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Hotel Carlton, a Joie de Vivre hotel

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Hotel Carlton, a Joie de Vivre hotel
Hotel Carlton, a Joie de Vivre hotel
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2,650 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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Showing 2,302: English reviews
Liverpool, United Kingdom
Reviewed 26 September 2012 via mobile

On arrival the staff could not do enough for us. Informed us of all the local tours, even rang up and checked availability. Hotel itself was spotless and location was excellent. Would definitely stay again.

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Helpful?
2Thank Baqrie
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for reviewing us! We are pleased to hear how much you enjoyed your stay. We hope that you'll join us again soon to explore San Francisco. Please come back soon!

salt lake city
Reviewed 24 September 2012

Very nice hotel --- decent location and fairly clean. We found a good deal online and it was perfect- older hotel but had nice amenities and a fairly large sized room for downtown San Francisco. Staff was very gracious and accommodating... would definitely come back.

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Thank jamie_lee96
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for a great review! We appreciate the time you took to provide your comments and feedback. We look forward to your return, and hope that you'll join us for our wine reception as well. Please join us again soon!

Indianapolis, Indiana
Reviewed 24 September 2012

I stayed at this hotel because the hotel my meeting was at had no rooms available. This was a secondary choice. I was there the week of a very large convention, where all the hotel rates had been raised. The rate here was very high for what was received. The hotel is not convenient to Union Square or the financial...

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1Thank redinked
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your review. We apologize for any inconveniences you may have encountered along the way. San Francisco can definitely be a noisy city, and we think that is part of the charm! We would love the opportunity to make it up to you, and we look forward to your return. We hope to see you again soon!

bay area, california
Reviewed 20 September 2012

The hotel tries to do the best with what it is. The bedding was comfortable and nice, and the staff were friendly. But the building is old and it shows. Sound insulation is poor, and if your room faces Sutter St. you get a lot of street noise. If you try to sleep in, you get a lot of noise...

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Helpful?
Thank ashcalif
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your review. We apologize if we were unable to meet your expectations. Parking can be hard to come by in the city so we apologize if the rates you found were not to your liking. We are currently in the process of renovating, so we hope that you'll join us again soon to check it out!

Reviewed 20 September 2012

I stayed at the Hotel Carlton back in like 1993 and I am not sure which room I stayed in, but I have always wanted to write the hotel. The room had a bizarre large walk in closet and the room's only view was of a wall! Anyways, in the middle of the night I heard someone shacking my door...

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2Thank Keston O
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your review! Wow! What an interesting experience! We apologize if any of that was not to your liking. Being an old hotel, it is possible that some of the furniture makes strange noises. We hope that it didn't spool you enough not to return, and we look forward to seeing you again!

Lyndhurst, Ohio
Reviewed 18 September 2012 via mobile

Location is close to bus and cable car lines. Staff are friendly and helpful. Wine happy hour ims a lot if fun. Rooms are a reasonable size. Walls and windows are thin so you hear a fair amount of city noise. I'd stay here again.

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Thank Colleen B
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your review! We are pleased to hear you enjoyed your stay, and we look forward to your return. Surely, our team will be recognized for the great praise you gave. We hope to see you again soon!

texas
Reviewed 17 September 2012

After experiencing other Joie de Vivre hotels I expected this one would be as fresh and welcoming as the others. Unfortunately, this was not the case. Though the staff was warm and welcoming, the rooms were really rundown. As many others had posted, the soundproofing is extremely poor. The bathrooms are tiny with barely any space for toiletries and the...

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2Thank madoctex
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for reviewing us. We apologize if we did not live up to your expectations. Many hotels in San Francisco are very old, and we are one of them so we apologize if the rooms were not up to par. We are currently in the process of renovating! Please join us again soon, we would love to see you!

Reviewed 17 September 2012

Hotel is fine, unfortunately there was a large amount of construction work in the neighbourhood during our stay. Parking was across the street and reasonable for a city centre. the bar next door is excellent. You are only a few blocks away from the shabiness that others describe but this seems true for large parts of SF. Enjoyed our stay...

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Thank MattMagill
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your review! We are thrilled to hear you enjoyed your stay at the Hotel Carlton and San Francisco. We hope that you'll join us again soon for some more wine and another great adventure. We look forward to seeing you soon!

Sydney
Reviewed 16 September 2012

I have mixed feelings about Hotel Carlton. Firstly the location is okay and a few blocks walk into Union Square, through blocks that aren't the safest. The check in process was fine and the very helpful team put our bags in storage until check in. We had a great corner room, however, it overlooked a building site which was noisy...

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Helpful?
1Thank ZaniCarter
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your review! We apologize if we were unable to live up to all of your expectations. We hope that you'll join us again soon, so we may make it up to you. We understand that city noise if hard to ignore if you aren't used to it. We look forward to seeing you again!

Sydney, Australia
Reviewed 14 September 2012

Such a charming hotel to stay. The views of the city are amazing and the rooms are tastefully decorated and like a home away from home. Every day at 5.30 there is wine time in the lobby. What a wonderful tradition and it was great to meet the other guests and swap travel stories and experiences. The staff really make...

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Helpful?
1Thank Karren F
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for a terrific review! We are so pleased that you and your spouse enjoyed your stay. We hope that you will return again, and we look forward to seeing you!

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Region: United States > California > San Francisco
Price Range: ₹ 12,835 - ₹ 25,412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
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Questions & Answers

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Questions? Get answers from Hotel Carlton, a Joie de Vivre hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are probably quieter for street noise.”
19robbo66, 22 Apr 2017 | Read review
“Avoid rooms near stairs or elevator”
AzaWanderLust, 19 Apr 2017 | Read review
“Higher up (it is nine floors) there is less external noise.”
TicToc13, 16 Apr 2017 | Read review
“Ask for a corner, that way you get a window in the bathroom”
katem61, 5 Apr 2017 | Read review
“Maybe above the second floor”
Tira_11, 26 Mar 2017 | Read review
5 of 5