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Sheraton Fisherman's Wharf Hotel

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3,855 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fisherman's Wharf Hotel
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Showing 3,200: English reviews
Reviewed 14 September 2013 via mobile

we stayed here as the final stop of our honeymoon. on arrival we were upgraded rooms, given free wifi and then champagne and chocolates were delivered to our room. room was always kept clean. great location for getting about. would stay here again

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Helpful?
1Thank fimilo
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear fimilo, First of all, Congratulations! Thanks so much for choosing Sheraton Fisherman's Wharf for your honeymoon. So glad that you felt welcome and well cared for. We were thrilled to be part of this very special occasion. Best wishes for a happy life together. Come on back for the 1st anniversary! Sincerely, Bradley Hansen

Pacific Grove
Reviewed 14 September 2013

I had the best time here. I was traveling back and forth for the America's Cup so from July thru Sept. The location is unbeatable and so is the TEAM SHERATON. The staff became family and helped me so much. They got into the races with me and we had great sporting fun happening. I love the room special for...

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Helpful?
1Thank Cindy N
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Cindy N, How nice of you to share your experiences at Sheraton Fisherman's Wharf. Being here in San Francisco during America's Cup, there is no way you cannot be excited by this event. (Especially given the fantastic comeback and victory by Team USA!) If we are your new "Go to Stay," you are our new "Go To Guest." Come...

Hartford, Connecticut
Reviewed 14 September 2013

Stayed 5 nights at the Sheraton on points and loved it! I am a Platnium member/Gold For Life. The location is great, we were upgraded at check in and the person who checked us in treated us just like a paying customer, Platinum status was acknowledged. Room was extremely clean, maid service fantastic! Great fire pits in the outside lobby...

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Helpful?
1Thank luv2vacation
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear luv2vacation, It's always great to hear from our Starwood Preferred Guest, especially those at the very highest level of Platinum. Because you travel so much, to receive praise at this level is all the more appreciated. We will take a look as you suggested at the breakfast options. A little more variety might be good. We look forward to...

Reviewed 13 September 2013

My husband and I stayed here for 2 nights in beginning of sept. 2013. We didnt necessarily choose the hotel specifically, it was selected for us through Hotwire. When we arrived to check in we were originally given a room with 2 full beds, since you cannot specify on Hotwire this has happened to us in the past. We explained...

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Helpful?
1Thank Erinsugg
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Erinsugg, Thanks for selecting Sheraton Fisherman's Wharf to celebrate you honeymoon! Congratulations and all the best for many happy years together. We appreciate the accolades about the helpfulness of our reception staff, our concierge and housekeeping services. So glad that you had fun exploring San Francisco. Please come back soon (and bring pictures!) Sincerely, Bradley Hansen

New York City, New York
Reviewed 12 September 2013

I'm an SPG Platinum member and clearly stay at many Starwood properties around the world; and I have to say, most of the time I'm fairly impressed. The Starwood chain does a great job with trying to give guests a great experience. Unfortunately, there is that bad egg that comes along every now and then; that bad egg is the...

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Helpful?
2Thank Richard B
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Richard, So sorry to hear about your experience. Try as I might, I was unable to locate anyone in our corporate office who recalls speaking with you. Could you please contact me at the hotel to discuss? Thanks. Sincerely, Bradley Hansen

Blind River, Canada
Reviewed 12 September 2013

We spent 5 nights at the Sheraton Fisherman's Wharf and this hotel is in an ideal location to tour San Fran as most tours start, end or tour through this very touristy area. The location is so ideal that a short 1 minute walk brings you right to the main areas of the wharf. The rooms are a little outdated...

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Helpful?
1Thank Murray F
BHansen, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for taking the time the share about your recent stay at the Sheraton Fisherman’s Wharf. We are glad to hear that you enjoyed our wonderful location as well as our concierge staff. We are in the process of addressing the internet connectivity issues that you encountered while using the complimentary lobby wireless. In the near future we will...

Warkworth, New Zealand
Reviewed 12 September 2013

Arriving later than expected..also prepaid from new zealand...given a key to a room over from the main building...dated, dark, no fridge, best of all next to a room with a constant barking dog. After an hour went to reception to voice concern, staff were most helpful and immediately gave us an upgraded room on 2nd floor, however for price I...

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Helpful?
2Thank Kathryn D
BHansen, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for sharing about your recent experience at our hotel. We apologize that you were disturbed by your neighbor’s dog as we do accept pets but have a pet policy in place so animals are not left unattended in the room. It is nice to hear that our staff was very responsive to your needs and able to resolve...

Montreal
Reviewed 11 September 2013 via mobile

The staff was friendly & location was good. Room was very dated & needs a rreno. I would stay there again as location is good. Don't stay on top floor unless you want to wake up at 4:30am to the sounds of pigeons on the roof..

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Helpful?
Thank ZGabster
BHansen, Front Office Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Thank you for taking the time to recognize our friendly staff here at the Sheraton Fisherman’s Wharf. Our ideal location paired with our staff that will always go above and beyond for our guests creates a lot of loyal customers. We are glad to hear that you had such an experience and look forward to welcoming you back in the...

Reviewed 10 September 2013 via mobile

We knew what we were doing, getting a hotel in a tourist location like Fishermen's Wharf, location, location, location, service was good and helpful, room clean but a bit tight for a family of 4, BUT it was too noisy, soundprooving of doors and hallway walls is insufficient, having noisy neighbors (no fault of the hotel) makes the stay trying....ask...

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Helpful?
Thank Jan Peter R
Bradley H, Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Jan Peter R, We appreciate the review and thank you for the kind comments about our friendly staff, clean accomodations and great location. Sorry that you were disturbed by other Guests. If you let us know, we could work with you to find a room that better suited your needs. Come back soon. Sincerely, Bradley Hansen

Reviewed 9 September 2013

We stayed here because our friends were already booked and we wanted to meet up. Wish we hadn't ! Not a great start when it cost $5 to park the hire car for 22 minutes while dropping the bags off. Called reception to ask for wifi password, to be told its $15/day in the room, but free in lobby. No...

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Helpful?
4Thank Paul C

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: ₹ 14,332 - ₹ 31,217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#43 Green Hotel in San Francisco
#48 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
35 questions
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Norwalk, Connecticut
8 months ago
TORONTO ONTARIO MAL
over a year ago
Grants Pass, Oregon
1 month ago

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Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise may be an issue as the walls are thin so try to get a room away from the street and a few floors up”
 of 5 bubbles pspell87, 19 Mar 2017 | Read review
“We requested a top floor room in a quiet position which is what we were given.”
 of 5 bubbles 764HolidayBoss, 9 Mar 2017 | Read review
“Ask for inside room on the top floor these are quieter”
 of 5 bubbles Tororeal, 4 Mar 2017 | Read review
“Try to find a quiet room”
  • Window unit and carpet
 of 5 bubbles James708, 3 Mar 2017 | Read review
“The courtyard rooms are not as exposed to the street noise.”
 of 5 bubbles s00ziStL, 22 Feb 2017 | Read review
5 of 5