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InterContinental San Francisco

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InterContinental San Francisco
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2,800 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental San Francisco
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Showing 2,469: English reviews
North Bay, Canada
Reviewed 3 April 2014

Just got home after staying at the Intercontinental Howard St. in San Francisco and had to get this review done right away. From the check in to the check out my entire 4 night stay in a King Corner room (1819) was absolutely perfect. The room was spectacular. Wall to ceiling panoramic views of the city, and extremely comfy bedding...

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Helpful?
1Thank John D
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Johnnydemerse, We are so happy to hear how wonderful your stay was! Thank you for sharing your thoughts with us. We're proud you enjoyed not only your guest room but our knowledgeable staff and great restaurant as well. I have passed your comments about Joe onto our Luce colleagues and thank you for mentioning him. We look forward to...

Mumbai, India
Reviewed 27 March 2014

I stayed here for business in March 2014. On arrival, the staff were cheerful and helped with the luggage, of which there wasn't much. The Reception Desk came up tops in my book, as they offered me a free frequent stay club membership, in exchange for getting free wifi for the stay. I am sure other hotels have the same...

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Helpful?
1Thank TooshMan
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear TooshMan, Thank you for taking the time to share your experience. We appreciate all our guests comments and are delighted you enjoyed your stay so much. We're very proud of efficient and courteous staff, great location and well appointed guest rooms. We hope you choose us again for your next visit to San Francisco and allow us to become...

Reviewed 25 March 2014

After a long drive and heavy traffic I was happy to arrive at the Intercontinental . Was greeted warmly by Steven and the rest of the crew at the valet and check in area. Check in was fast and efficient and our room was ready right on time. Due to a minor problem on a previous stay Hizkia Larranaga, the...

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Helpful?
2Thank Lagu1
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Lagu1, Thank you for leaving such a wonderful review of your stay with us. We're delighted you found our hotel to be well maintained your stay perfect. Thank you for continuing to frequent InterContinental Hotels and we look forward to your next perfect visit. Best Regards, Monica Dropkin Area Reservations Manager

Prague, Czech Republic
Reviewed 24 March 2014

Lets start with bad : We arrived by taxi, few bellboys were standing at the door looking at us, they saw we have big suitcases but none of them came and offered taking our luggage. We had to carry everything by ourselves to lobby and to our room. Same goes with taxi - they will not call taxi for you...

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Helpful?
2Thank UneCharogne
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear UneCharogne, Thank you for taking the time to leave this review of your stay. I apologize for the lack of service you experienced upon your arrival. We always strive to provide our guests the best customer service and I'm sorry we fell short in this area. I have passed your comments on to our Director of Operations for further...

New York City, New York
Reviewed 24 March 2014

We were here for a conference and a weekend. It has a wonderful locación quite close to Unión Square, and many good shopping options, it is a short walk to the cable car station and many nice restaurants. The service was great. The concierne staff was increíble. Every sugestión that they gave us worked out quite well. My room ,...

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Helpful?
Thank Claudia1234567890
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Claudia1234567890, Thank you for leaving these comments about your stay with us! We're delighted you enjoyed our great location, beautiful guest rooms and friendly and helpful staff. We always love to hear that guests experienced a great stay and will be back. We look forward to your next trip. Best Regards, Monica Dropkin Area Reservations Manager

Concord, MA, USA
Reviewed 22 March 2014

We were here for a conference at the Moscone Center, so it was essentially next door. It's a short walk to the Muni, the Cable Cars and the BART. Really the best thing was the incredible service, especially the concierge staff. Everything they suggested turned out to be wonderful: restaurants, tours, etc. This is not a cheap hotel by any...

