! Be Well, Randy Zupanski General Manager More 

San Diego, California, United States
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

First of all the hotel is situated in a prime location in San Francisco. It is located on Union Square where fine dining and shopping abound. Step out the Powell Street entrance and you are greeted by the clanging of the famous Cable car bells. Inside the hotel over a century of history is on display in numerous showcases with... More 

Helpful?
Thank Arnold P
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. I am thrilled to know that you had a wonderful stay with us and enjoyed our location. We look forward to welcoming you back soon! Be Well, Randy Zupanski General Manager More 

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 11,932 - ₹ 36,343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#42 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the Historic section with a view of Union Square!”
 of 5 bubbles Dgholden, 30 Nov 2016 | Read review
“Tower rooms are renovated, but they are working on renovating the rest of the hotel (with lots of buffer room so there shouldn't be noise)”
 of 5 bubbles allisonh53, 30 Nov 2016 | Read review
“23rd floor and up is a good stage for the view.”
 of 5 bubbles 171philipper, 28 Nov 2016 | Read review
“If you want a city view ask for top floor rooms”
 of 5 bubbles JulieT305, 27 Nov 2016 | Read review
“The new tower on the higher floors provide great views.”
 of 5 bubbles Raree18, 26 Nov 2016 | Read review
5 of 5
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