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Traveller (352)
Room & Suite (392)
Dining (47)
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Overview
  • Excellent27%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
“burritt room”(33 reviews)
“charlie palmer”(28 reviews)
“live jazz”(24 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
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Reviews (1,167)
There are newer reviews for Mystic Hotel
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Traveller rating
254
312
171
70
76
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254
312
171
70
76
Show reviews that mention
All reviewsburritt roomcharlie palmerlive jazzjunior roomunion squareexposed brickboutique hotelyogurtfree breakfastgarbage trucksrooms are smallstarbucks coffeedirectly across the streetwater pressurean older buildingstreet noisestay in san francisco
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291 - 295 of 883 reviews
Reviewed 3 May 2016

This hotel is DISGUSTING and an absolute disgrace. First, I was put in a room where I found a giant cockroach scurrying around. After killing it to go to sleep, I found stained and dirty sheets on the bed. So I politely asked the staff...More

6  Thank Yanev S
Reviewed 1 May 2016

I stayed four nights for sightseeing. The view of the city from my room was great. To go to the room or go outside, we use a retro elevator. It was sometimes inconvenient, but that's ok. I also had a dinner and Napa wine here....More

Review collected in partnership with this hotel
1  Thank TAKUYA I
Response from MysticManagement, General Manager at Mystic HotelResponded 5 May 2016

Dear Takuya I, We are thrilled to hear of your wonderful experience in the Mystic and Burritt Room + Tavern! We look forward to welcome you back on your next visit to San Francisco! Best, Rita

Reviewed 30 April 2016

Staff at Mystic was very helpful and friendly. The breakfast was good and had a large selection of food. Room was a little snug, but okay for a short stay. We would have loved to stop at the bar and listen to jazz, but had...More

Review collected in partnership with this hotel
1  Thank kdpNewHampshire
Response from MysticManagement, General Manager at Mystic HotelResponded 5 May 2016

Dear kdpNewHampshire, Thank you for your feedback it is greatly appreciated! We look forward to welcoming you back perhaps in one of our larger rooms? Please do consider us on your next visit to San Francisco! Best, Rita

Reviewed 27 April 2016

This hotel was exactly what we were looking for in terms of being a small boutique hotel. The room was not large but was just enough for the two of us. The complimentary breakfast is also a nice touch. The only negatives were that the...More

1  Thank Lauren E
Response from MysticManagement, General Manager at Mystic HotelResponded 28 April 2016

Dear Lauren E, Thank you for your feedback! I'm sorry to hear about the WiFi connectivity; we did just upgrade our system in January of this year but will definitely look into that since it's a issue that should not occur. We hope to welcome...More

Reviewed 20 April 2016 via mobile

Nice Hotel. Great location near to any of the main business in SF. Staffs very friendly and helpful. Breakfats are average but with all the restaurants around was not so bad. Rooms are litter smaller and the bathroom and shower too. But I was in...More

2  Thank Sandralili
View more reviews
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Multilingual Staff
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 206 - US$ 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 206 - US$ 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (352)
Room & Suite (392)
Dining (47)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Amenities (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Kyle T
22 April 2017|
Answer
Response from Trip718 | Reviewed this property |
Don't stay here. This place is a nightmare for business and leisure customers. The front desk is rude, the property is dirty and they dont have ac. You could stay in a budget property and get better service.
0
Votes
Vaibhav30
9 February 2017|
AnswerShow all 2 answers
Response from Parul S | Property representative |
Hello Vaibhav- Mystic Hotel by Charlie Palmer is located right in the heart of union square which will give you a lot of options to eat out. We also have a great restaurant at the hotel Burritt Room+Tavern which can also be... More
1
Vote
Guruskex
21 September 2016|
AnswerShow all 10 answers
Response from gailmpemberton | Reviewed this property |
the other answers are incorrect. there is no air conditioning at the hotel only overhead fans. depending on which side of the hotel your room is on they can heat up like an oven.
2
Votes
Room Tips
"Love the room"
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"No aircon, which I imagine would be bad in the summer!"
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"Ask for their quietest rooms but Im not sure they have any!"
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"Location is good"
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