Hotel Whitcomb
1231 Market Street, San Francisco, CA 94103
Full view
View all photos (1,123)1,123
Room & Suite (441)
Dining (16)
About
#149 of 244 hotels in San Francisco
Location
Cleanliness
Service
Value
"TURN OF THE CENTURY GRANDEUR Welcome to Hotel Whitcomb Once San Francisco's lively City Hall, the elegant Hotel Whitcomb offers a unique mix of timeless hospitality and urban convenience. Discover the splendor of this historic landmark, as well as the comfort of its modern conveniences. Walk through its front doors and onto the bustling Market Street in the heart of San Francisco. It all starts at Hotel Whitcomb."
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Baggage storage
Paid private parking on-site
Wifi
Coffee shop
Breakfast available
Snack bar
Vending machine
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
114Restaurantswithin 0.5 km
47Attractionswithin 0.5 km
Contact
1231 Market Street, San Francisco, CA 94103
Getting there
Civic CenterBART3 min
Civic CenterMuni4 min
4101Reviews48Q+A100Room tips
Reviews
Traveller rating
- 973
- 947
- 1,005
- 642
- 534
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Sort by:
Most Recent
Be careful check bed. Bed bugs and they will not help u. Stay elsewhere Reached out for a long time to replace lost items due to bed bugs. Got strung along. Terrible management awful place. Would not stay unless it was a last resort.
Read more
Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed here for 3 nights in a room with 2 double beds and had a good visit. Beds were really comfortable, room was in decent condition. Had an issue with plumbing on arrival that was fixed relatively promptly. Area felt a bit sketchy at night but it was easy enough to navigate - walking distance to Union Square, Chinatown and Castro District. Overbilling issue was resolved on check out, however bond money took a while to come back into account. Would recommend.
Read more
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Need a place to stay at the last minute. This place was reasonably priced and in a great location in downtown San Francisco. The room was clean and was comfortable. I forgot my toothbrush but called the front desk and they brought me one.
Read more
Date of stay: October 2019
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
third time staying here, and choose to stay here because I know it, and it does what it says on the tin. A nice room, good bathroom, and very comfy bed. Due to it size, it can take a while for the lift to become available, and the street outside can be a bit tasty sometimes - but due to it being so busy, rarely feels unsafe. A good base to explore on foot or jump on the trams.
Read more
Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Me and my girlfriend really enjoyed this hotel. Yes, there are homeless people in the area but this is SF reality. The Uber is cheap and Bart is few steps away. Ola at the reception was really sweet and made us feel welcomed.
Read more
Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexTran-Whitcomb, Front Office Manager at Hotel Whitcomb
Responded 28 Mar 2020
Hello Denis_T, Thank you for taking the time to write the review. We are appreciate your business and a great compliment at this crucial time for the hotel. I am glad to hear that you had a good time here with us. We hope to see you again soon in the near future. Farewell!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I paid in advance $212 for my stay and all of my other fees including a grab and go breakfast that was never even mentioned cost me $174. I understand that Hotel Whitcomb is a business and you have responsibilities but it would be nice to know what is all required price wise when booking the room. Bundle it all in with the price of the room instead of bombshellling people after they are already booked
Read more
Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexTran-Whitcomb, Front Office Manager at Hotel Whitcomb
Responded 24 Mar 2020
Hello cfarns0610, Thank you for taking the time to write the review. I am sad to hear that you were not informed about the grab and go breakfast pricing during your stay here with us. I wonder if you can shed some more light on your reservation so I can check on the source of the booking. I can be reached at atran@hotelwhitcomb.com. I am looking forward to hearing back from you. We appreciate your business during this very crucial time for us and hope to have another opportunity to welcome you back sometime in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has the potential to be decent, although even though I booked through TripAdvisor directly, I was shocked when I looked at my credit credit card statement to see they had charged an additional 'urban bundle fee' of $30 per night. Neither the hotel nor TripAdvisor had disclosed this fee upfront, at time of booking, or at the time of checking out. In fact at check-out, they did not ask me to confirm my bill, they simply charged my card automatically with the additional fees (from having on file). This is a shameless money-grab and so I am currently in touch with my credit card company to have this money refunded in the form of a chargeback. I would advise that you save yourself the hassle and don't bother staying here.
