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Hotel Carlton, a Joie de Vivre hotel

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Traveller (630)
Room & Suite (455)
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Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“union square”(398 reviews)
“wine reception”(107 reviews)
“thin walls”(91 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Carlton, a Joie de Vivre hotel
Offers & Announcements: Unwind with Wine
Hotel packages
Offers from Hotel Carlton, a Joie de Vivre hotel
Offers & Announcements: Unwind with Wine
Hotel packages
You may also like:
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Nearby
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Reviews (3,098)
There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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2,691 results
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1,200
1,040
308
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49
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1,200
1,040
308
94
49
Show reviews that mention
All reviewsunion squarewine receptionthin wallstenderloinsutter streetcomplimentary winewalk in closetceiling fanevery eveningan older buildinghotel restaurantfew blocksfront desk stafflight sleeperstayed here for nightswine hourstreet noise
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1,441 - 1,445 of 2,691 reviews
Reviewed 30 May 2013

It has been my 3rd trip to Carlton w/in the past 6 months and I got my room at $311/ night which is actually twice the price I paid during my previous stays but I don't mind paying since the Carlton really gives you a...More

Review collected in partnership with this hotel
3  Thank Andy M
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 31 May 2013

Thank you for a fantastic review! We are elated to hear how much you enjoyed your stay, and we sincerely appreciate your loyalty. We can assure you that Gio, Roumel, Emelie, Theo, Mark & Zach will be recognized for their efforts in creating memorable experiences....More

Reviewed 29 May 2013

Very good staff and nice ambience, but the age of the building is a fatal flaw. When built, the idea of noise insulation was not even on the radar, and this hotel has little to none. Everything that is muttered in neighboring rooms is clearly...More

Review collected in partnership with this hotel
Thank ootafagva
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 31 May 2013

Thank you for your review. We sincerely apologize for any inconveniences you encountered during your stay. Our building was built in the 1920's and unfortunately there isn't too much we can do to combat the noise due to the structure of the building. We hope...More

Reviewed 28 May 2013

Me and a friend stayed in this hotel for 5 nights at the end of our tour of California. I made contact with the hotel about 6 weeks before arrival to see if we could upgrade as we had extended our stay by 3 nights....More

1  Thank 7,09,913
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 31 May 2013

Thank you for your review! We are pleased to hear that most of your stay was enjoyable, however we sincerely apologize for the inconveniences you encountered. We can assure you the troubles you faced were not the norm here at the Hotel Carlton. We hope...More

Reviewed 25 May 2013

Very good spacious rooms with very helpful staff. The only meal we ate at the hotel was the breakfast which was good. Good location though the neighbourhood to the immediate west, the Civic Centre, can be risky. Ten minute walk to the trams. Good recommendation.More

1  Thank HerbiesWorld
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 31 May 2013

Thank you for a great review! We are happy to hear how much you enjoyed your stay. It sounds like you took advantage of our convenient location. Be sure to check out the Saha Restaurant upon your next visit! We hope that you'll join us...More

Reviewed 24 May 2013

The hotel itself is very pleasant and the staff are very helpful. The room size and facilities were OK. We also really liked the excellent free wine between 5.30 and 6 p.m. However, we had one major issue - the noise! The walls appear to...More

Thank Mick p
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 30 May 2013

Thank you for your review. We sincerely apologize for any inconveniences you encountered during your stay. Our building was built in the 1920's so we do face some challenged with noise because of the old building. We will certainly address this issue with our team,...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 182 - US$ 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$ 182 - US$ 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (630)
Room & Suite (455)
Dining (13)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
Vote
Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
TravelLynn03
10 June 2017|
AnswerShow all 4 answers
Response from mdvrn77 | Reviewed this property |
It does not have a gym that I am aware of
1
Vote
Room Tips
"Ask for a quieter room (maybe a corner??)"
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"Schlafqualität ist besser, wenn das Hotel nicht voll ausgebucht ist"
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"Ask for a View!"
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"Try to ask for a quiet location"
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