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Sheraton Fisherman's Wharf Hotel

Booking.comUS$ 227*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 269*
US$ 227*
US$ 269*
US$ 227*
US$ 269*
US$ 227*
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3,900 Reviews from our TripAdvisor Community

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Showing 3,240: English reviews
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Devizes, United Kingdom
Reviewed 2 days ago NEW

I was really looking forward to staying at this hotel as part of our road trip. The room was really small compared to other hotels on the trip and was fairly old fashioned. We were across the driveway from the main hotel in a room on the first floor that looked out through an old metal window at the main...

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Helpful?
Thank 91DeniseV
Management response:

Dear 91DeniseV, Thank you for choosing our hotel as a stop along your road trip. While it is nice to read that you enjoyed our great location, heated pool and outdoor living rooms, it’s disappointing to learn that you were not as happy with your accommodations. We do offer a variety of guestrooms and hotel packages, and we hope that...

Deep River, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

The Sheraton Fisherman's Wharf is 1 block off of the main drag through Fisherman's Wharf. The location is unbelievable. And it was very convenient to drive to coming off the Golden Gate Bridge. Plus, the hotel is a Dollar Rental Car return point, so it was extremely convenient to rent a car at SFO, drive around CA, then return the...

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Helpful?
3Thank cable_consultant
About Hotel's Favourite Review
Management response:

Dear cable_consultant, Thank you for taking a moment to share your lovely review with us. It’s always wonderful to read that our guests are pleased with our excellent location and spacious accommodations. What I’m most excited about is your sincere appreciation for the kindness of our staff. Not feeling well while traveling is never easy, and I’m happy that our...

Goodyear, Arizona
Reviewed 3 days ago NEW

Where do I begin!! Upon arriving at the hotel Jason greeted us helping us with our luggage. What surprised me was that he remembered us from our last stay which was over a year ago. It was just like he was welcoming us home. Jason was always there helping with taxis, directions, etc. Such a wonderful and friendly person. We...

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Helpful?
Thank PJ6979
Management response:

Dear PJ6979, It is an honor to have you as a loyal guest at our hotel for over twenty-five years. I’m thrilled to learn that with each visit you continue to be impressed with the impeccable service you receive from our dedicated staff. I will be sure to let both Jason and Shon know how much you appreciate all their...

Melrose, United Kingdom
Reviewed 3 days ago NEW

This was one of the poorest hotel rooms we've stayed in for some time. It looked onto a side alley where it seems their service vehicles are parked regularly and was very noisy early in the morning. The room itself was cramped and the 'bathroom' was tiny and dark. I hate plastic shower curtains that stick to you as you...

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Helpful?
Thank Al M
Management response:

Dear Al M, We appreciate you sharing your views with us. While I’m happy that you were pleased with our common areas, such as our reception area and outdoor living rooms, it is disappointing to read that you were not as happy with the layout of your guestroom. Your feedback is important to us, and we will take your comments...

Bristol, England
Reviewed 6 days ago NEWvia mobile

We stayed here for 3 nights from April 17th with our two teenage boys and mother in law. We had interconnecting rooms which was nice. The rooms are clean and basic but comfortable. No wifi in the rooms which in this day and age isn't very good, and also the wifi in the public areas isn't very good. We had...

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Helpful?
Thank Hay0210
Management response:

Dear Hay0210, It was so nice to have your family stay with us for your recent visit to San Francisco. We’re thrilled that you found our location to be just right for walking to many of our area’s top attractions before relaxing around our outdoor fire pits. I’m also happy that you were pleased with the comfort of your connecting...

Great Neck, New York
Reviewed 1 week ago via mobile

Location 5*: close to the wharf and pier 39. Nearby parking, shopping and other conveniences Rooms 4*: spacious and updated furniture, well lit, good temperature control. The bathroom had a retractable clothesline to hang wet clothes. There however was a musty moldy smell everywhere Amenities 3*: yes there is a heated pool. Low rating for lack of free wifi. Who...

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Helpful?
Thank VNexpo
Management response:

Dear VNexpo, Thank you for your recent visit to our hotel. I appreciate you taking a moment to rate our departments individually. It’s wonderful to read that you were pleased with our location, spacious rooms, and the hospitality provided by our staff. Free Wi-Fi is available for all guests in our lobby and business center and for qualifying SPG members...

Gothenburg, Sweden
Reviewed 1 week ago via mobile

Rooms were outdated, the whole place in fact. Expensive but you probably stay here for the location. Personnel was friendly, we got a fridge when we asked without any trouble. The pool was tiny, so was the gym. Use the parking across the street, much cheaper then the hotel parking.

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Helpful?
Thank eva672016
Management response:

Dear eva672016, We appreciate you taking a moment to share your feedback. I’m happy that you were pleased with our location and friendliness of our staff. We’re currently preparing for a renovation in the near future, and hope that you’ll return for another stay with us once our updates are complete. We’d love to have the chance to win you...

Cheltenham, United Kingdom
Reviewed 1 week ago

This hotel is in a good position for Pier 39 where there are a plethora of restaurants and of course the famous Sea Lions. We were given a room on the 4th floor which are slightly bigger than lower floors. Avoid the rooms at the back of the hotel facing the "bus depot" the noise is constant throughout the night,...

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Helpful?
Thank Michelle T
Management response:

Dear Michelle T, Thank you for choosing our hotel for your recent San Francisco getaway. It’s wonderful to learn that you enjoyed your spacious accommodations on our fourth floor and that you were especially pleased with the friendly and helpful ways of our staff. I’m happy that our location was just right for you to visit many of the top...

Reviewed 1 week ago via mobile

Customer service was horrible. Upon checkouts I did NOT receive the necessary info usually given at front desk ie check out time Wi-Fi availability (only available in lobby) parking charges, immediately charged my card in full upon check including a $100 deposit. Was told I could not pay cash upon check out. I was double charged for parking. Keep your...

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Helpful?
Thank klrod
Management response:

Dear klrod, We truly appreciate that you’ve reached out and shared your insights. We regret if we failed to provide an overview of our hotel services and charges during your stay and will make sure that this information is made clear to our guests in the future. Your feedback is incredibly important to us and we’d like to apologize for...

Redding, California
Reviewed 1 week ago

With our planned sightseeing and birthday activities happening in San Francisco this day, we only had time to sleep in the hotel and not explore anything else the hotel may have to offer. We did have a good night's sleep and the hotel location makes it very convenient for many of the sightseeing activities in the area. Many of them...

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Helpful?
Thank Joe C
Management response:

Dear Joe C, With so many choices in the area, we appreciate you choosing our hotel for your recent visit to San Francisco. I’m happy that you enjoyed a pleasant night’s rest and that our convenient location was just right for you to enjoy your planned sightseeing activities. We’d love to have the opportunity to welcome you back to Sheraton...

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07/05/2017 08/05/2017
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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: ₹ 15,089 - ₹ 29,793 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Orbitz, Expedia, Hotels.com, Hotwire, Travelocity, Cancelon, Priceline, TripOnline SA, HotelQuickly and getaroom.com so you can book your Sheraton Fisherman's Wharf Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#44 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
36 questions
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Norwalk, Connecticut
9 months ago
Grants Pass, Oregon
2 months ago
TORONTO ONTARIO MAL
over a year ago

See all questions (36)

Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor rooms are larger than the other floors”
T5385DAmichellet, 22 Apr 2017 | Read review
“Not sure, we were on top floor, so had no noise from above.”
buffie46, 14 Apr 2017 | Read review
“I'd rather have a pool view with a little noise than a "quiet room" which probably doesn't have a view at all.”
bamcdonald665, 13 Apr 2017 | Read review
“Choose an interior room.”
dansP9362NI, 13 Apr 2017 | Read review
“join the Sheraton rewards program to gain access to their preferred floors/rooms”
kmmedhat, 10 Apr 2017 | Read review
5 of 5
Booking.com
US$ 227* /night
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Orbitz.comUS$ 227
TripAdvisorUS$ 227
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Prices are for 1 room, 2 adults
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