We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hilton San Francisco Union Square

Show Prices
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hilton San Francisco Union Square
Hilton San Francisco Union Square
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,601 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,242: English reviews
Chagrin Falls, Ohio
1 review
Reviewed 2 days ago NEW

I have stayed at this location many times and love all there is to do around it. Great restaurants, bars and of course shopping. The staff is very helpful and is always willing to do what they can to make your stay a great one.

Helpful?
Thank evan352
San Diego, California
1 review
Reviewed 3 days ago NEW

The property was clean,safe n friendly ,all the staff super friendly n knowledgeable ,and most importantly cari g about my stay n experience !!!!!!room was clean ,smelled fresh ,not sanitized ,location location.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Frank S
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Frank S, We are so delighted to hear that you have had such wonderful experiences with us at Hilton San Francisco Union Square. Our team truly enjoys making our guests feel at home. We look forward to welcoming you back again for your next trip to San Francisco. More 

Chicago, Illinois, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This is nowhere near 4 stars. More like two. The only thing that is impressive is the lobby. Rooms are small, bathrooms I don't even want to talk about. Two people can't fit inside. Carpet smelling like mold and dirty socks. Overall this hotel looks like it is from 1970s . Please stay somewhere else if you like nicer hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Adnan K

Travellers are raving about these San Francisco hotels

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

Hotel is beautiful looking and right in Union Square. Parking is hard to find around the area, if you choose to park at the hotel it's $50 a night added to your reservation! Ridiculous. Surrounding area has plenty of bars and restaurants within walking distance, which is a huge plus. There are a TON of homeless people in the area... More 

Helpful?
Thank the_greg72
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear the_greg72, Thanks for taking the time to write us about your recent stay. We are glad that enjoyed our property but we are sorry to hear that you were not 100% satisfied with your stay. The parking rates are comparable to our local hotels and standard for the city of San Francisco according to our research. We appreciate your... More 

Level Contributor
3 reviews
Reviewed 4 days ago NEW

Stayed at this Hilton a couple weeks ago while in town for a Patriots game. We came in late Thursday night and the hotel lobby bar was busy. Check in was fast. Only complaint with check-in was I checked in via the app and was excited for the digital key but was still required to check-in at the desk which... More 

Helpful?
Thank ashgriffy4
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear ashgriffy4, It is always wonderful to receive such positive comments from our return guests. We're so delighted that you enjoyed your stay and truly appreciate your loyalty. Guest feedback is vital to us and helps us refine our services and offerings. We will research what the issue was on the day that you arrived to see if we can... More 

1 review
Reviewed 4 days ago NEW

Wonderful stay. First time at the Hilton on Union Square. So much to do in the area. Very friendly staff. wonderful room with great view, very clean and modern facilities. Very easy check in process even during the busy holiday season.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank marymC8614PR
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear marymC8614PR, Thanks for your kind words! We're thrilled you found our location convenient and that you enjoyed the view from your room. It sounds like a wonderful first visit to the San Francisco Hilton Union square and we can't wait to welcome you in the near future. More 

Brentwood, Tennessee
Level Contributor
13 reviews
7 hotel reviews
Reviewed 5 days ago NEW

Rented a junior suite on the 10th floor and was very pleased with both the room and the service at the hotel--front desk, concierge, bell desk--everyone was courteous and eager to help. I spend more than 100 nights/year out on business travel, but this was a leisurely Hilton Honors stay. The location is SO very convenient--I had a hard time... More 

Helpful?
Thank Charles D
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Charles D, Thank you so much for positive remarks pertaining to our service team. We have shared your comments with our entire staff. We are also happy to read that you enjoyed our location in the heart of Union Square. It is indeed a fantastic neighborhood with such a great selection of unique shopping and dining opportunities. Your loyalty... More 

New Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Very busy hotel in excellent location in Union Square. Nice room, great view of the city from the 35th floor. Room very clean and comfortable bed. Excellent conference areas. The only downside is no real restaurant other than the bar areas and Herb N Kitchen. Several reasonable restaurants within a block of the hotel. Shopping area a couple blocks down... More 

