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I really can't fault the hotel interior - clean, fresh and feels safe - the rooms are large and comfortable with all the necessary facilities, the breakfasts are good and the bar staff friendly.
Unfortunately the moment you step out the front door it all...More
Thank Laura C
Response from IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco)Responded 8 March 2018
Hi Laura C,
Your business is much appreciated and thank you for leaving feedback. I am happy to know that our level of service to you was satisfactory. I am sorry to hear that our location was a letdown. Rest assured this matter will be...More
I stayed there for five days, twice within six months, in a room with twin beds. The room is spacious, clean and well maintained. Elevators arrive quickly, and the lobby is clean.
The staff is helpful - so my only complaint is on the surroundings...More
Although the location isn’t too far away from the trendy Market Street shopping strip and fantastic for public transport, the homelessness right out the front of the hotel and having to wind through the drug users for a couple of blocks every day just to...More
3 Thank AzzaHes
Response from IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco)Responded 9 February 2018
Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate the convenience of our location, I was concerned to see that you were not impressed with the outside...More
The hotel lobby and restaurant are very attractive. The rooms are comfortable but not lux. The hotel was affordable for the area. The staff efficient but not overtly welcoming. This is a decent, clean hotel and the location is somewhat convenient. Sadly, there are many...More
Hotel offers a Holiday Inn deal as usual. Good accomodation, clean rooms, decent fitness center, guest laundry. Service and staff very attentious. Location though is really the issue. Not that close to Union sq and the streets around are the home for homeless and drugs.More
Response from IHGService, Guest Relations Manager at Holiday Inn Civic Center (San Francisco)Responded 21 January 2018
Hello from the Holiday Inn San Francisco-Civic Center, we're glad to have hosted your stay. I'm delighted to know that our hotel's cleanliness, accommodations, and facilities are to your liking! I'm also pleased to know that our staff's service level left a positive impression....More
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized
streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.