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Grand Hyatt San Francisco

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Traveller (1824)
Room & Suite (952)
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Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“union square”(1,269 reviews)
“great location”(712 reviews)
“apple store”(50 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Offers from Grand Hyatt San Francisco
Special Offer:Bed and Breakfast
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Offers from Grand Hyatt San Francisco
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,143)
There are newer reviews for Grand Hyatt San Francisco
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4,399 results
Traveller rating
2,046
1,533
532
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2,046
1,533
532
176
112
Show reviews that mention
All reviewsunion squaregreat locationapple storetop floorclub roomfloor to ceiling windowsbay viewconcierge deskcoit towergreat shoppingfitness centercentral locationthe heart of the citycable carvalet parkingfisherman's wharffew blocks
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11 - 15 of 4,399 reviews
Reviewed 1 week ago

The actual STAY at grand Hyatt was good. Comfortable bed with minimum noise, nice view. However Communication between staff and customer service NEED A LOT OF WORK. The night before our check in I called at 8:45 p.m. To make sure that checking in early...More

Review collected in partnership with Hyatt Hotels
Thank fishinguy36
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you for your review and feedback. We sincerely apologize for not being more accommodating during your stay. We have shared your experience with our Front Office and Security Teams and use this as a coaching opportunity to better our hotel. One of our managers...More

Reviewed 1 week ago via mobile

The location of the Grand Hyatt is pefect, directly at Union Square. It takes 30min walking to Fishermans Wharf and within 10-15min you find everything for shopping, lunch or dinner. The rooms were clean and everything you need was there.

1  Thank HoFe11
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 1 week ago

Thank you for your review. We are delighted you enjoyed your stay with us and the convenient location. Your compliment is much appreciated. We look forward to welcoming you back in the future!

Reviewed 2 weeks ago

We loved just about everything about this hotel! The location was great right in Union Square, so it was close to everything. Parking was very easy in a garage right across the street. The room was clean and the layout was easy to navigate. Beds...More

Review collected in partnership with Hyatt Hotels
Thank napolitanonicole
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 2 weeks ago

Thank you so much for your review. We are delighted you had such a wonderful experience with us and enjoyed the convenient location. However, we do apologize for the noise coming from your next door neighborhood. We appreciate your feedback. We look forward to welcoming...More

Reviewed 2 weeks ago

The hotel was perfect. Great location, great service and staff. Highly recommend staying here for business or pleasure. Upgraded without asking. Room with a view. Enjoyed the restaurant and bar. Safe and secure.More

Review collected in partnership with Hyatt Hotels
Thank colleenwurzell
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 2 weeks ago

Wow! thank you so much for your review. It is always great to hear our guests had such a wonderful experience with us and glad you enjoyed the view. Your kind words on our associates is much appreciated and thank you for the recommendation! Please...More

Reviewed 2 weeks ago

Stayed in this hotel on a recent vacation. Fantastic location in Union Square, close to shopping, transportation and dining. The staff was accommodating and friendly and the rooms were clean and comfortable.

Review collected in partnership with Hyatt Hotels
Thank Jric88
Response from HyattSF_Manager, Manager at Grand Hyatt San FranciscoResponded 2 weeks ago

Thank you for taking the time to review us. We appreciate your compliments on the service provided by our staff. Sounds like our hotel was perfect for your recent stay! We look forward to welcoming you back soon!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 231 - US$ 695 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 231 - US$ 695 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in San Francisco
#18 Business Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1824)
Room & Suite (952)
Dining (104)
Pool & Beach (3)
Business Centre & Event Rooms (39)
Amenities (20)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
David S
31 March 2018|
AnswerShow all 8 answers
Response from Mondy77 | Reviewed this property |
I am not sure, probably lowest floor and I don't recommend to get a room on lowest floor since the street is a little bit noisy ( if you are sensitive to the noise) Floor 15 and up is a better deal with union square view.
1
Vote
Mok S
21 March 2018|
Answer
Response from HyattSF_Manager | Property representative |
Yes, hotel will receive package on behalf of guest. We encourage you to send your package no more than 5 days prior to your arrival due to limited storage space. Make sure the name on the package matches the name of your... More
-1
Votes
Yael T
5 March 2018|
AnswerShow all 2 answers
Response from HyattSF_Manager | Property representative |
None of our rooms offer a balcony. Our sister hotel at Hyatt Regency San Francisco have rooms that do.
1
Vote
Room Tips
"We stayed on the 16th floor and it was very quiet. The view was of buildings near by."
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"Tip to choose a good room? Stay somewhere else"
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"Choose a room with a view of Union Square"
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"Ask for view of Union Square park"
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