Helpful?
Thank Christine C
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Christine C, Thank you for your review. Glad the views didn’t disappoint and that you felt comfortable with our hotel team and the space the room offered you. Our Urban Tavern restaurant does serve a full breakfast and we are happy to share that full dinner is available as well. We will look forward to our next opportunity to serve... More 

Surrey, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

This is my second stay, at this hotel my girlfriend & I had come to shop & relax. Comfy clean room it's not super fancy but for location & price great value. The food downstairs at convenience store is very pricey. Just around corner there is a Walgreens with lots of choices for snack also a starbucks close by. The... More 

Helpful?
1 Thank Rachel L
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Rachel L, Wow! Thank you very much for your supportive comments. The team will be very gratified to see they contributed to your overall vacation in San Francisco. We value being a part of our guest holidays. Your taking your valuable time to spend it with us is why we strive to make each stay perfect. We love that... More 

Honolulu, United States
1 review
Reviewed 5 days ago NEW

Lack of customer service to assist handcap individual. When I reserved rooms I was okay but got into an accident and fractured my hip. Which required me to go to PT and walk with a cane. I didn't get much help from the employees at this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank X115AXalexanders
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear X115AXalexanders, We are very concerned about your feedback and extremely glad that you are letting us know that you had such a such a negative experience. We will be contacting your privately to request further details. This will allow us to review the occurrence and follow with our staff to ensure future improvement. More 

836 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (459)
Viewed
Room/Suite (75)
Viewed
Bathroom (18)
Viewed
Hotel & Grounds (37)
Viewed
Pool/Beach Area (5)
Viewed
View from Room (54)
Viewed
Dining (12)
Viewed
Other (258)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (264)
Viewed
Amenities (22)
Viewed
Classic Double Room (20)
Viewed
Classic King Bed Room (22)
Viewed
Pool (11)
Viewed
Dining (19)
Viewed
Skyline Balcony Double Room (28)
Viewed
Skyline Balcony King Room (25)
Viewed
Skyline Double Room (22)
Viewed
Other (22)
Viewed
The Hotel (26)
Viewed
Urban Contemporary Double Room (24)
Viewed
Urban Contemporary King Room (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (113)
Viewed
Hotel & Grounds (21)
Viewed
View from Room (4)
Viewed
Dining (11)
Viewed
Bathroom (3)
Viewed
Room/Suite (29)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (20)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
Parc 55 San Francisco, a Hilton Hotel
Financial District
Hilton San Francisco Financial District
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#34 of 233 in San Francisco
3,497 reviews
Show Prices
Show Prices
Show Prices
Union Square
The Westin St. Francis San Francisco on Union Square
Union Square
Grand Hyatt San Francisco
Grand Hyatt San Francisco
#35 of 233 in San Francisco
4,070 reviews
SoMa
InterContinental San Francisco
InterContinental San Francisco
#29 of 233 in San Francisco
2,697 reviews
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 

Additional Information about Hilton San Francisco Union Square

Address: 333 O'Farrell Street, San Francisco, CA 94102
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 7,677 - ₹ 32,490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Number of rooms: 1919
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Booking.com, Priceline, Cheap Tickets, Agoda, Odigeo, Orbitz, Travelocity and Hotels.com so you can book your Hilton San Francisco Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hotel Style:
#19 Green Hotel in San Francisco
#47 Luxury Hotel in San Francisco
#72 Business Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Union Square staff and other travellers.
93 questions
Ask a question
United Kingdom
United Kingdom
Belfast, United Kingdom

See all questions (93)

Questions? Get answers from Hilton San Francisco Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a balcony and a view of the city are fantastic!”
 of 5 bubbles evan352, 1 Dec 2016 | Read review
“I gave up a higher floor with a better view to be on the 10th floor with a larger room. It was definitely the right choice for us.”
 of 5 bubbles CharlesD364, 28 Nov 2016 | Read review
“Become a hilton honors member if you want to be in the shorter check in line.”
 of 5 bubbles T5721EWdianah, 23 Nov 2016 | Read review
“Ask for a room with a view..”
 of 5 bubbles 30patricko, 21 Nov 2016 | Read review
“not facing the street”
 of 5 bubbles Krisztina_DBR, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay