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The Tuscan

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The Tuscan
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3,963 Reviews from our TripAdvisor Community

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Showing 3,525: English reviews
Surrey, BC, Canada
Reviewed 2 days ago NEW

Warm welcome, very great staff. A bit pricey but not too bad compared to other hotel chains downtown San Francisco. Great restaurant located downstairs too. Easy access to Pier 39, Fisherman's Wharf, Coit Tower, Embarcadero, Pier 33 for Alcatraz tours, and there's also a shopping mall at the corner of North Point and Mason, very convenient (Safeway, Walgreens pharmacy...) Only...

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Helpful?
Thank Laurent F
Auckland, New Zealand
Reviewed 4 days ago NEWvia mobile

This was an expensive hotel for us. The room was dated, and quite small for a family of 4. The doormen and front desk staff were great, very helpful. The hotel lobby always had chilled water, sometimes popcorn, and free coffee and tea every morning. It was a handy location. The hotel bar and restaurant was lovely, good food but...

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Helpful?
Thank TaylorFamilyNZ
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for taking time to share your feedback with us! It's great to read that our staff took great care of you and that you were able to enjoy some of our complimentary amenities. Thank you for the review. Cheers- Nikki Carlson General Manager

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

The room was very nice, a family suite clean and with plenary of room for 2 adults and 3 kids, however the room (214) facing the road was super noisy. I asked to be moved, the staff were very professional but wanted to charge me an extra $200 for adjoining rooms. A good hotel but chose your room carefully.

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Helpful?
Thank B B
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for sharing you experience, we value all of our guests feedback and use it to improve our operation. I am sorry you had challenges with this suite that was booked, we always want our guests to enjoy the accommodations that were booked. For a family of 5 I would always recommend booking two guest rooms and...

Indianapolis, Indiana
Reviewed 1 week ago NEW

The hotel is a 5-10 minute walk to Fisherman's Wharf and many other attractions. The staff is very friendly and helpful. Depending on where your room is, you might be able to hear some street noise but it isn't unbearable. The hotel does not provide transportation to/from the airport but there are many ride sharing companies that do.

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Helpful?
Thank Jessica M
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Jessica, Thank you for the review! I am glad you enjoyed San Francisco and our hotel. Don't be a stranger and come back and visit us again. Cheers, Nikki Carlson General Manager

Fairbanks, Alaska
Reviewed 1 week ago

There are some things I really appreciate about this hotel and a few things that weren't so great. My trip to San Francisco was to attend a several day long fairly intensive training program, so between that and my preferences for daytime activities while traveling I should preface my opinions with the fact that I may not be looking for...

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Helpful?
Thank Marie S
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for your detailed review of your experience! We love when travelers share their experiences with other potential visitors. It sounds like for the most part everything was perfect for your stay from the location to the staff. One of the reasons we do not have coffee makers in the guest room is because we have complimentary...

Battle Ground, Washington, United States
Reviewed 1 week ago

This was a great hotel! It is perfectly located close to the wharf. The rooms were clean and spacious. The staff were friendly and helpful! Highly recommend a courtyard room versus a street room - lots of street noise.

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Helpful?
Thank LJCLose
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the great review! Our courtyard views are very nice and many of our guests to enjoy them, it's great to read that you found them perfect for your needs. I may be biased but I think our staff is great as well, I love hearing that they were friendly and helpful! We hope to have...

Reviewed 1 week ago

A great welcome from Kristen on our arrival made for a quick check in. The doorman so helpful and friendly in assisting. The room we had was smallish, clean, tidy, warm with nicely appointed bathroom and a comfortable bed. The location is just fantastic, a quick walk to Fisherman's Wharf, offers a great aray of things to do and restaurants...

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Helpful?
Thank Cat33R
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the great 5 star review! It's great to read that the staff, in-particular Kristin and the doorman took such great care of you and that you found the amenities and the location to be perfect for your needs. We look forward to having you back next time you are in San Francisco. Cheers, Nikki Carlson...

Reviewed 1 week ago

Fantastic location, central to everything! Tidy room, beautiful looking lobby and building overall. Would definitely stay here again! Beds were comfortable, room was a little small but honestly that didn't matter at all!

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Helpful?
Thank Kerry R
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler! Thank you for the AWESOME review! We are thrilled that you loved the accommodations, location, and everything about your stay. We look forward to having you back. Cheers, Nikki Carlson General Manager

Reviewed 2 weeks ago via mobile

Over the Top! Yes that's it! Once you try this you'll never come back! I hope to stay there once again! Everything is going well in my opinion. No ifs no buts it's just the best way for staying there. Finally, enjoy it

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Helpful?
Thank Enrico C
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the awesome review!! It's great to read that you enjoyed your stay with us. We look forward to having you back in the future. Cheers, Nikki Carlson General Manager

Birmingham
Reviewed 2 weeks ago via mobile

We had a great SF visit thanks to the awesome stay at The Tuscan! With it being perfectly situated to the North Shore area, a wonderful adjacent restuarant, The Pescatore, and an outstanding professional staff we had all the ingredients for a great stay. We stayed in one of the King Suites and it was defintely one of the most...

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Helpful?
Thank Brian D
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the awesome review! I may be biased but I think our staff is the best as well. It's great to read that the accommodations were exactly what you were looking for. Matt is awesome! He is always looking for ways to make our guests' experiences memorable in San Francisco, I will be sure to share...

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Since 1997, Frommer's Guide designates the Tuscan hotel, located just steps from the breathtaking San Francisco waterfront, as "the best hotel at Fisherman's Wharf." This gracious boutique hotel is characterized by its warmth and charm, impeccable service and Italian country villa ambiance. Adjacent to the hotel is the inviting Italian trattoria, Café Pescatore, completing the picture for an ideal stay in the City by the Bay. ... more   less 

Additional Information about The Tuscan

Address: 425 North Point Street, San Francisco, CA 94133-1405 (Formerly BEST WESTERN PLUS The Tuscan)
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: ₹ 14,468 - ₹ 27,162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscan 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Best Western San Francisco
Tuscan Inn Fishermans Wharf
San Francisco Tuscan Inn
San Francisco Best Western Tuscan Inn
Tuscan Inn San Francisco
Best Western Fishermans Wharf
Best Western Tuscan Inn Fishermans Wharf San Francisco
Hotel Style:
#13 Romantic Hotel in San Francisco
#19 Family Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#31 Business Hotel in San Francisco
#33 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Tuscan staff and other travellers.
89 questions
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Baltimore, Maryland

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Questions? Get answers from The Tuscan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the view on the inside yard”
 of 5 bubbles 629laurentf, 21 Jan 2017 | Read review
“Get an internal room”
 of 5 bubbles LJCLose, 13 Jan 2017 | Read review
“ask for closer to elevators”
 of 5 bubbles Drrory, 4 Jan 2017 | Read review
“Our room had a courtyard room on the third floor. It was quiet”
 of 5 bubbles RSTS1972, 31 Dec 2016 | Read review
“First floor access for those with pets is very convenient.”
 of 5 bubbles MendoTripper, 23 Dec 2016 | Read review
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