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Holiday Inn San Francisco Golden Gateway

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1,776 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Francisco Golden Gateway
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Showing 1,376: English reviews
Reviewed 29 July 2013 via mobile

Great hotel. rooms had a wonderful view close to and were close to everything. It is a huge hotel so it is always very busy!!! Liked the fact that you have to use your key card in the elevator to access any floor. My one complaint is the staff at the hotel were very rude and unfriendly!

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Helpful?
Thank Sarah M
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for staying with us. I also appreciate the safety element of the elevators. It is important that only our guests and staff have access to the floors. Your comments regarding employee friendliness is disconcerting. This is an experienced team and they are usually very accommodating. Clearly, we still have more work to do.

Cork
Reviewed 24 July 2013

I had booked this hotel for 3 nights but extended it to 6 when I was there. I was traveling on my own and this was my first stop. The staff were very friendly when I arrived and recommended things to do while I was there. The bar/restaurant was quite nice too and again staff were very friendly. The room...

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2Thank ginahCork
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It's wonderful to hear that you were so well cared for at our hotel. I feel that it is the most important element of any visit. Those new curtains can be a bit confusing. The shears do not block much light, but the blackout shades roll up out of site. I hope we will be able to welcome you back...

Canberra
Reviewed 16 July 2013

I stayed for five nights as a sole traveller and managed to get a room on the 23rd floor overlooking the west of the city out to the Bay. My room was very comfortable with a gorgeous king-size bed, flat screen tv offering cable tv and movies. The room was a good size and had a nice desk, roomy fridge...

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1Thank KittyKatch
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for the wonderful review. Like you, I have always preferred a fridge instead of a mini bar. Room Service will be excited to hear of your experience. Please come back and see us again.

Liverpool, United Kingdom
Reviewed 15 July 2013

A fantastic hotel. A good sized room t.v. coffee machine safe and more, all the facilities you need. What a view from the upper level! Our room was on the 21st floor. Hotel not far from Fishermans wharf and Union square. The buffet breakfast very good as was the food in the bar of a evening. Local bus service good,...

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Helpful?
Thank Frank T
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

We are honored to be a small part of your tour. Your positive comments about the breakfast buffet will be passed along to the chef. Thank you for sharing these memories with us.

Ozark, Missouri
Reviewed 15 July 2013

This was a great hotel. Great location, excellent service, and very nice room. The only negative we had was several hotel keys did not work and were staying on the 26th floor. So it was a long way back down! Also our parking card never worked so after hauling our huge suitcase up and down stairs to get to the...

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Helpful?
Thank MOblessed
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It's great to hear that your overall experience was very positive. Clearly, the electronic key issue needs to be resolved. I am happy to hear that the staff took good care of you as soon as you came to them with the problem. Thank you for staying with us.

San Jose, California
Reviewed 13 July 2013

My room on the 18th floor was terrific , with a great panoramic view and a big desk to work. I loved the room -- it was clean, felt modern, and had a good bed. No closet -- you get a smallish wardrobe to hang your clothes so could be tight for more than one person. Location is pretty good,...

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1Thank A S
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I couldn't agree more about the views. Thank you for sharing your thoughts on the desk, wardrobe, and cable cars. We hope to see you again soon.

Bolton, United Kingdom
Reviewed 13 July 2013

My husband, myself and daughter stayed at this hotel for 3 nights from 1 - 4 July 2013. The room was well appointed with everything we needed. The staff were extremely courteous and helpful. Everyone spoke even those who were just walking by. Aida in the gift shop was very helpful with information on how to get about and what...

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Thank oldsuz
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

These are the kind of experiences that keep us coming back to work every day. Thank you for staying at our hotel and giving us the opportunity to make your visit exceptional. Aida, David and the rest of the staff will be overjoyed to hear your comments.

ealing,london
Reviewed 9 July 2013

Looking at the map at home in the UK this hotel seemed kind of out in the sticks. How wrong we were.Literally around the corner was the start /terminus of a cable car line. To change lines the conductor calls out the change. Get a MUNI card from the gift shop - each cable car ride costs US 6 dollars...

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1Thank kitkatEaling_london
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Your review was kind and generous. We also enjoy having the Cable Car and great restaurants so close to the hotel. It woud be a pleasure to host your next visit to San Francisco.

Chicago, Illinois
Reviewed 9 July 2013

My wife and I spend a few nights in this hotel and we can't really think of a bad thing to say! Our room had a beautiful view of the city in a VERY clean room! The hotel staff were very friendly and the concierge staff in the gift shop were very helpful. Extra points for having allergy friendly pillows!...

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Helpful?
Thank HawkeyeCubs34
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It is always wonderful to hear a great review about the service. The staff will be thrilled to hear that you enjoyed your stay. Thank you for choosing our hotel.

Reviewed 8 July 2013

We spent 4th of July on the 25th floor grandview room. Amazing views!!! The room was small but the views by far made up for it. It needs updating but it was very clean, and the staff was friendly and efficient. Shopping and restaurants in walking distance. Great place to see fireworks! We will be going back.

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Thank Mikeginajaxonemma
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

We love to hear about great experiences with our staff. Thank you for sharing your with us. I agree that the views are amazing here. Please come back and see us again.

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Region: United States > California > San Francisco > Nob Hill
Price Range: ₹ 11,733 - ₹ 23,791 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Reservation Options:
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Hotel Style:
#77 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco Golden Gateway staff and other travellers.
43 questions
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2 months ago
London, United Kingdom
8 months ago
Modesto, California
over a year ago
Minnesnowta

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Questions? Get answers from Holiday Inn San Francisco Golden Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor. Our room was relatively quiet.”
  • Overall room was clean however: before of dirty bathroom light switch
  • After I used one of my Clorox disinfecting wipes
FlyTiger, 23 Apr 2017 | Read review
“The corner room, high up, had a great view, and was beyond the traffic noise of Van Ness.”
TerribleIvan, 21 Apr 2017 | Read review
“Van Ness facing rooms would have the best views.”
Bliss_Blister, 13 Apr 2017 | Read review
“Corner rooms have amazing views”
113jamieh, 13 Apr 2017 | Read review
“Higher floors are quieter. Many elevators to access rooms so, you aren't waiting in long lines.”
preevine, 12 Apr 2017 | Read review
5 of 5