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Serrano Hotel

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GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Serrano Hotel
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2,345 Reviews from our TripAdvisor Community

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Showing 2,057: English reviews
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Missouri
Reviewed yesterday NEW

We just spent four nights at the Serrano Hotel and very much enjoyed our time there. We arrived before our room was ready and the doorman stored our luggage for us while we went out and about. Our room was 1502 and it had a great view of the city. The room was at the back of the hotel and...

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Helpful?
Thank NYC20th
Sherman Oaks
Reviewed yesterday NEW

The hotel is great for a quick business trip. It is right in Union Square, near a lot of shops and restaurant. It is close to the Bart station and very easy to get to everywhere. The hotel has all of your basic needs.

Review collected in partnership with this hotel
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Thank 829LAguest
Los Angeles, California
Reviewed 2 days ago NEW

The hotel staff was very helpful and friendly, which made our stay that much more enjoyable. The room was very clean, and the bed was extremely comfortable. I'll definitely consider this hotel next time I'm in San Francisco.

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Thank 784audreyl
Lancaster, Ohio
Reviewed 2 days ago NEW

Jasmin at front desk was delightful and bent over backwards to accommodate us. Arrived via an a.m. flight and expected to have our bags stowed. Instead we were informed our room was ready and upgraded. Great location to all the shopping and restaurants Union Square had to offer + short walk to China Town.

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Helpful?
Thank brentb836
Redding, California
Reviewed 3 days ago NEW

Rooms are very small and clean but look old and not well maintained. Desk staff are friendly and helpful. The restaurant is good, and the location of the hotel is good for this area. Strongly recommend UBER as parking costs are very expensive.

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Thank T7509ZQdavids
Portland
Reviewed 6 days ago NEW

I love this hotel. The rooms are classy, beautiful and comfortable. The location can't be beat: with the cable car, Muni and BART all blocks away, the entire city and Bay Area are at your doorstep. And the price is far better than anything in the area. What a gem.

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Helpful?
Thank mmatassa
Washington DC, District of Columbia
Reviewed 6 days ago NEW

Stunningly beautiful lobby, rooms are charming and decorated well. This is an older hotel so expect a different experience from something modern like the Hyatt. The rooms are on the small side, but overall it's great value for the location (Union Square) and is within walking distance of the Powell BART station, Union Square shopping, and other great downtown SF...

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Thank Julia M
Calgary, Canada
Reviewed 6 days ago NEW

An okay experience, close proximity to Union Square. The hotel front desk was helpful, however the security/concierge left a bad taste for our family. We were talked down to when asking for directions. Hotel rooms are small, but well kept and clean. Again, a few blocks away from central union square. Trolley ride to the Wharf, and a bus to...

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Thank 623rabiaa
Los Angeles, California
Reviewed 6 days ago NEW

Centrally located close to shops and fishermans warf union square shops restaurants Museums mall close by city has a lot of charm loved the device at hotel immediate after I arrived I received a text of things to do thought that was great

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Thank wendy_llamas
London, United Kingdom
Reviewed 6 days ago NEW

Hotel is near union square, its a little dated - location is OK but a lot of homeless people around nearby. There was no breakfast included and we had to pay $160 for parking, woudl have been good if hotel contributed to this

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Helpful?
Thank manjitj2017
Jenny K, Guest Relations Manager at Serrano Hotel, responded to this review

Hello manjitj2017, Thanks for taking the time to share feedback about your stay. It's important for us to hear what matters to our guests, and we're listening carefully to your concerns about our location and parking charges. Parking in a big city can be stressful, and we want to make it easy for our guests by offering valet service. Please...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more   less 

Additional Information about Serrano Hotel

Address: 405 Taylor St, San Francisco, CA 94102-1765
Region: United States > California > San Francisco
Price Range: ₹ 12,641 - ₹ 24,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serrano Hotel 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Kimpton San Francisco
Serrano Hotel San Francisco
Hotel Style:
#4 Green Hotel in San Francisco
#48 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Serrano Hotel staff and other travellers.
18 questions
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Orangevale, California
over a year ago
San Leandro, California
Falkirk, United Kingdom
over a year ago
jewelsoo7

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Questions? Get answers from Serrano Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you cen get a room at the back of the hotel. Our room was 1502 and was very quiet!”
NYC20th, 24 Apr 2017 | Read review
“Travel back in time 5-10 years.”
omarucsb, 14 Apr 2017 | Read review
“Even if prepaid, DO NOT CHECK IN LATE! They will not reserve a nice room for you.”
283jefferyl, 14 Apr 2017 | Read review
“City view is probably the same as the other options”
mmuntner, 12 Apr 2017 | Read review
“Use Ubers or Taxis at night - the surrounding neighborhood is sketchy at night”
SusanCully, 31 Mar 2017 | Read review
5 of 5