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Mystic Hotel by Charlie Palmer

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Mystic Hotel by Charlie Palmer
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1,031 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Hotel by Charlie Palmer
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Showing 791: English reviews
Phoenix, Arizona
Reviewed 7 February 2015

I love the hotel. Location is perfect, the rooms are small but very cosy. Thank you for the great stay, Mystic hotel. I was upgraded to a nice suite after a crazy day of travels. Vera at the front desk is very nice, friendly and helpful. She also helped me with suggestions for the dinner and made my reservation. I...

Thank Grace L
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Grace!!! Thank you for your sincere and kind words. We are very happy to know that you had a memorable stay with us. We are always glad to be helpful and resourceful as much as possible in discovering San Francisco. We would be happy to greet you again here at the Mystic Hotel! Sincerely,

Jersey City, New Jersey, United States
Reviewed 4 February 2015

Great central location, close to stores, transportation hub throughout the city. The staff was very friendly and resourceful in helping me find places for late night dinner or exploring different areas in the city. The rooms are beautiful. Great for one person.

Thank Lryamin
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Lryamin. Thank you so much for sharing with us about your great stay in the Mystic Hotel! It is a please for us to read that you felt welcomed among us. We are happy to hear that hotel's location and rooms were up to your expectations. Thank you for your kind words about our service staff. Hope to see...

Saint Paul, Minnesota
Reviewed 3 February 2015

We've stayed here a few times. The location is great. Rooms can be a bit small, but they are very clean, well outfitted with a comfortable bed and a great shower. It's always one of the first places we check when visiting

Thank CooksofCrocusHIll
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear CooksofCrocusHill! Thank you for you Loyalty! It is always a great pleasure for our team to greet you here at the Mystic Hotel. Your high ratings of our room design and sleep quality are highly appreciated! Thank you for taking time and sharing your experiences with us! Hope to see you soon! Best wishes.

Reviewed 2 February 2015

My husband & I stayed here to celebrate our 10th wedding anniversary. The hotel more than met our needs - visually pleasing (loved the exposed brick walls, dark hallway w/red carpeting & antique elevator), clean, comfortable bed & great location. The breakfast provided was great - many options to choose from, delicious Orange juice & freshly brewed Starbucks coffee. I...

Thank emeder
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Emeder! Thank you for celebrating your anniversary with us! It was a great pleasure for us to have you here at the Mystic Hotel. We are very pleased to hear that you have enjoyed the design and spirit of the Mystic Hotel!! Hope to see you again! Sincerely,

Reviewed 1 February 2015

Came to SF for business for 2 nights and needed somewhere in the central area near Union Square as my meetings were all nearby. Hotels around it are much higher priced too as are Grand Hyatt, Marriott and honestly if here on business this hotel is fine. It's clean, outside of burning hot summer is perfectly temperate and not too...

Thank liceas
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Liceas. Thank you for your positive comment. We greatly appreciate your time. We are located in the heart of San Francisco; and we are happy that you enjoyed staying with us. Hope to see you again Best wishes

Los Angeles, California
Reviewed 30 January 2015

I stayed here last Sunday evening after finding a good deal on Hotels.com. The location is convenient, right near the intersection of Stockton and Sutter, across the street from the Grand Hyatt. This hotel is in many ways the opposite of the Grand Hyatt: it is much smaller and the rooms are definitely more unique. My room was very small,...

Thank Jason S
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jason S. We sincerely appreciate your positive comment about your stay with us. Your feedback is very important to us. Thank you for emphasizing our front desk service, we are happy to know that you felt very welcomed amount us. We are always glad to see you as a guest of the Mystic Hotel. Best wishes Rita

Arnold, California
Reviewed 28 January 2015

We stayed for 2 nights and enjoyed the stay. We got room 715 first, and asked to be switched to a room with a better view than a wall with lots of bird droppings. We were moved right away to a nicer room, 510. Courteous, friendly staff. The room was on the small side (to be expected in a big...

Thank AIR12345
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear AIR12345. We are glad to hear that you have enjoyed your stay at the Mystic Hotel. Thank you for your kind words regarding our terrific breakfast and the décor our rooms. We pride ourselves with our historical heritage and we try to share the spirit with our guests. We will be very glad to see you again at the...

