Fairmont San Francisco
950 Mason St, San Francisco, CA 94108-6000
Full view
View all photos(4,090)4,090
Room & Suite (1512)
Dining (281)
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. ₹34,311 /night, 12/3 - 12/4
₹56,483
per night
₹40,634
per night
₹24,785
per night
Dec
Jan
3 Dec
Today
5 Dec
7 Dec
9 Dec
11 Dec
13 Dec
15 Dec
17 Dec
19 Dec
21 Dec
23 Dec
25 Dec
27 Dec
29 Dec
31 Dec
2 Jan
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#92 of 240 hotels in San FranciscoLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 606 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Several of Fairmont San Francisco’s most sought-after amenities are bundled into a daily Urban Experience Fee, eliminating multiple individual charges and providing a discounted value for services. Please visit our website for more information.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Paid wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Kids club
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, Spanish, Chinese
Location
950 Mason St, San Francisco, CA 94108-6000
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
San Francisco Intl Airport
19.2 km•
See all flights
Metropolitan Oakland Intl Airport
18.5 km•
See all flights
Powell St
11 min•Muni
Car Hire
178 Restaurants
within 0.5 kilometers
Reviews
4.5
5,213 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Fairmont San Francisco garners acclaim for its historic charm and festive ambiance, particularly during the holidays, with the Tonga Room and striking views standing out as highlights for guests. However, visitors have expressed concern over additional fees, such as for WiFi and gym access. While rooms are recognized for their spaciousness, there is a consensus that they could benefit from updates.
Opinions on service vary, ranging from commendations of attentiveness to frustrations with disorganization. Despite the hotel's prime Nob Hill location, the value proposition is often questioned due to unexpected costs.
Location
Convenient
Atmosphere
Historic
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
5,213Reviews51Q+A100Room tips
Traveller rating
- 3,119
- 1,066
- 504
- 279
- 245
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
I really love the look of this hotel. It's got gorgeous common spaces, my room was HUGE for a city hotel, and there's an old world glam to the whole property. My bed was unusually firm for an American hotel, which I loved, and I was provided with fresh bottled water each night.
The one major downside is that it's not a ideal location if you enjoy walking on account of the epic SF hills. You've got great views, but plan on taking rideshare back from wherever you're coming from if you've had a long day at work or sightseeing. However, this wouldn't prevent me from returning or recommending this property.
The one major downside is that it's not a ideal location if you enjoy walking on account of the epic SF hills. You've got great views, but plan on taking rideshare back from wherever you're coming from if you've had a long day at work or sightseeing. However, this wouldn't prevent me from returning or recommending this property.
Read more
Date of stay: January 2020Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A beautiful Edwardian hotel on the top of Nob Hill in a central San Francisco location. The lobby is gorgeous and the rooms are spacious, tastefully decorated, clean and quiet.
It’s a little pricey but we’re Fairmont members and we got a decent deal for our stay. It’s well worth the cost in any case.
The hotel was very well kitted out for Covid safety. Lots of hand sanitizers abounding in the entryway and lobby, and the spacious halls and public places made it easy to keep a safe social distance from other guests.
We had a lovely room overlooking the bay and Coit Tower. The decor was tasteful and calming. The room was extremely clean and the king bed was firm with really nice bedding and linens.
Tackling the hills was a bit of a challenge coming from Illinois but we soon got the hang of it. There are a surprising number of bistros nearby and the Ferry Building and Fisherman’s Wharf are only a mile or so away.
The staff was amazingly welcoming and helpful.
Highly recommended. We’ll be staying here again on our next visit.
It’s a little pricey but we’re Fairmont members and we got a decent deal for our stay. It’s well worth the cost in any case.
The hotel was very well kitted out for Covid safety. Lots of hand sanitizers abounding in the entryway and lobby, and the spacious halls and public places made it easy to keep a safe social distance from other guests.
We had a lovely room overlooking the bay and Coit Tower. The decor was tasteful and calming. The room was extremely clean and the king bed was firm with really nice bedding and linens.
Tackling the hills was a bit of a challenge coming from Illinois but we soon got the hang of it. There are a surprising number of bistros nearby and the Ferry Building and Fisherman’s Wharf are only a mile or so away.
The staff was amazingly welcoming and helpful.
Highly recommended. We’ll be staying here again on our next visit.
Read more
Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Spent three nights leading up to Christmas at the Fairmont. Absolutely fabulous experience from check in thru check out.
First, the lobby decorations for the holidays are extremely impressive. Children and adults alike were delighted with the variety of activities. Staff were always welcoming and engaging, and always pleasant no matter how many times they answered the same tourist questions.
Ordered room service one night. On time, well served and a great way to end the evening. We did, however, experience an issue with another guest being loud and obnoxious who responded to our requests for some quiet by banging or kicking on our doors close to midnight. A quick call to security completely resolved the matter, and although the behaviour of their guests is unpredictable, the fast and firm matter in which it was resolved provided a high level of comfort.
First, the lobby decorations for the holidays are extremely impressive. Children and adults alike were delighted with the variety of activities. Staff were always welcoming and engaging, and always pleasant no matter how many times they answered the same tourist questions.
Ordered room service one night. On time, well served and a great way to end the evening. We did, however, experience an issue with another guest being loud and obnoxious who responded to our requests for some quiet by banging or kicking on our doors close to midnight. A quick call to security completely resolved the matter, and although the behaviour of their guests is unpredictable, the fast and firm matter in which it was resolved provided a high level of comfort.
Read more
Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Checked in and went directly to our room to get changed for dinner. When we arrived at the room we found fruit, and a card for someone else. Also noted only soap in bathroom was a small used bar, and low on toilet paper. Immediately called front desk and was told that we could just throw the things out, that the cleaning staff missed our room. REALLY, I would think at $494 a nite we would get a clean room. We booked 3 rooms for a wedding at the Fairmont so we felt stuck in a overpriced used room. BTY the other 2 rooms booked at the same time for the same price were completely different. One was nice size with chandelier and window that opened the other same price room much smaller and just disappointing. We stated at the Fairmont in Seattle and LOVED it! This hotel gives Fairmont a bad name.
Read more
Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is beautiful and in a perfect location. The front desk and auxiliary staff inside couldn’t have been nicer. The lovely woman who checked us in was super friendly and helpful. The hotel operator and house keeping/room service staff we perfect every time we needed anything. Since we were visiting during Covid spike we totally understood the precautions taken and had no issue with mask wearing and distancing. We specifically selected a higher end luxury style hotel because we knew we would be spending more than normal hours in our room and would be dependent upon a well trained helpful staff to make our visit more stress free There were a few issues during the weekend that definitely made our stay less enjoyable than we had expected. First, the biometric temperature device registered my temperature differently on each visit. 98.9 on checkin 99.0 later in day. 100.4 the following morning. 97.8 later that afternoon. And finally 101.4 at which point I stopped using the machine as it was causing unnecessary anxiety. I had just had a neg Covid test the day prior to leaving for San Francisco but the fluctuation in the device made me very anxious that my test was incorrect.
Secondly. I am very supportive of the film industry and realize that especially during these times the hotel really benefits from the presence of film crews. We were however made to feel like we were in the way and could tell that the crew was annoyed any time we tried to enter or exit the hotel. We were asked on several different occasions not to take pictures ( which, by the way, we had no interest in doing ). The bellman asked us every single time we tried to enter the building if we were registered guests. Overall we definitely felt that our presence was more of a nuisance than a welcome.
Uber drivers were unable to pick up or drop off in the front entrance area since all the surrounding streets were closed off for filming.
Our reservation was made at least a month in advance so I’m sure the hotel was well aware of the extensive scope of this location shoot when we made our plans and could have easily notified us about the potential issues we might run into prior to our booking. More of an effort to help us navigate the situation would have been appreciated. Telling us at check in what to expect and what changes were in store for the weekend surely would have prepared us for a more pleasant experience. We got nothing. No apology for the inconvenience. No explanation. Not even an acknowledgment that this was not business as usual for the hotel.
Secondly. I am very supportive of the film industry and realize that especially during these times the hotel really benefits from the presence of film crews. We were however made to feel like we were in the way and could tell that the crew was annoyed any time we tried to enter or exit the hotel. We were asked on several different occasions not to take pictures ( which, by the way, we had no interest in doing ). The bellman asked us every single time we tried to enter the building if we were registered guests. Overall we definitely felt that our presence was more of a nuisance than a welcome.
Uber drivers were unable to pick up or drop off in the front entrance area since all the surrounding streets were closed off for filming.
Our reservation was made at least a month in advance so I’m sure the hotel was well aware of the extensive scope of this location shoot when we made our plans and could have easily notified us about the potential issues we might run into prior to our booking. More of an effort to help us navigate the situation would have been appreciated. Telling us at check in what to expect and what changes were in store for the weekend surely would have prepared us for a more pleasant experience. We got nothing. No apology for the inconvenience. No explanation. Not even an acknowledgment that this was not business as usual for the hotel.
Read more
Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked the Fairmont for 3 nights in early November directly on their website. They offer a $200 Food and Beverage credit for $160 at the time of your booking. Great deal, right? Upon checkout, it was obvious that the total amount wasn't credited to my account. They used it for a Room Service charge of $86, but the rest was just...gone. It took me well over 3 weeks and 3 emails and 4 phone calls to finally get this billing issue resolved. It's pretty clear that they are hoping that most people won't notice. Afterwards, when I complained to Guest Services, they could have cared less and sent a half hearted apology letter. Your money is much better spent at the Ritz just down the street. We have stayed there several times and they exemplify customer service.
Read more
Date of stay: November 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We typically use this location during the annual JP Morgan Healthcare Conference. As with all, they significantly raise rates and are sold out. I believe more due to availability than choice. The service is just terrible. Always late deliveries from room service regardless of how many times you call and verify. Every day is a new excuse or simply they make up answers. The rest of the property operates in chaos and service at every level would rate a “D” at best. Of course no one in a management level is available and you stay on the phone endlessly.
Perhaps they are decent in “non peak” times but for major events there are better operated properties. If you are stuck here for an event then be prepared to pay 2X or 3X normal and be in chaos at best. Value for your money is not a positive.
Perhaps they are decent in “non peak” times but for major events there are better operated properties. If you are stuck here for an event then be prepared to pay 2X or 3X normal and be in chaos at best. Value for your money is not a positive.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was supposed to be a business trip in a top hotel. Everything started as expected during check-in. i told them that because of a confusion i had 2 bookings on consecutive days and wanted to stay at the same room and not have to change rooms. A very nice guy helped me and told me not to worry. he also told me that my room was not ready but they could send me an SMS to inform when ready. This never happened; luckily i had a lot to do in the city and could work somewhere else.
Next day was terrible. I stayed working in my room the whole morning, when someone knocked the door and was surprised when i said i wasn´t leaving that day because my check-out was in 2 days. 2 hours later, another person with same question. Mid afternoon again, another person knocked the door with the same question, told the same and said it was ok. Then a 4th person came, i was having a nap. He woke me up because he was bringing fruit and water that i never asked for. My nap is far more important than a bowl of fruit and water.
The next day i complained about that at front desk and they were surprised when i started arguing, she checked, found out what happened and told me that i should have come downstairs to check in again. I would certainly have done that if told at check-in and would have had a better time, but was never told. Not an apology from anybody.
The fitness center has a cost. Nobody told me that, even though i asked where to go running and they recommended me to go to the gym.
According to my experience the staff should require more training to give an experience according to the price i was paying to stay there. And please invest in a CRM; had you have one, you could have avoided this situation.
Next day was terrible. I stayed working in my room the whole morning, when someone knocked the door and was surprised when i said i wasn´t leaving that day because my check-out was in 2 days. 2 hours later, another person with same question. Mid afternoon again, another person knocked the door with the same question, told the same and said it was ok. Then a 4th person came, i was having a nap. He woke me up because he was bringing fruit and water that i never asked for. My nap is far more important than a bowl of fruit and water.
The next day i complained about that at front desk and they were surprised when i started arguing, she checked, found out what happened and told me that i should have come downstairs to check in again. I would certainly have done that if told at check-in and would have had a better time, but was never told. Not an apology from anybody.
The fitness center has a cost. Nobody told me that, even though i asked where to go running and they recommended me to go to the gym.
According to my experience the staff should require more training to give an experience according to the price i was paying to stay there. And please invest in a CRM; had you have one, you could have avoided this situation.
