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Presidio Inn & Suites

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Traveller (82)
Room & Suite (30)
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Overview
  • Excellent5%
  • Very good9%
  • Average20%
  • Poor15%
  • Terrible51%
14 Jan 2018
“The pictures look better than the motel”
5 Dec 2017
“Zero stars, total scam hotel”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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1 - 5 of 140 reviews
Reviewed 15 January 2018

Avoid this place. Too many room problems with things not working properly. Infested with ants and loud and noisy from traffic off Lombard Street. Not worth any price to pay as this place is too dingy and needs a good clean up and renovation. The...More

Thank sstevens2018
Response from GuestXperienceTeam, Guest Relations Manager at Presidio Inn & SuitesResponded 16 January 2018

Thank you for taking the time to review your stay at our hotel; we are very disappointed to note that you did not thoroughly enjoy your stay with us. We are disappointed to hear that you had so many housekeeping and maintenance issues during your...More

Reviewed 6 December 2017

We booked online for ONE night, but when we arrived we were beyond grossed out by the service and setting we decided not to check-in or stay at all. Next thing I know, my credit card was charged for TWO nights. We had cancelled our...More

Thank honestbutanonymous
Response from GuestXperienceTeam, Guest Relations Manager at Presidio Inn & SuitesResponded 11 December 2017

I'm disappointed to hear that the exterior of our building let us down to such an extent, and that you decided that our property was unsuitable for your needs without looking at your room. We will ensure that this entire area is tidied up as...More

Reviewed 15 September 2017 via mobile

The place is decadent, the refrigerator in the room had mold and it smells, there's a lot of noise, you can hear all the cars passing in the street. The carpet is full of dust, and impregnated with food from past guests.More

Thank Nadege S
Response from GuestXperienceTeam, Guest Relations Manager at Presidio Inn & SuitesResponded 27 September 2017

Thank you for your review. I am disappointed to hear that our housekeeping standards didn't meet your expectations. This critical feedback will be used in training our staff. Thank you for staying with us, we would love to welcome you back for a better stay...More

Reviewed 14 July 2017 via mobile

The ambiance was depressing the minute you walk in the reception/breakfast area then to the elevator which smells lastly the "i dont know how to describe look" room. The bread and cereal leftovers in breakfast area were still there the whole day and the ff...More

Thank keipinay
Response from GuestXperienceTeam, Guest Relations Manager at Presidio Inn & SuitesResponded 25 August 2017

Dear guest, thank you for staying with us and sharing your feedback. Your hotel and room should always be very clean and comfortable! We are disappointed to see that you did not have a wonderful stay with us, and that we dropped the ball in...More

Reviewed 21 June 2017 via mobile

We didn't have high expectations considering the price we paid, however it was far worse than anyone should put up considering the price it costs anyway. The rooms are very old fashioned and drab, which is fine to deal with however there is damage to...More

Thank ShellLB27
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Microwave
Details
Price range
US$ 151 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 151 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (82)
Room & Suite (30)
Nearby
Marina District
Beautiful homes, beautiful people, and a beautiful
backdrop of the Golden Gate Bridge welcome visitors to
the Marina. Originally the location for the
Panama-Pacific International Exposition in 1915 (whose
remnants can be seen at the Palace of Fine Arts), much
of the land was filled and flattened to accommodate a
world’s fair. That ample space has given way to a
jogger’s paradise at the northern edge of the city.
...More
Questions & Answers
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MaxLR8
10 May 2016|
AnswerShow all 2 answers
Response from ChrisfromTO | Reviewed this property |
I didn't encounter bed bugs but the hotel is not one that I will ever stay at again. There is no breakfast, just some white bread and some packaged danishes. The room was dirty and doesn't have AC. I would recommend... More
0
Votes
Room Tips
"Don't bother picking this place"
Read review
"Stay somewhere else? Seriously, rooms furthest from Lombard are quietest."
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"If you want less of the noise from the road, get a high number; e.g. 108/208/308"
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"get a room in the back away from the street"
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