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Phoenix Hotel SF

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Traveller (294)
Pool & Beach (92)
Room & Suite (74)
Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“tenderloin”(166 reviews)
“heated pool”(51 reviews)
“free parking”(125 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star accommodation
All hotel details
Additional information
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,148)
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1,065 results
Traveller rating
577
333
90
40
25
Traveller type
Time of year
LanguageEnglish
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577
333
90
40
25
Show reviews that mention
All reviewstenderloinheated poolfree parkingchambers restaurantrock n rollpool partyfrench soul foodgreat poolamerican musiccivic centercool viberooms facehomeless peoplecool hotelnever felt unsafefun hotelfront desk staff
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1 - 5 of 1,065 reviews
Reviewed yesterday

Funky cool place to stay in San FranciscoClean - friendly athmosphere - pleasant staff. Less noisy than expected. Located in the Tenderloin district, a poor area of town.Have not perceived it as dangerous.

Review collected in partnership with this hotel
Thank rainereberle
Reviewed 2 days ago

Whilst the area around the hotel is lively, the hotel is a haven of calmness. It's appearance is stylish and facilities excellent. Great place to chill out after a day of roaming round the city. Happy to recommend.

Review collected in partnership with this hotel
Thank Steve E
Reviewed 3 days ago

Very good motel with very nice and helpful staff, rooms are good, super clean. Nice swimming pool also, fresh water available. I fully recommend this to place, except walking in the area that is not very safe

Review collected in partnership with this hotel
Thank ericetfab2018
Reviewed 4 days ago

Perfect hotel with very friendly staff and located close to everywhere in SF. Pool has warm water and decoration of rooms is fantastic. Also parking for car is very good point.The only issue are the streets, full of homeless and people getting drugs. For family...More

Review collected in partnership with this hotel
Thank Joan C
Reviewed 5 days ago

Unexpected type of hotel but very pleasant. The staff was very helpful and friendly. Rooms are spacious. Bathroom OK. Pool clean and comfortable seatings. Only negative comment : last minute reservation was a bit surprising. I wished to arrive one night earlier (and stay one...More

Review collected in partnership with this hotel
Thank Serge S
Response from PhoenixHotelGM, General Manager at Phoenix Hotel SFResponded 4 days ago

Hi Serge S, Thanks so much for choosing to stay with us, and for sharing your experience. It is only by receiving guest feedback that we are able to improve service at our property. I am thrilled to hear that you enjoyed your stay with...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Non-Smoking Hotel
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 231 - US$ 490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in San Francisco
#50 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 231 - US$ 490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in San Francisco
#50 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (294)
Pool & Beach (92)
Room & Suite (74)
Dining (28)
Questions & Answers
Ask a question
asiadog860
20 February 2018|
Answer
Response from PhoenixHotelGM | Property representative |
Hi, We are currently in the middle of renovation. Most of the rooms have been completed aside from the new drapery and art. We are anticipating a completion date of 4.1.18 for everything. Updated rooms w/ new casper... More
0
Votes
alexgeorgevb
13 February 2018|
AnswerShow all 2 answers
Response from chlene36 | Reviewed this property |
there are many homeless people in this area. i've walked with a friend to Great American Music Hall and also to Union Square with my brother (who is a big guy). You could always Uber/Lyft if you were not comfortable.
0
Votes
Rose B
26 March 2017|
AnswerShow all 8 answers
Response from 309angih | Reviewed this property |
neighborhood is the tenderloin, but property is very safe and extremely unique. The tween and teenager will probably really dig the decor.
1
Vote
Room Tips
"all seemed to be good"
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"I'd guess second floor might be quieter, but I've always been on first floor. I always travel with..."
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"All rooms look out to the balcony, it isnt a great place for people who need peace and quiet. It is a..."
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"We always stay in the Studio Suite because it is ground level but tucked away."
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