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Helpful?
Thank Dave L
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Dave L, Thank you for leaving such a wonderful review of your stay. We love to hear that our staff has made such an impact on a guests stay and appreciate your mentioning our Concierge team. We hope you get the chance to visit us again even without traveling for a conference. Best Regards, Monica Dropkin Area Reservations Manager

Boston, Massachusetts
Reviewed 21 March 2014

I usually stay at the other SFO Intercontinental hotel - The Mark Hopkins. When they were booked recently I opted for this Intercontinental, and was very happy it worked out. This a lively hotel with an excellent lobby bar, and there are plenty of local restaurants to serve the convention center crowds. My room, on a high floor, was spacious...

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Helpful?
Thank poorfarm153
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Poorfarm 153, Thank you for making us your new favorite hotel in San Francisco! We're so glad you enjoyed our beautiful guest rooms and lobby bar and thank you for thinking we're "worth the walk." We look forward to continuing to wow you on your next visit. Best Regards, Monica Dropkin Area Reservations Manager

Boston, Massachusetts
Reviewed 20 March 2014

Stayed here over a weekend for a work seminar. Have stayed at a number of Intercontinental hotels and I generally have a vey positive experience when traveling during the week. There were people partying in the hall, slamming doors, swearing and smoking. At one point at around 4 am - someone told one of the unruly guests to be quiet....

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Helpful?
Thank denise s
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear dsisk859, Thank you for taking the time to leave this review of your stay. I'm sorry it was not a peaceful night's sleep and you were disturbed by other guests. We would like to speak with you further about your stay and hope you will contact our Guest Services Manager, Hizkia Larranaga at hizkia.larranaga@ihg.com. We look forward to speaking...

boston
Reviewed 18 March 2014

This is a great hotel with an excellent staff. If your at the Moscone Center for an event this is an extremely convenient location. The hotel is beautiful and housekeeping is impeccable. The bar and restaurant are a bit over priced for the neighborhood but it is an Intercontinental.

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1Thank jmedster
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Jmedster, Thank you for sharing your experience of your most recent stay. We're so glad you love our great location, beautiful hotel and wonderful staff. We hope you'll stay with us again soon even if you don't have an event at the Moscone Center. Best Regards, Monica Dropkin Area Reservations Manager

Washington DC, District of Columbia
Reviewed 16 March 2014

We stayed at the Hotel for a Conference last August. The hotel is very modern and the staff was helpful. Our room was clean and of decent size. The bathrooms are also very nice. The location is the only downside for the InterContinental San Francisco. You have to walk a few blocks to get to anything worth seeing, and grabbing...

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Helpful?
Thank DCA-IAD
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Aaron R, Thank you for taking the time to write this review. We're glad you enjoyed our guest rooms and friendly staff. We are located very conveniently just a few blocks away from Union Square, Market Street and countless attractions and hope you'll return to experience everything in downtown San Francisco. Best Regards, Monica Dropkin Area Reservations Manager

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more   less 

Additional Information about InterContinental San Francisco

Address: 888 Howard Street, San Francisco, CA 94103-3011
Region: United States > California > San Francisco > SoMa
Price Range: ₹ 13,407 - ₹ 35,969 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental
Hotel Style:
#8 Spa Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#15 Business Hotel in San Francisco
#20 Luxury Hotel in San Francisco
#22 Family Hotel in San Francisco
#25 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Francisco staff and other travellers.
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Questions? Get answers from InterContinental San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travel on BART from SFO to Powel Street, cross Market go down 4th cross Mission to Howard, it is 5mins walk and will only cost $10 from SFO”
 of 5 bubbles royi895, 20 Mar 2017 | Read review
“High floor to avoid traffic noise”
 of 5 bubbles pollack117, 18 Mar 2017 | Read review
“Ask if a high floor is available for view”
 of 5 bubbles labonvoyer, 14 Mar 2017 | Read review
“Rooms on high-floor offer sweeping views.”
 of 5 bubbles 967JimL, 9 Mar 2017 | Read review
“Request a high floor with a city or bay view. Enjoy the club level (extra cost).”
  • View of San Francisco Bay from 31st floor
 of 5 bubbles 262GregL, 3 Mar 2017 | Read review
5 of 5