Read more
Date of stay: December 2019Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is in a great location and the building is very Grand but we have stayed at Fairmont Banff and Vancouver this year and we’re a bit disappointed overall.
Our room was very tired looking and could do with a refresh, despite the bathroom being huge there was no walk in shower or heating.
The food in the hotel was good, despite being Christmas we had no problems getting seats, customer service was good.
The Christmas atmosphere was very welcoming in the hotel lobby and everyone was very friendly
Our room was very tired looking and could do with a refresh, despite the bathroom being huge there was no walk in shower or heating.
The food in the hotel was good, despite being Christmas we had no problems getting seats, customer service was good.
The Christmas atmosphere was very welcoming in the hotel lobby and everyone was very friendly
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Preference for a room away from the elevators is on my Accor profile as well as the room reservation for this stay. Despite that, I was assigned to a room directly across from the bank of elevators and was subject to the elevator dings and guests conversations throughout the night.
Despite providing a soap dish at the sink, a bar of soap was not provided. To wash my hands, I had to reach into the shower and use the soap pump that was BOLTED TO THE WALL of the shower.
During my last stay, slippers, shower cap and vanity items (cotton balls, cotton swabs) were provided, so I did not pack these things. They were not provided this time, and I was informed that these items are only available "upon request."
Despite sharing these concerns in the kindest possible manner at checkout, I was not offered any compensation to address my complaints. So disappointed in the Fairmont.
Despite providing a soap dish at the sink, a bar of soap was not provided. To wash my hands, I had to reach into the shower and use the soap pump that was BOLTED TO THE WALL of the shower.
During my last stay, slippers, shower cap and vanity items (cotton balls, cotton swabs) were provided, so I did not pack these things. They were not provided this time, and I was informed that these items are only available "upon request."
Despite sharing these concerns in the kindest possible manner at checkout, I was not offered any compensation to address my complaints. So disappointed in the Fairmont.
Read more
Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 19 Jan 2023
Good day, Thank you for being an ALL member with us and for your recent visit. I am so sorry that we failed to meet your expectations during this visit and that we were unable to find a room that better suited your preferences. You will find that the state of California has banned all single use plastic bottles and other single use hotel bathroom amenities beginning in 2023 and I apologize for any inconvenience this change has caused you. Our hotel does offer all of the amenities you mentioned completely free of additional charges, and I am so sorry again that we failed to meet your expectations by not placing these items in any of our guest rooms prior to arrival. We do not anticipate a change in that regard in the near future but we are always happy to provide the items that make you comfortable ahead of your arrival when requested. Thank you again for sharing your concerns and giving us an opportunity to learn from your experience and I am again so sorry that we were unable to meet your expectations of providing single use bath items and amenities prior to your arrival.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did NOT use the laundry… sorry for the typo in the last entry!
It was a la carte when we visited
Yes Nespresso
Its one of the types of room the hotel offers, The Fairmont Exterior Room has either a Fairmont King or Fairmont Queen bed
Tower are considered "higher end" (was offered to me as a "complementary upgrade" to the room I booked)
…
"Rent a car and download the MUNI App- You must have breakfast at Mymy- great breakfast/brunch spot, just five blocks away/walk!"Read full review
"Download spot hero it's an app for parking and you'll be able to reserve a parking spot and save money."Read full review
"If you are tourist and want a more comfortable stay choose a closer hotel to down town"Read full review
…
PRICE RANGE
₹22,593 - ₹33,468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san francisco hotel san francisco, fairmont san francisco, fairmont hotel san francisco, san francisco fairmont
LOCATION
United StatesCaliforniaSan FranciscoNob Hill
NUMBER OF ROOMS
606
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFAIRMONT SAN FRANCISCO - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Fairmont San Francisco
Which popular attractions are close to Fairmont San Francisco?
Nearby attractions include San Francisco Playhouse (0.5 km), Cable Car Museum (0.3 km), and Grace Cathedral (0.2 km).
What are some of the property amenities at Fairmont San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Fairmont San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont San Francisco?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont San Francisco?
Conveniently located restaurants include Nob Hill Cafe, Akiko's Sushi Bar and Restaurant, and Bouche.
Are there opportunities to exercise at Fairmont San Francisco?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does Fairmont San Francisco have airport transportation?
Yes, Fairmont San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.