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Grand Hyatt San Francisco

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Grand Hyatt San Francisco
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4,265 Reviews from our TripAdvisor Community

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Showing 3,661: English reviews
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Short Hills, New Jersey, United States
Reviewed yesterday NEWvia mobile

About five days prior to arrival, I received a kind email from the great experience manager of the Grand Hyatt (Andrew Kim), anticipating our arrival and asking if there was anything we needed in advance. In my response, I mentioned that we would be arriving at 12:30 pm from a long flight from the East Coast and if he could...

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Helpful?
Thank Brett L
Paris, France
Reviewed 3 days ago NEW

The hotel wasn't at the standard level of service and value. Even though the hotel was renovated recently but the quality of materials used to renovate was cheap. Very expensive for nothing. No value for money. Not recommended.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 56zaida
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for taking the time to share your feedback. Your experience is very important to us and we always strive to provide an enjoyable experience for our guests. We are truly sorry for not meeting your expectations. One of our managers have reached out to you with his contact information if you wish you discuss further on your recent...

New York City, New York
Reviewed 3 days ago NEW

This was my first time in San Francisco and when travelling, Hyatt properties are one of the properties I try to stay. This Hyatt property is a great oasis while in San Francisco, first and foremost is the location. The hotel is right downtown and therefore near the shopping areas. This is particularly convenient on days when it rains. In...

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Thank jeg269
Toronto, Canada
Reviewed 3 days ago NEW

Stayed here for 1 week in November with Family. I booked the 1 bedroom suite with adjoining room, turning it into a 2 bedroom suite with 3 bathrooms. The suite had lots of space, well appointed and had beautiful view of the city. Really enjoyed our welcome amenity in the suite of Cheese Board and Craft Beers. Used the Grand...

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Thank Robert F
Cardiff, United Kingdom
Reviewed 3 days ago NEW

Everything you want - great service, fantastic views, great location and great food. I was checked in by a charming local gentleman who gave us an fantastic room with a view overlooking union square. The room was faultless. I lost my charger on the way to the hotel, a quick call to concierge and one was delivered to my room...

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Thank andycardiff2087
Vallejo, California
Reviewed 3 days ago NEW

We stayed on the 27th floor and we Loved the view! We got the Romance Package so it came with the champagne and chocolate strawberries. Breakfast and also late check out was very much needed. Everything was beautiful. Check in was fast, staff were very friendly. Ordered my boyfriends birthday cheesecake a little before the restaurant closed but they were...

Review collected in partnership with Hyatt Hotels
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Thank sinatalam
JN194
Reviewed 3 days ago NEW

Had a lovely one night stay in a VIP suite overlooking Union Square. The Grand Club lounge had a really nice spread for breakfast and the most/best drink choices I've experienced in a hotel executive lounge. Food quality was high and selection was more than enough. The view from the lounge was pretty impressive as well. The location is very...

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Thank JN194
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank seanbA6178IA
Oregon City, Oregon
Reviewed 5 days ago NEWvia mobile

This hotel was a wonderful surprise with well appointed rooms and outstanding service. When we mentioned that we were there to celebrate our daughter's birthday, they sent cupcakes to our room! Request a high floor room, and you'll get an expansive view of the city and Bay. The location is excellent, right on the Cable Car line. The only thing...

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Thank banjopdx
California
Reviewed 1 week ago NEW

Ok place to stay if they have a special room rate offer. Clean rooms no complaints & good service as well. Only complaint is that bath room was dated and not really 4 star. Bathrooms are older with tub and shower curtain like you would find in a budget motel. Sink in bathroom was a "post modern" attempt at "design"...

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Helpful?
Thank mountainportal

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 16,304 - ₹ 42,136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#21 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#27 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
78 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view over looking the bay”
  • View overlooking the San Francisco Bay
  • View from club lounge
 of 5 bubbles jeg269, 20 Feb 2017 | Read review
“Higher floors have excellent views of City & Harbor”
  • City View Suite
 of 5 bubbles F8278HProbertf, 20 Feb 2017 | Read review
“Get a club room. It's a bit more expensive, but well worth the money”
 of 5 bubbles pacifist206, 13 Feb 2017 | Read review
“Ask for a view room”
 of 5 bubbles Balmaintragic, 9 Feb 2017 | Read review
“East facing rooms have great views of Coit Tower and the Bay Bridge.”
 of 5 bubbles jondf, 5 Feb 2017 | Read review
5 of 5