Read more
Date of stay: March 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from AlexTran-Whitcomb, Front Office Manager at Hotel Whitcomb
Responded 21 Mar 2020
Dear ravibhatt11, Thank you for taking the time to write the review. We are disappointed to hear that TripAdvisor did not disclose the fee when you booked the reservation. We will investigate and contact TripAdvisor as soon as possible to have it fixed. We do apologize for the inconvenience and was sad to know that the fee ruined your experience here. On the other hand, we appreciate the good compliment about how decent we are. We value your opinions and will take prompt action to improve our communication toward our future guests. On the perhaps of the Hotel Whitcomb, we really appreciate your business at this very crucial time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a 71 year old homeless man, for about a year now. Home was foreclosed. However, I am clean, respectful and considerate. I do laundry and shower as often as possible. I don't drink or smoke. I paid over $2,100 for a 2 week stay to avoid the corona virus. They put me, out of the way, on the fifth floor. Which means it takes forever for hot water to happen. However, at least the other guests won't have to look at me. The attitude was apparent from the start with sarcastic, wry grins as they asked me how they could help me when i walked in. If you don't mind supporting an elitist hotel personnel, the hotel is clean but don't hold your breath for hot water.
Read more
Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from AlexTran-Whitcomb, Front Office Manager at Hotel Whitcomb
Responded 20 Mar 2020
Hello P8590VMjimd, Thank you for the honest review. As we experts in the customer service field and have been in business for over 20 years, I am sad to hear that you felt that way. On the perhaps of the hotel Whitcomb team, we do apologize for the inconvenience. On the other hand, after speaking with my team, I am glad to hear that they were able to approach you to offer the room move as well as assistance with hot water. Please feel free to reach out to me directly if you have any other concerns while you are still here with us. I can be reached at 415-626-8000 ext 185. I am looking forward to hearing back from you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an excellent stay here at Hotel Whitcomb which is centrally located. Special thanks to Mr Burney at the front desk who was very cordial and guided us very well about the places to visit. I would highly suggest this hotel to everyone.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexTran-Whitcomb, Front Office Manager at Hotel Whitcomb
Responded 11 Mar 2020
Hello Curiosity66091635106, Thank you for taking the time to write the review. We are happy to hear that you had an excellent stay with us. We appreciate your kind words about the hotel and our customer service level. We are pleased to know that our team members Burney was able to assist you with the directions and made your stay more memorable. We want to thank you for choosing the Hotel Whitcomb and hope to have another opportunity to welcome you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another great stay at the Whitcomb. Reynaldo at the front desk was helpful making our reservation at the last minute. He gave us useful recommendations regarding things to do during our stay. Love the latest updates at the hotel!
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexTran-Whitcomb, Front Office Manager at Hotel Whitcomb
Responded 10 Mar 2020
Dear Beverly E, Thank you for taking the time to write the review. We are pleased to hear that you had a great stay with us. We appreciate your compliment about the hotel; especially about our team members, Rolando. We want to thank you for choosing the Hotel Whitcomb, and we hope to see you again whenever you travel back to San Francisco again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$153 - $333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
whitcomb hotel san francisco, whitcomb san francisco, whitcomb san fransico, hotel whitcomb san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa
NUMBER OF ROOMS
459
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL WHITCOMB (San Francisco) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hotel Whitcomb
Which popular attractions are close to Hotel Whitcomb?
Nearby attractions include Asian Art Museum (0.3 km), San Francisco City Hall (0.4 km), and San Francisco Symphony (0.5 km).
What are some of the property amenities at Hotel Whitcomb?
Some of the more popular amenities offered include a lounge, a fitness centre, and a spa.
What food & drink options are available at Hotel Whitcomb?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Hotel Whitcomb?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Whitcomb?
Conveniently located restaurants include Sam's Diner, Ananda Fuara, and Golden Era Vegan Restaurant.
Are there opportunities to exercise at Hotel Whitcomb?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Whitcomb located near the city centre?
Yes, it is 0.1 km away from the centre of San Francisco.
Are any cleaning services offered at Hotel Whitcomb?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Whitcomb offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Whitcomb?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Whitcomb?
Many travellers enjoy visiting Golden Gate Bridge (7.2 km), Alcatraz Island (5.4 km), and City Lights Booksellers (2.3 km).