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San Francisco Marriott Marquis

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4,182 Reviews from our TripAdvisor Community

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Showing 3,648: English reviews
Miami, Florida
Reviewed today NEW

The service is amazing. I hate large properties except this one! You do not see all the people, the lobby is not a traffic zone, and they cater to your every need! I have stayed here every time I am working anywhere near the city because of the service and food. They have several venues to eat at including the...

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Helpful?
Thank Geekontherun
Reviewed yesterday NEW

Checked into the hotel on February 16th and they had a lot of guests due to a large convention at the Moscone Center. Told the gentleman that checked me in that I could wait for a room if needed as I arrived at 10:30 AM. He told me he had a room ready and gave me a key. The room...

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Helpful?
1Thank Sean C
Reviewed 2 days ago NEWvia mobile

This is one of my favorite properties to stay at during RSA each year. The rooms are nice and the shower pressure is great. The staff are all friendly and professional. Internet speed is good and reliable. I have elite tier status and the provide a free breakfast and evening meals which are creative and delicious. Because parking at the...

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Helpful?
Thank Philip L
Houston, Texas
Reviewed 2 days ago NEW

I am always pleased with Marriott's--they are clean, the staff is lovely. However, I was entirely displeased to find that, as pricey as this Marriott is, they don't offer room service. You can order food, but you have to go down to the lobby to pick it up. I know--a first-world problem; however, when you're on a business trip, and...

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Helpful?
Thank stephaniewT7605IK
Management response:

Dear Stephanie, Thank you for sharing your experience at the San Francisco Marriott Marquis through the Guest Satisfaction Survey. We appreciate your feedback and apologize for the challenges you experienced with your stay. We have transitioned away from room service but do have a market/pantry concept available, a full service restaurant in the lobby as well as an ordering system...

San Jose, California
Reviewed 2 days ago NEW

A nice Marriott in a great location. The location is ideal if you are attending an event at Moscone. This hotel has all the amenities you need in one place.It is close to many restaurants and shopping.

Review collected in partnership with this hotel
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Helpful?
Thank phyllay
Washington
Reviewed 3 days ago NEW

My first room was a bit dark and when I logged into the wifi I was asked to do a survey about my experience. So I gave my stay a mediocre rating b/c of that. Within an hour I had an email from a customer care manager. The next day they moved me to a new, terrific room. Additionally, front...

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Thank jeffgD1623UK
San Diego, California
Reviewed 3 days ago NEW

As Elite Marriott members we received the best customer service we could have hoped for. During check in, we were upgraded to a large suite room. The elite members lounge service was exceptional and they accommodated a 4 pm check-out. This particular hotel has a bar on the 39th floor with a wonderful view of the city. Everything was the...

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Thank Lee L
London, United Kingdom
Reviewed 3 days ago NEW

I stayed here 2nights and found the staff at Reception & Concierge desks both helpful and very friendly. The beds were nice and comfy and I loved the fact I could open a window. I would for sure recommend this hotel to anyone visiting SF :)

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Thank 59mandy
Tulare, California
Reviewed 3 days ago NEW

The locations is central and within walking distance to most attractions. The Breakfast and dinner and desserts where very good. We really loved that it was located next to St. Patrick's Catholic Church. I would recommend this Marriott to anyone.

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Thank Juliealves6
Santa Cruz, California
Reviewed 3 days ago NEWvia mobile

This hotel is a huge conference hotel and would not recommend staying here unless you are at a convention. It is very expensive and does not offer room service. I have never been at a a business hotel that didn't offer some sort of breakfast room service, let alone dinner. This was a big strike against them. Check in and...

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Helpful?
Thank 831travel
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Thank you for sharing your feedback with us, 831travel. It was pleasing to hear your arrival was seamless. However, we apologize you were disappointed with your overall stay as our goal is to provide our guests with a memorable experience. We will share your concerns with our team so we can continue to improve upon the services and experience we...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: ₹ 13,509 - ₹ 40,863 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz and Jetsetter so you can book your San Francisco Marriott Marquis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco
Hotel Style:
#23 Business Hotel in San Francisco
#29 Luxury Hotel in San Francisco
#34 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Marquis staff and other travellers.
44 questions
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Questions? Get answers from San Francisco Marriott Marquis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be a member of Marriott Rewards Program”
 of 5 bubbles Geekontherun, 19 Feb 2017 | Read review
“After four rooms I still don't have a tip for you.”
 of 5 bubbles seanc133, 18 Feb 2017 | Read review
“Huh? Why would I tip when I didn't get service each night? ”
 of 5 bubbles erico319, 16 Feb 2017 | Read review
“Rooms are dated but also quite clean - with the exception of some dust around. ”
 of 5 bubbles dp20172017, 15 Feb 2017 | Read review
“Go to another hotel...there you will find a better room.”
 of 5 bubbles ajwsf, 14 Feb 2017 | Read review
5 of 5