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Pier 2620 Hotel Fisherman's Wharf

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1,035 Reviews from our TripAdvisor Community

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Start your review of Pier 2620 Hotel Fisherman's Wharf
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Sacramento, California
Reviewed yesterday NEW

Booked through Trip Adivisor for a great rate, but sadly, it didn't meet my expectations. We booked a 2 queen signature room through a trip advisor 3rd party. That was never mentioned by the hotel nor did it feel as though it was a factor in our treatment as guests. Valet is more than 4/5* hotels we've stayed at in...

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Helpful?
Thank Hawaiiluv
Montgomery
Reviewed 5 days ago NEW

Beware of this hotel. The final bill was almost $400 higher than the confirmed booking amount! No attempt was made to honor the confirmed booking rates by the staff. It's not worth staying at this hotel for those rates. The Holiday Inn is right across the street.

Review collected in partnership with this hotel
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Helpful?
Thank Q149GA
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Hi Q149GA, We're sorry to hear about the confusion and frustration you experienced relating to your bill. We (of course) would never alter the rate of a confirmed booking, is it possible that you incurred additional charges via parking, facility fees, etc. during your stay with us? Were there additional guests that were not included in the original booking or...

Shepparton, Australia
Reviewed 6 days ago NEWvia mobile

We thoroughly enjoyed our stay at Pier 2620. The modern funky look was very appealing and we found the room quite spacious compared to some others on our USA trip. We purchased a club queen queen room providing us access to the club lounge for a continental style breakfast, with one hot dish each morning.... this was great. I had...

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Helpful?
Thank Fgearl
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Thanks for the wonderful feedback, Fgearl! We're so happy to hear that you and your family enjoyed your stay during your recent trip to the US and San Francisco! As exciting as long, extended vacations can be, they can also be stressful and exhausting being away from home for so long. We hope we were able to provide some of...

Ancona, Italy
Reviewed 1 week ago

Very expensive, but bedrooms and services are not at that level. No internet, no shower/bubble bath, no fridge and staff is not too polite. Location is absolutely amazing. But you can get much better at that rate.

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Helpful?
2Thank Tiziana F
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Hi Tiziana, We're glad to hear you enjoyed our location, but sorry to hear that you were disappointed with your overall experience at Pier 2620 Hotel. We are a bit confused about several of your concerns as all of our rooms include internet, bathroom toiletries (shampoo, conditioner, soap, bath/shower gel, etc.) as well as a mini-fridge. There is also high-speed...

Austin, Texas
Reviewed 1 week ago

The room was not cleaned up thoroughly before I checked in. When I woke up in the day after checking in I noticed the bathroom had 3-4 inches of water with hair floating. I tried to drain and it would not even drain. When I called to explain my disappointment I was offered another room to take a shower and...

Review collected in partnership with this hotel
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Helpful?
Thank ozant411
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

ozant411, We are incredibly sorry for the situation you experienced while staying with us. It is very rare that we experience an issue like the one you did, and would love to talk more about finding a way to replace that memory with something more positive. Please reach out to us at talktous@pier2620hotel.com so we can make things right the...

Hong Kong, China
Reviewed 1 week ago

The rooms are very nice and clean, and the beds are very comfy. Each room can easily accomodate 2 kids and 2 adults. The car park is very convenient. Overall a lovely hotel. The only draw back is the poor service level of the front desk staff - they are not friendly and not helpful. Hardly smile. The concierge lady...

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Helpful?
1Thank Karenchankc
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Thank you for taking the time to let us know about your recent stay with us, Karen. We're glad to hear that our room, and property overall, were comfortable while serving as your home away from home. We're truly sorry for the impressions you received from our staff. We take a lot of pride in our customer service and do...

Reviewed 1 week ago

We Stayed In SF for 4 days and it was such an amazing experience. The city is beautiful and the treatment at the hotel was superlative! The room was perfect, very elegant and nautical vintage at the same time. The hotel is very clean from the hall to the room. It is located in a very strategic position connected to...

