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Sheraton Fisherman's Wharf Hotel

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1 room 2 adults 0 children
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3,896 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fisherman's Wharf Hotel
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Showing 3,237: English reviews
Wakefield, United Kingdom
Reviewed 4 October 2013

3 of us travelled to Sanfrancisco and stayed at the Sheraton. I really enjoyed the stay until I got home. The hotel takes your credit card for security at the start of your stay incase of damage and spending in the hotel. When I checked out they said I owed 23 dollars. I explained that we had not spent a...

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Helpful?
2Thank Phillipa B
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Phillipa B, We are sorry that you experienced an issue with the billing. I can not seem to determine who you contacted here to resolve the issue. Can you reach out directly to me and I will be sure to get this resolved. Contact information is located on our website. Sincerely, Michael Hirsch General Manager

London, United Kingdom
Reviewed 3 October 2013

The hotel is an excellent location for Pier 39/Fisherman's Wharf. The hotel is nice, the staff very pleasant and helpful. Didn't try out the restaurant as there were so many in the area to go to. Nice Italian restaurant opposite the hotel. The lobby bar area is a bit limited and expensive and was closed when we arrived before 11pm...

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Helpful?
Thank esf44
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear esf44, Thanks for the nice review. We are glad that you enjoyed your stay at Sheraton Fisherman's Wharf. Hope to see you back here soon. Sincerely, Michael Hirsch General Manager

Reviewed 2 October 2013

We found this hotel to be a great location for exploring in San Fran, The hotel is situated within walking distance to the tram and the cable car and you can even walk along to Pier 39 and down to the pier for Alcatraz. We really enjoyed our stay and would recommend this hotel. There is a handy seven eleven...

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Helpful?
1Thank Andrew H
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Andrew H, We appreciate the four star rating and the nice comments about our location. There certainly is a lot to do in our area and we are glad that you chose Sheraton Fisherman's Wharf for your base. We hope you will return soon. Sincerely, Michael Hirsch General Manager

uk
Reviewed 2 October 2013

This hotel is in the centre of Fisherman's Wharf, so great location. We found the room to be slightly dated, although very clean. We were a little disappointed with the bar area, this doubled as the breakfast/lounging area, so very open and noisy at times. Outside was an area with seats and heating which was a nice touch. Staff all...

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Helpful?
Thank pamlangley
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear pamlangley, We appreciate the four-star rating. It is great that you found the room clean and enjoyed our fire pits. Also, terrific that you were happy with the way our staff treated you. Hope you have the opportunity to return to Sheraton Fisherman's Wharf. Sincerely, Michael Hirsch General Manager

London, United Kingdom
Reviewed 2 October 2013 via mobile

Stayed at the Sheraton Fisherman's Wharf for 4 nights. Fantastic location a few minutes walk from Pier 39 and the streetcars to get to Union Square. Free wifi in the lobby gave reasonable access. Rooms clean, tidy and quiet. Didn't eat in the hotel as so many bars and restaurants close by to try out. No complaints and would recommend...

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Helpful?
Thank TazLab
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Tarnia D, We are so happy that you had a great stay at Sheraton Fisherman's Wharf. We agree that our location is perfect for exploring all of San Francisco. It is also nice to hear that you would recommend us to others. We hope to welcome you back. Sincerely, Michael Hirsch General Manager

Dry Ridge, Kentucky
Reviewed 28 September 2013

Great location and a nice place to stay. Read other reviews about needing work but our room was good although no fridge etc., just bed and bathroom. Concierge was great. My problem is with the price I paid for my stay with the 50% coupons we received from Sheraton in Scottsdale last year. I see someone booked on Hotwire for...

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Helpful?
Thank bigjake392
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear bigjake392, We were happy to see a four star rating but regret that you felt to did not receive the value you wanted. We do offer a variety of rates and packages suited to many Guest needs. Hope that you will consider returning in the future. Sincerely, Michael Hirsch General Manager

Beds, UK
Reviewed 27 September 2013

This was the final stop of a 3-location holiday. Virgin Holidays had suggested this as a classy end to the trip. Sadly, it was not up to standard. Despite the recent makeover, there were loose electric panels in the room, badly fitting doors, and ageing fixtures and fittings (the shower head was called the "Anystream 2000"!). But the worst feature...

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Helpful?
1Thank Tim G
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Chadwick110, Thanks for the feedback. It was nice to read that the staff was friendly, you enjoyed the fire pits and beds were comfy. We take your suggestions in mind as we plan for the future. We hope to welcome you back. Sincerely, Michael Hirsch

Canberra
Reviewed 25 September 2013

We stayed at the Sheraton Fisherman's Wharf on the first leg of our honeymoon in October 2012. The hotel was recommended to us by our travel agent in Australia - we had the choice of staying in the two most popular areas of San Francisco, this being either Union Square or Fisherman's Wharf. When we arrived in S.F, we visited...

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Helpful?
Thank CanberraLocal
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear CanberraLocal, Thanks for sharing your experience. The title "Convenient and Comfortable" sums it up. So glad you were able to enjoy San Francisco while staying here. We look forward to welcoming you back to Sheraton Fisherman's Wharf soon. Sincerely, Bradley Hansen

Reviewed 24 September 2013

Stayed here from 9/19 - 9/22. Booked the first 2 nights through Hotwire for $137/night, which was a great deal. The third night was booked through the hotel itself which totaled about $277 including taxes. Awesome location and great for families and tourists. This hotel is listed as a "4-star" hotel, but it's really no better than an average "3-star"....

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Helpful?
Thank MarkNeil
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear MarkNeil, We are glad you enjoyed our location and hope you enjoyed exploring San Francisco while you were here. Thanks for top ratings for location and value. Sincerely, Bradley Hansen

Reviewed 23 September 2013

Sheraton is very convenient to everything at the wharf and within walking distance of pretty much everything, the Wharf, Chinatown, Little Italy, Cable Car, Lombard St. And all the piers. Clean rooms and excellent staff.

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Thank Tom M
Bradley H, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Tom M, Great to hear that you loved our location, accommodations and our staff! It's wonderful to know that you had a nice visit to Sheraton Fisherman's Wharf. Come back soon. Sincerely,

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: ₹ 14,910 - ₹ 29,690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#44 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
36 questions
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Norwalk, Connecticut
9 months ago
Grants Pass, Oregon
2 months ago
TORONTO ONTARIO MAL
over a year ago

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Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor rooms are larger than the other floors”
T5385DAmichellet, 22 Apr 2017 | Read review
“Not sure, we were on top floor, so had no noise from above.”
buffie46, 14 Apr 2017 | Read review
“I'd rather have a pool view with a little noise than a "quiet room" which probably doesn't have a view at all.”
bamcdonald665, 13 Apr 2017 | Read review
“Choose an interior room.”
dansP9362NI, 13 Apr 2017 | Read review
“join the Sheraton rewards program to gain access to their preferred floors/rooms”
kmmedhat, 10 Apr 2017 | Read review
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