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30/7/2017 31/7/2017
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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 245
    US$ 248
    US$ 248
    Traveller (398)
    Room & Suite (237)
    Dining (18)
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    Overview
    • Excellent26%
    • Very good45%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “union square” (446 reviews)
    “tenderloin” (147 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    The Marker San Francisco, A Joie de Vivre Hotel
    2,628 reviews
    #38 of 228 hotels in San Francisco
     
    Stanford Court San Francisco
    4,504 reviews
    #57 of 228 hotels in San Francisco
     
    Tilden Hotel
    147 reviews
    #95 of 228 hotels in San Francisco
     
    Villa Florence
    1,646 reviews
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,615)
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    There are newer reviews for Serrano Hotel
    See the most recent reviews

    911 - 915 of 2,316 reviews

    Reviewed 11 August 2016

    Great place, great location, friendly staff but beware of the add on charges for coffee and wifi - about $30 per day which was ridiculous. Easy access to Bart. Easy access to busses. Great eateries nearby.More

    Review collected in partnership with this hotel
    1  Thank Justin T
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 16 August 2016

    Hello Justin, Anytime we hear that our team helped to make our guests’ stay even better, it’s a good day! We’re very sorry to hear you weren’t aware of our Urban Fee. It covers so many great benefits like morning coffee and tea, all day...More

    Reviewed 10 August 2016

    This hotel was a good value in a centrally located part of San Francisco. My only comment to take note is the number of indigents/homeless in the area, but that's not the hotel's fault. I suggest not pulling out a map while on the streets...More

    Review collected in partnership with this hotel
    Thank Suzy0430
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 16 August 2016

    Hello Suzy0430, We always appreciate when past guests leave valuable advice to future travelers. Our concierge​ is more than happy to offer great recommendations and directions making every guest feel less like a tourist and more like a local. We hope to welcome you back...More

    Reviewed 10 August 2016

    The location near Union Square is great, the hotel & room atmosphere is so warm & the staff- Trey, Stephan, Chris & Omar are amazing! They make you feel welcome and we feel like we we have made some great friends with them. We always...More

    Review collected in partnership with this hotel
    Thank shell a
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 13 August 2016

    Hello shell a, Thanks for the 5-star review! We’ve passed your kind words on to Trey, Stephan, Chris, and Omar and know it will make their day too! When you stay with us, you’re not just a guest—you’re a welcomed friend, and we’re thrilled to...More

    Reviewed 10 August 2016

    Room paid for not honored first night and no compensation initially offered. Staff lied about room assignment Mattress quality was hideous. Felt like a used Mattress from a ymca. Location is excellent. Room was spacious just outdated. They could have made a bad situation tolerable...More

    Review collected in partnership with this hotel
    Thank 281randallt
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 13 August 2016

    Hello 281randallt, Every guest experience matters to us, and we are listening carefully to yours. Having a room ready at check-in when you’ve planned a stay is very important, and we’re sorry for any issue at check-in. We’re also very sorry to hear that our...More

    Reviewed 9 August 2016

    This hotel is in a great location, a couple of blocks from Union Square, but not into the Tenderloin. I had a decent room and bed. The hotel and room were reasonably quiet. The elevators were extremely small, but serviceable. There were very usable stairs...More

    Review collected in partnership with this hotel
    Thank biztravlr246
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 13 August 2016

    Hello biztravlr246, We want guests to relax on vacation—and kudos to you for taking the stairs! Our elevators have both been recently renovated, same historic charm on the outside and completely new parts on the inside. Whether you take the stairs or the elevator, getting...More

    The Marker San Francisco, A Joie de Vivre Hotel
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    Villa Florence
    1,646 reviews
    #87 of 228 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Concierge
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 197 - US$ 428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #49 Luxury Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 236
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco
    • Also Known As
    • Kimpton San Francisco ,
    • Serrano Hotel San Francisco
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    Traveller (398)
    Room & Suite (237)
    Dining (18)
    Pool & Beach (1)
    Hotel & Grounds (310)
    Bathroom (35)
    Business Centre & Event Rooms (8)
    Nearby
    Tilden Hotel
    147 reviews
    .06 km away
     
    Hilton San Francisco Union Square
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    .09 km away
     
    Clift Hotel San Francisco
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    .09 km away
     
    Hotel Adagio, Autograph Collection
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    .12 km away
     
    Nearby Restaurants
    Taylor Street Coffee Shop
    899 reviews
    .05 km away
    Tratto
    96 reviews
    .08 km away
    Jasper's Corner Tap and Kitchen
    464 reviews
    .01 km away
    Urban Tavern
    369 reviews
    .06 km away
    Nearby Attractions
    Scenic 49 Mile Drive
    329 reviews
    .21 km away
    Glide Memorial United Methodist Church
    106 reviews
    .11 km away
    American Conservatory Theater
    47 reviews
    .13 km away
    SHN Curran Theatre
    35 reviews
    .10 km away
    Ask a question
    Questions & Answers
    yellowboy345
    30 June 2017|
    Answer
    Response from Robert S | Reviewed this property |
    my review was based on staying at the hotel. i do not know anything about hotel management related and certainly nothing on background checks for their staffs.
    0
    Votes
    shanehill1360
    28 May 2017|
    Answer Show all 3 answers
    Response from Dawn B | Reviewed this property |
    Yes the hotel has parking but it is not cheap! Was $54/night when we were there in May 2017
    0
    Votes
    Ciara L
    9 May 2017|
    Answer
    Response from Jenny K | Property representative |
    Hello Ciara, It's important to feel safe during your stay, and we're glad you're taking the time to research your visit. Please rest assured that guest safety is very important to us and our onsite concierge is more than... More
    1
    Vote
    Room Tips
    "Get a room on a higher floor away from the elevator."
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    "Ask for a lower floor so you can walk up...."
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    "10th floor or higher"
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    "Although you can request a room with a city view, the view is not particularly interesting."
    Read review
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