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Helpful?
Thank Alnyc33
PIER2620GuestService, Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Thank you for taking a moment to let us know about your recent experience at Pier 2620 Hotel, Alnyc33! We're so thrilled to hear that our rooms and location could serve you well and leave you with a fantastic impression! We hope we'll have another opportunity to see you again the next time you're in town!

Cairns, Australia
Reviewed 1 week ago

Funky, pleasant and original decor. Good bed and pillows. Wonderful weekend concierge. Well located with groceries across road and 2 minutes to Fishermans Wharf, trams, cable cars, ferries etc. average rating due to several things. Dust build up under furniture. Very noisy. Air con noisy, slamming doors up and down corridor. Continual footsteps and thuds on ceiling as floors are...

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Helpful?
Thank Mero61
New Jersey
Reviewed 1 week ago

Rooms are comfy. Nice sizes and nice decor. Parking is convenient underneath the hotel. Bed was very comfortable, but room was warm. There was no way to lower it. Breakfast had coffee, juice, fresh fruit, local breads, eggs, bacon, and sausage. Hotel has a bar. Unfortunately there is no restaurant, or pool. There is a fitness room available. They advertise...

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Helpful?
1Thank Joannes2002
.china
Reviewed 1 week ago

This is a bad experience, the front desk did not give me any bills, and arbitrary charges, I have a total of 3 rooms, each room I received more than $32, without any notice. The front desk told me that it was free to stop at 9 o'clock at the gate for the next second days. The result was an...

Review collected in partnership with this hotel
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Helpful?
1Thank 989jiew

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located at the intersection of historic North Beach and world-renowned Fisherman's Wharf, Pier 2620 Hotel is the ideal choice for discerning travelers seeking a break from the ordinary. Because we believe your San Francisco experience shouldn't have to end when you walk into your hotel. We call it "urban sleek," our guests describe it as "industrial chic," "hip nautical," and simply "one of the coolest rooms I've ever stayed in." We're unlike anything else you'll find in Fisherman's Wharf, which is exactly how we like it. Renovated in late 2015, the largest standard guestrooms in the area feature a meticulously curated waterfront-themed décor, with high-end custom finishes. All rooms include: Serta Platinum Suite II mattresses, 55" flat screen TVs with media hubs, complimentary WiFi, eco-friendly bath amenities, in-room safes, mini-fridges and coffee makers. Onsite parking, access to a VIP Club Lounge and 24-hour fitness center are just the start of what makes Pier 2620 Hotel the perfect home away from home. Pier 2620 Hotel's prime location and variety of transportation options provides travelers with easy access to a variety of areas for work and play, including: Moscone Center, Fort Mason, Union Square, SOMA, the Financial District, Fisherman's Wharf, Pier 39, Cable Cars, Ghirardelli Square, Little Italy, Chinatown and the Embarcadero. ... more   less 

Additional Information about Pier 2620 Hotel Fisherman's Wharf

Address: 2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf)
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: ₹ 16,233 - ₹ 31,929 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pier 2620 Hotel Fisherman's Wharf 3.5*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your Pier 2620 Hotel Fisherman's Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Fisherman`s Wharf Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hilton Fishermans Wharf
Hotel Style:
#29 Green Hotel in San Francisco
#68 Family Hotel in San Francisco
#81 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Pier 2620 Hotel Fisherman's Wharf staff and other travellers.
66 questions
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Questions? Get answers from Pier 2620 Hotel Fisherman's Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Experience was expensive for the value”
 of 5 bubbles Hawaiiluv, 22 Feb 2017 | Read review
“Go for a higher room away from the main street for a quieter room. San Fran is always bustling and loud.”
 of 5 bubbles NicoleC360, 9 Feb 2017 | Read review
“Ask for a room facing inside the hotel rather than the outside to minimize noise at night.”
 of 5 bubbles alig016, 4 Feb 2017 | Read review
“Higher floors have better views.”
 of 5 bubbles TIRMD, 2 Feb 2017 | Read review
“Take the top floor (3rd) we were on the 2nd and the people above us were out of control!”
 of 5 bubbles stevenj227, 2 Feb 2017 | Read review
5 of 5