We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/7/2017 31/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 245
    US$ 248
    US$ 249
    Traveller (398)
    Room & Suite (237)
    Dining (18)
    The Marker San Francisco, A Joie de Vivre Hotel
    2,628 reviews
    #38 of 229 hotels in San Francisco
     
    Stanford Court San Francisco
    4,507 reviews
    #57 of 229 hotels in San Francisco
     
    Tilden Hotel
    149 reviews
    #99 of 229 hotels in San Francisco
     
    Villa Florence
    1,648 reviews
    #87 of 229 hotels in San Francisco
     
    Overview
    • Excellent26%
    • Very good45%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “union square” (446 reviews)
    “tenderloin” (147 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    The Marker San Francisco, A Joie de Vivre Hotel
    2,628 reviews
    #38 of 229 hotels in San Francisco
     
    Stanford Court San Francisco
    4,507 reviews
    #57 of 229 hotels in San Francisco
     
    Tilden Hotel
    149 reviews
    #99 of 229 hotels in San Francisco
     
    Villa Florence
    1,648 reviews
    #87 of 229 hotels in San Francisco
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 245.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Francisco hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3c05807ccb7a4aad936045c31b721eda", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":80802,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78327272],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":245,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3c05807ccb7a4aad936045c31b721eda","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":249,"lowestMetaPrice":245,"additionalPartner":false,"highestMetaPriceDisplay":249,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":249,"lowestMetaPrice":245,"highestMetaPriceDisplay":249,"hotelName":"Serrano Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNjMDU4MDdjY2I3YTRhYWQ5MzYwNDVjMzFiNzIxZWRhIiwiQUlLIjoiMDFiM2E5YmNiMjZjNGVkOGE2NmRjMDI1YWIzNmI5YTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$ 245", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78327272":"PricelineIB","79401663":"CheapTicketsEWS","32429610":"BookingCom","32598566":"Expedia","34429847":"Hotwire","78849240":"OrbitzEWS","53894922":"TravelocityEWS","109226670":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (2,616)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,317 reviews

    Reviewed yesterday

    SF is known for its boutique hotels and the Serrano didn't disappoint. From the friendly yet efficient welcome to the unique and beautifully decorated room, my visit was a treat. I just wish I could have spent more time there instead of in meetings!

    Review collected in partnership with this hotel
    Thank A4514IIsusanh
    Reviewed 2 days ago

    I liked the hotel and the feel that it had especially when you first walk in. What I didn't like was the mountain of fees that I had to pay when I checked in and out of the hotel. There is an urban fee and...More

    Review collected in partnership with this hotel
    Thank jocelyna380
    Reviewed 2 days ago

    This is my go to hotel when I'm in San Francisco, the location is great, rooms are always clean and staff is very helpful. The staff has a lot of patience. I always ask for a corner room and a city view. They always aim...More

    Review collected in partnership with this hotel
    Thank Leiahna L
    Reviewed 2 days ago

    Beautiful Hotel in an absolutely great location! Steps away from Theatre District, Union Square and China Town and many different restaurants to choose from including the Serrano Hotels very own Jasper's restaurant! The cable car is also a couple blocks away to hop on and...More

    Review collected in partnership with this hotel
    Thank irenerH8649EW
    Reviewed 3 days ago

    If you are going to relax you may want to go somewhere else as mattresses in this hotel are very uncomfortable. Front desk staff was very slow. Food in Jasper restaurant was very expensive and aervice was not that great. Except for location and old...More

    Review collected in partnership with this hotel
    Thank tasaduqm2017
    Response from Jenny K, Manager at Serrano HotelResponded yesterday

    Hello tasaduqm2017, Offering our guests a restful night's sleep is a top priority, and we're truly sorry our mattress wasn't comfortable for you. While some guests share that our beds are a Serrano highlight, we understand that it's hard to beat the comfort of sleeping...More

    The Marker San Francisco, A Joie de Vivre Hotel
    2,628 reviews
    #38 of 229 hotels in San Francisco
     
    Stanford Court San Francisco
    4,507 reviews
    #57 of 229 hotels in San Francisco
     
    Tilden Hotel
    149 reviews
    #99 of 229 hotels in San Francisco
     
    Villa Florence
    1,648 reviews
    #87 of 229 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Concierge
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 197 - US$ 428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #47 Luxury Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 236
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Priceline, Expedia, Hotels.com, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco
    • Also Known As
    • Kimpton San Francisco ,
    • Serrano Hotel San Francisco
    Add Photo Photos
    Traveller (398)
    Room & Suite (237)
    Dining (18)
    Pool & Beach (1)
    Hotel & Grounds (310)
    Bathroom (35)
    Business Centre & Event Rooms (8)
    Nearby
    Tilden Hotel
    149 reviews
    .06 km away
     
    Hilton San Francisco Union Square
    2,397 reviews
    .09 km away
     
    Clift Hotel San Francisco
    3,395 reviews
    .09 km away
     
    Hotel Adagio, Autograph Collection
    1,335 reviews
    .12 km away
     
    Nearby Restaurants
    Taylor Street Coffee Shop
    900 reviews
    .05 km away
    Tratto
    96 reviews
    .08 km away
    Jasper's Corner Tap and Kitchen
    464 reviews
    .01 km away
    Urban Tavern
    370 reviews
    .06 km away
    Nearby Attractions
    Scenic 49 Mile Drive
    329 reviews
    .21 km away
    Glide Memorial United Methodist Church
    106 reviews
    .11 km away
    American Conservatory Theater
    47 reviews
    .13 km away
    SHN Curran Theatre
    35 reviews
    .10 km away
    Ask a question
    Questions & Answers
    yellowboy345
    30 June 2017|
    Answer
    Response from Robert S | Reviewed this property |
    my review was based on staying at the hotel. i do not know anything about hotel management related and certainly nothing on background checks for their staffs.
    0
    Votes
    shanehill1360
    28 May 2017|
    Answer Show all 3 answers
    Response from Dawn B | Reviewed this property |
    Yes the hotel has parking but it is not cheap! Was $54/night when we were there in May 2017
    0
    Votes
    Ciara L
    9 May 2017|
    Answer
    Response from Jenny K | Property representative |
    Hello Ciara, It's important to feel safe during your stay, and we're glad you're taking the time to research your visit. Please rest assured that guest safety is very important to us and our onsite concierge is more than... More
    1
    Vote
    Room Tips
    "Get a room on a higher floor away from the elevator."
    Read review
    "Ask for a lower floor so you can walk up...."
    Read review
    "10th floor or higher"
    Read review
    "Although you can request a room with a city view, the view is not particularly interesting."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing