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Grand Hyatt San Francisco

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Grand Hyatt San Francisco
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4,402 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Francisco
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Showing 3,786: English reviews
Sandviken, Sweden
Reviewed 13 August 2015

I stayed at Grand Hyatt for five nights while visiting a conference at the Moscone Center. It is clearly within walking distance to Moscone and to the city center. At the time there was however a lot of construction work at the streets nearby that made it a little bit cumbersome. The staff was helpful, the room clean and the...

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Thank ChristerGOlsson
Oroville, California
Reviewed 13 August 2015

Nice hotel. Rooms were great. Employees very helpful. We stayed here two nights and went to two Giants games. We walked to and from the night game on Friday. It is about a 25 minute walk. We felt safe walking because this is a good area of San Francisco. Saturday we took a cab because one was waiting at the...

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Thank Mike S
Reviewed 12 August 2015 via mobile

We had a great stay! The hotel itself was very clean and updated. The staff was amazing. Especially Ann and David that work on the club level. We will stay here every time we go back to SFO because of them. The location is also close to Union Square, Mall and all public trans stations.

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Thank TheDidds
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! Thank you so much for your kind words! We are thrilled you had such a great time with us and I'm particular happy to read your comment about Ann and David at the Grand club. :) I'll make sure to share your review with the team and recognize their excellent service. We look forward to welcoming you back!

Suwanee, Georgia
Reviewed 11 August 2015

Hotel was perfectly located, staff was exceptional in every way and room was extremely quiet and well appointed. As a lifetime Marriott Rewards member this hotel got an A+, Will defintely stay here again! Only tiny negative was valet/Bellman. We pulled up to check in and they just stared at us which made us believe we were in the wrong...

Review collected in partnership with Hyatt Hotels
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Thank Luckylisa0109
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your kind words and your compliment! Your feedback on our valet/bellman is much appreciated and I'll make sure to share your comment with the team. We envy your loyalty to Marriott and we certainly hope with your recent experience at our hotel, the Hyatt brand will start to grow on you gradually. :) Look forward to see...

Great Dunmow, United Kingdom
Reviewed 10 August 2015 via mobile

We stayed here for 4 nights on our way home from Hawaii. Hotel is located just off Union square a block or two away from Market street, trolley buses and cable cars. Room was modern and well appointed, great view of Downtown and part of the Bay from the 22nd floor. Concierge were very helpful and staff provided great service

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Thank AndrewF76
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you staying with us on your way to Hawaii! Glad to hear you enjoyed the convenient location and the view from your room. Your compliment is much appreciated and we hope to see you again soon!

Charlotte, North Carolina
Reviewed 10 August 2015

From beginning to end, this hotel did not disappoint. I was very impressed by the customer service, from check-in to departure, including serving staff, bellmen, etc. The hotel is in a central location to a number of restaurants and shopping.

Review collected in partnership with Hyatt Hotels
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Thank Erin I
Manhattan, Kansas
Reviewed 10 August 2015

I stayed at the Grand Hyatt recently when attending a large convention at the convention center. The hotel is well taken care of, the rooms and all public spaces were very clean, the staff was great, the meeting space and food and beverage at the hotel were top notch. The large amount of construction going on outside the hotel makes...

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Thank Tony B
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review and noticing our green initiatives. We take great pride of providing great service and food and beverage to our guests as well as meeting groups. It is great to hear you had a wonderful experience. We look forward to welcoming you back.

Reviewed 9 August 2015

The hotel, staff, and area were all exceptional. I highly recommend staying here. It is located right on Union Square, where you can find lots of shopping and dining options. The overall feel of the hotel was luxurious. The fitness center was nice and had a great view of San Francisco.

Review collected in partnership with Hyatt Hotels
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Thank Ryan G
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your compliment! It is always great to hear our guests had such an enjoyable stay. Your recommendation is truly appreciated and we hope to welcoming you back soon!

New York, New York, United States
Reviewed 9 August 2015 via mobile

I decided to try the Hyatt because of its location in San Francisco, really near Union Square. It turned out to be a disappointment. The location is good, but the hotel feels like a train station. Lots of people in and out. The check in desk is not a real desk, the lobby is weird too. The rooms are okay,...

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2Thank Laura S
Santiago, Chile
Reviewed 8 August 2015

An excellent business hotel that was easy to use and very friendly. Located within walking distance of the business district and good access to the bay front area with its restaurants and stores. Service within the hotel was excellent, with very friendly and helpful staff. The rooms are tastefully designed and provide all you need for your stay. Online check...

Review collected in partnership with Hyatt Hotels
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Thank Rob E

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 14,326 - ₹ 33,709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#24 Luxury Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
81 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king executive suite was a nice room with two full bathrooms.”
mosrm, 23 Apr 2017 | Read review
“Higher floor rooms would give you a wonderful view of the San Francisco Bay and negate some of the street noise.”
Neat1021, 20 Apr 2017 | Read review
“Pay attention to the floor you are booking. Lower floors may not provide a view”
teep42, 19 Apr 2017 | Read review
“Ask for a high floor with a view.”
  • Great view!
  • Stained lamp by couch in living room.
  • This was just outside our room when we arrived and it stayed there overnight.
  • Another great view.
lukecsmom, 14 Apr 2017 | Read review
“Union square views”
ScottM459, 13 Apr 2017 | Read review
5 of 5