Moscow, Russia
Reviewed 28 January 2015

Nice place. Nice location. Many shops in walking distance. It's better to ask for a room on the higher floors if you want nice view. I'd like to appreciate the help of the hotel staff. Vera (Front Desk) was very friendly, helpful and nice.

Thank Alec S
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Alec S. Thank you so much for your nice review :) We are very glad to know that you liked our comfortable rooms and great services. We are looking forward seeing you again at the Mystic Hotel in San Francisco. Best wishes, Rita

Greater London, United Kingdom
Reviewed 28 January 2015 via mobile

Just a block away from the Union square, the Mystic gives you the perfect start to explore the city. The room was small but cozy, nice big shower. The only thing missing in the room is a coffee/tea set but having Starbucks next door solve this problem. Breakfast was ok, not so much variety. Being only one night in the...

Thank Monty100_IL
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Monty11_IL We greatly appreciate the time you took to share your experience with us. We are glad to know you loved the location of the Mystic hotel. The Mystic Hotel is an inherent part of San Francisco’s history that proudly stands in the heart of San Francisco for more than 100 years. We will be happy to welcome you...

Los Angeles
Reviewed 27 January 2015

Stayed here on a weekend night for a show at the Warfield. Parking is across the street and convenient and the hotel is within blocks of tons of downtown venues. The front desk staff was expeditious and helpful. Rooms are small; typical of SF boutique hotels but are tastefully appointed. Our window had a fire escape so we enjoyed the...

Thank Bingenheimer

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Dining (23)
Room/Suite (101)
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View from Room (12)
Pool/Beach Area (1)
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Amenities (2)
Junior Room (28)
Junior Room with Street View (32)
Mystic King (35)
Mystic Suite (Bay Window) (29)
Mystic Suite (Exposed Brick) (31)
Dining (22)
Stockton Junior Room (29)
Stockton Suite (32)
The Hotel (48)

Management photos: Courtesy of the property manager

All Management Photos (39)
Room/Suite (15)
Hotel & Grounds (6)
Bathroom (2)
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood


  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Mystic Hotel Union Square San Francisco by Charlie Palmer is a smart, sleek retreat situated in the heart of the city's busiest neighborhoods. Conveniently located just one block from the iconic cable car line in the middle of three key destinations – Union Square, Chinatown and the Financial District — Mystic Hotel offers a convenient, comfortable and unique modern boutique hotel experience in a historic location. With a contemporary look and feel, our accommodations are designed to reflect the changing need of today's traveler. Enjoy high-touch service and an ideal Union Square location, perfect for travelers looking to experience all the adventures of San Francisco. Like a private club, enjoy handcrafted cocktails in the Burritt Room, the intimate film noir-inspired bar named for Burritt Alley, where detective Sam Spade's partner Miles Archer was gunned down in The Maltese Falcon. Then, step into the speakeasy vibe of renowned Chef Charlie Palmer’s adjoining Burritt Tavern, where walled-in and curtained booths create dark corners for private conversations and Executive Chef Luke Knox turns out classic food like steaks and chops done right. Knox also takes advantage of Bay area's tremendous green markets as well as the extraordinary offerings from local food artisans in menus built around prized regional specialties from Dungeness crab to West Coast oysters. That's what we like about San Francisco: it's up to the minute and still in the moment. ... more   less 

Additional Information about Mystic Hotel by Charlie Palmer

Address: 417 Stockton St, San Francisco, CA 94108-3608 (Formerly Crescent San Francisco)
Region: United States > California > San Francisco > Union Square
Price Range: ₹ 13,603 - ₹ 22,930 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Hotel by Charlie Palmer 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Crescent San Francisco Hotel San Francisco
Hotel Style:
#82 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Hotel by Charlie Palmer staff and other travellers.
16 questions
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Los Angeles, California
8 months ago
7 months ago
7 months ago
Brisbane, Australia

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Questions? Get answers from Mystic Hotel by Charlie Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
1523Rose, 23 Apr 2017 | Read review
“The rooms are very comfortable , luminous and clean”
  • Very clean, and very nice decoration
victoriad383, 5 Apr 2017 | Read review
“Suites are worth the money!”
eliotc788, 24 Mar 2017 | Read review
“Great location”
athinodoros, 7 Mar 2017 | Read review
“Some rooms are small, but are well designed with refrigerators, ceiling fans, mini bars and available for a fee snacks.”
BridgetM299, 19 Feb 2017 | Read review
5 of 5