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07/05/2017 08/05/2017
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    JW Marriott San Francisco Union Square

    515 Mason Street, San Francisco, CA 94102
    Hotel website
    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (475)
    Room & Suite (288)
    Dining (38)
    San Francisco Marriott Union Square
    Omni San Francisco Hotel
    Grand Hyatt San Francisco
    The Westin St. Francis San Francisco on Union Square

    • Excellent42%
    • Very good37%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Room Service
    Fitness centre
    4 Star Hotel
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    San Francisco Marriott Union Square
    Omni San Francisco Hotel
    Grand Hyatt San Francisco
    The Westin St. Francis San Francisco on Union Square
    May 7 May 8
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviewed 3 weeks ago via mobile

    I'm not picky but this hotel is not worth the premium. I'm a platinum elite Marriott member, and Booked a weekend on points and assumed the premium for the JW would be worth it. E.g., amenities, breakfast, etc. Not the case... this is an antiquated...More

    Response from alex9297, Manager at JW Marriott San Francisco Union Square

    Hello dwatson0101, Thank you for your prompt feedback and your loyalty to our company. I sincerely apologize for the experience you had with us. Our lounge has no food service during the weekend, which is displayed on our website. There should have been 2 bottles...More

    Reviewed 4 weeks ago

    I enjoy this hotel as one of my San Francisco options. It has been recently updated. Rooms are large and quiet. Nice bed and great shower with a separate tub. The concierge lounge is really nice. Good food and great staff. Location is great, in...More

    Management response:

    Dear sttcarrie, Thank you very much for sharing your wonderful comments about our hotel. We are thrilled to hear that you had an enjoyable time and we hope that you will have the chance to return again soon. Warm regards, Debbie Bonafede General Manager

    Reviewed 4 weeks ago via mobile

    The JW Marriott Union Square has a nice central location in the city. The staff was very friendly and made the stay enjoyable. The room we were assigned was very large and clean but was in need of updating. It appears that the hotel is...More

    Management response:

    Dear AJBEN9, Thank you very much for sharing your kind comments about your stay at our hotel. We are happy to hear that you enjoyed the large, clean rooms and our staff service. I am excited to pass your remarks along to our Staff. We...More

    Reviewed 4 weeks ago via mobile

    This is the first time I had stayed at a JW property. While it was nice, it was not as ritzy as I expected. I would consider it not much different than a standard Marriott with the addition of marble. Great location in Union Square...More

    Reviewed 4 weeks ago via mobile

    Large business hotel with all the amenities one needs for business travelers. Not a charming hotel, but a well run with good service for a large hotel that offers typical Marriott services at fair value other than that overnight vehicle parking.More

    Management response:

    Dear L R D, Thank you very much for your comments about your stay. We are glad to hear that you received all the amenities you need as a business traveler. Please do not hesitate if we can ever make your stay better or more...More

    San Francisco Marriott Union Square
    Omni San Francisco Hotel
    Grand Hyatt San Francisco
    The Westin St. Francis San Francisco on Union Square
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$ 237 - US$ 576 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Business Hotel in San Francisco
    • #35 Romantic Hotel in San Francisco
    • #36 Luxury Hotel in San Francisco
    • #37 Green Hotel in San Francisco
    • #51 Family Hotel in San Francisco
    Traveller (475)
    Room & Suite (288)
    Dining (38)
    Hotel & Grounds (294)
    Union Square
    Originally home to rallies supporting the Union Army
    in the Civil War, this grand square has become the
    city's premier shopping and entertainment district
    containing the largest number of upscale department
    stores, chic boutiques, art galleries and theatres in
    the city. It's a large open area where tourists and
    locals gather, watch cable cars and crowds go by,
    enjoy a snack, or plan their day of shopping and
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    Questions & AnswersAsk a question
    Which one is better? JW or Grand Hyatt in terms of the location to any walking distance of central shopping etc? thank you
    13 May 2016|
    Answer Show all 7 answers
    Response from Robin B | Reviewed this property |
    JW is close to all of the shopping.
    Jim D
    Stayed there when it was the Pan Pacific. Is there still a car rental place next door?
    7 November 2015|
    Answer Show all 3 answers
    Response from leven4all | Reviewed this property |
    The car rental place was not far, but I would contact the hotel directly.
    Is there parking nearby so we don;t have to pay $65 a night for parking?
    2 July 2015|
    Answer Show all 5 answers
    Response from Dr Wendell W | Reviewed this property |
    We saw a sign for parking directly across from the JW Marriott on Mason that was much less than at the hotel. However I don't know about the safety or reliability of this location.
    Room Tips
    "The rooms at the upper floors provide a good view."
    Read review
    "higher floors will of course give you a better view of the city square"
    Read review
    "If you have to stay here ask for a room or suite on a higher floor and in a corner. Nice views and plenty of..."
    Read review
    "We've stayed here at least 6 times and never had a bad room."
    Read review