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Hotel Zeppelin San Francisco

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236 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Zeppelin San Francisco
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Showing 197: English reviews
Athens, Greece
Reviewed 3 weeks ago

We had booked the hotel for our company Chairman in October. Coincidently, he also had his 40th birthday and we as a company had arranged for a cake to be delivered to his room as a surprise. I contacted the hotel via email and got an answer back from the concierge, introducing herself and replying that they could arrange everything....

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Helpful?
2Thank Natasa_Fatourou
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Hello Natasa_Fatourou, Thank you for taking the time to share your experience with us. I am so sorry our shortcomings, it sounds like a dropped the ball a few times and for that again, I’m truly sorry. I have since shared your feedback with our partners at Hello Scout as well as the front desk team. We would hate for...

Reviewed 4 weeks ago via mobile

I used last night of a business trip to stay here and was pleased I did. Firstly, compared with general prices in the area, it was reasonable and I got Junior Suite 201 for £240. I was paying £450 a night at Santa Clara! Location was great, check-in fast and pleasant. Room really well done, very funky but had a...

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Helpful?
Thank Michael L
Management response:

It sounds like your business trip got a little funky at Zeppelin! Thank you for visiting, Michael L. Now that you have seen a Junior Suite, come back to check out our one bedroom suites for an even more rockin' good time! We are happy that you enjoyed the Rambler breakfast, its important to start the day off feeling good....

Vancouver, Canada
Reviewed 4 weeks ago

This hotel was very funky, and in a good location. With that said, if you turn left outside the front door of the hotel, you're heading toward the Tenderloin, which I would recommend staying away from at night. The rooms were clean, the beds and pillows were comfortable, and the wifi was consistent.

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Helpful?
Thank Chonchmobile
Management response:

Funky Hotel? Thank sounds like the Zeppelin vibe Chonchmobile! You are sure right that union square is close to a lot of San Francisco funkyness outside too, but Union Square is the heart of the city. All the hospitality was on point with clean rooms, beds and pillows, now its time to turn on the wifi and snuggle in for...

Reviewed 4 weeks ago

The hotel in general was a nice place to stay. The rooms are definitely smaller than what are posted in the pictures, but nevertheless were ample enough. They were clean and never had a problem during my stay. The hotel is about 2 blocks (1 minute walk) from Union Square. At night, all the homeless and "working women" would be...

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Helpful?
Thank Louis C
Management response:

We are proud to read that Zeppelin is one of your top hotels in the city, thank you Louis C! Glad you could have some fun in the game room, you are right it sure does get busy. We are always happy to store your luggage to enable a little extra San Fran-funky time outside our hotel. Please come back...

Toronto, Canada
Reviewed 4 weeks ago via mobile

Such a fun, awesomely decorated and "cool" hotel. Great staff, drinks, food at The Rambler AND the perfect location - just a block or two to Union Sq shopping, Mason St cable car and Chinatown. Definitely staying here again next time!

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Helpful?
Thank ChrisBinTO
Management response:

We will be happy to see you return to Zeppelin, ChrisBinTO! The Christmas tree is now up on Union Square, please come in for a drink when you are doing all the holiday shopping =) Catch you on the flip side, keep it real my friend!

Long Island
Reviewed 4 weeks ago

I have mixed feelings about this hotel. I can't put my finger on it. Grant it, the hotel was nicely maintained and I give extra points for the original decor, but it's a very dark hotel. It has a gloomy feel to it. The front desk was really helpful and always friendly. No pretension there. We stayed 7 nights and...

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Helpful?
2Thank needtotravel
Management response:

We are happy to read that our staff's friendly spirit could help brighten the dark- hard rock decor. We hope the decor could inspire memories of the 60's and 70's feeling that San Francisco is so well known for. Did you see the giant peace sign in the game room? If you come back in for a drink, we challenge...

Chicago, Illinois
Reviewed 4 weeks ago

The hotel is located near Union Square which is where there's a lot of shopping but also in close proximity to some of the other neighborhoods to see-like Chinatown. The hotel has a rock theme and has a nicely appointed lobby, bar and restaurant. The rooms were clean and while some of the staff were friendly and helpful, others were...

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Helpful?
1Thank getupdosomething
Management response:

Dear Getupdosomething, We appreciate the opportunity to be your host in San Francisco, thank you for the valuable feedback about our hotel. As you know, we are a newer property and value the chance to learn from your stay to make the next visit even better. I am available to be personally contacted if you desire: antonio.flores@viceroyhotelgroup.com Please have safe...

Hollywood, California
Reviewed 4 November 2016 via mobile

This little boutique gem is amazing! Union square prime location and blocks away from Bart. Front desk staff was incredibly welcoming and accommodating. Jonathan, greeted me and offered a fabulous room since I was staying 5 nights. Made sure to explain all of their amenities including their new sister restaurant located next door called The Rambler. Hotel bar was also...

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Helpful?
Thank jlscromero
Management response:

Thank you for staying at Hotel Zeppelin Jlscromero, we are thrilled to read about your rockin' stay! We love the smile and service from Jonathan and friends, Zeppelin is all about that funky good time with all your needs met on time. Rambler is full of rockstars as well, they are cooking up the finest Cali cuisine in San Francisco-...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 November 2016 via mobile

The Zeppelin seems nice enough with its own unique vibe, but DO NOT let them book you into room 725. The gym is right overhead and opens at 6 am. You may as well be on the treadmill with them because you will not be able to sleep. Unfortunate design. At times it sounds like someone is about to come...

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Helpful?
1Thank A TripAdvisor Member
Management response:

Thank you for your feedback, we appreciate the advice to make our hotel better. We wish you safe travels and come on back to visit if we could host you on Union Square again!

Reviewed 2 November 2016 via mobile

We stayed in the hotel zeppelin while on a stopover to Hawaii with my wife and baby. Firstly I say overpriced however this seems to be the way of things in San Fran . We had asked for a crib to be supplied but they couldn't do so. Location is great, nice and close to union square. The hotel itself...

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Helpful?
Thank Gdavie978
Management response:

Thank you for your review Gdavie978, glad to host you at Hotel Zeppelin. We apologize for not living up to the value you were expecting, hoping that you can return to San Francisco and give us another chance to impress you! If I could help in any way, feel free to drop me a line driectly: antonio.flores@viceroyhotelgroup.com Come in for...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Zeppelin San Francisco

Address: 545 Post St, San Francisco, CA 94102-1228 (Formerly The Prescott Hotel)
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 11,727 - ₹ 30,667 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zeppelin San Francisco 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Kimpton San Francisco
Prescott Hotel Kimpton
Hotel Style:
#42 Green Hotel in San Francisco
#44 Luxury Hotel in San Francisco
#74 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zeppelin San Francisco staff and other travellers.
17 questions
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Las Vegas, Nevada
Roseville, California
11 days ago
Las Vegas, Nevada
2 months ago

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Questions? Get answers from Hotel Zeppelin San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles RHAA1514, 5 Dec 2016 | Read review
“away from elevator and higher floor”
 of 5 bubbles noteztoplz, 23 Nov 2016 | Read review
“do not get an adjoining room unless you know the occupants”
 of 5 bubbles needtotravel, 7 Nov 2016 | Read review
“634 is a suite...quiet and comfortable”
 of 5 bubbles andermanny, 27 Oct 2016 | Read review
“Suite room in the new wing spacious with a living room”
 of 5 bubbles rpatel82, 17 Oct 2016 | Read review
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