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Traveller (28)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent1%
  • Very good10%
  • Average18%
  • Poor14%
  • Terrible57%
  • 6 Aug 2018
    “El capitan”
  • 20 Jul 2018
    “Don’t recommend ”
2361 Mission St, San Francisco, CA 94110-1868 See on map
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Airport Transportation
Room Service
Bar/Lounge
Laundry Service
2 Star accommodation
Reviews (87)
Filter reviews
60 results
Traveller rating
1
5
13
9
32
Traveller type
Time of year
LanguageEnglish
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1
5
13
9
32
See what travellers are saying:
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1 - 5 of 60 reviews
Reviewed 6 August 2018 via mobile

Although we didn't stay here the hotel was nice enough to cancel and refund our non refundable reservation.This hotel wasn't what we wanted once we saw it. It was not in the area we wanted to be in. Thanks El Capitan

Thank sbeusch13
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded 7 August 2018

Dear guest, Thank you for your feedback. We hope you will have an opportunity to stay with us in the future. Kind regards, Customer Care Team

Reviewed 21 July 2018 via mobile

We stayed here as we were travelling around America and needed to budget on cheaper hotels, most of the hotels in SF are not cheap, especially for our budget so we found this place and just thought, whatever it’s just a place to stay. It...More

Thank enm-96
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded 27 July 2018

Dear enm-96, thank you very much for booking your stay with us. We try very hard to make our guests stay as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than the first-rate...More

Reviewed 15 July 2018 via mobile

There is no elevator it smells terrible and the "shared bathrooms" are disgusting the bathtubs need to be replaced. While I was there the hotel was being sprayed for pests this place doesn't deserve half a starMore

Thank Vanesaa B
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded 18 July 2018

Dear Vanesaa, thank you very much for booking your stay with us. We try very hard to make our guests stay as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than the first-rate...More

Reviewed 22 May 2018 via mobile

A genuine hotel in the middle of Mission District with the right charm and feeling, we were after. In need of renovation, but clean and very save. The personnel is wonderful! You can find plenty of places with delicious food all around in the neighbourhood,...More

Thank Tzenko S
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded 22 May 2018

Dear guest, Thank you for your very nice feedback. We're glad to hear that you felt we gave good value for the accommodation. We hope you will have another opportunity to stay with us again in the future. Kind regards, Customer Care Team

Reviewed 21 February 2018 via mobile

Having read some reviews I didn’t have high expectations for El Capitan, but it was the cheapest place around, so I went for it. In fact, the staff on the front desk were really helpful, and the location in the Mission is perfect if you...More

2  Thank InkBoxer
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded 23 February 2018

Dear InkBoxer, we are very pleased that our property suited your needs so well, and that you enjoyed your stay with us. We hope to welcome you back for another great stay the next time you're in town! Kind regards, Customer Care Team

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Airport Transportation
Laundry Service
Non-Smoking Hotel
Shuttle Bus Service
Beachfront
Hotel class
Number of rooms
22
Price range
US$ 104 - US$ 337 (Based on Average Rates for a Standard Room)
Location
United States > California > San Francisco > Mission District
Photos
Traveller (28)
Room & Suite (5)
Dining (1)
Family and Play Areas (1)
Nearby
Mission District
From burritos to bicyclists, the Mission is the
foundation for all things hip in the city. Cultural
attractions, an independent arts community, sumptuous
street murals and a high density of bars and cafes
make this neighbourhood a magnet for young people.
While terrific inexpensive food is abundant, its
top-of-the-line restaurants now compete with the
city’s best for fashionable diners. Indulge as the
...More
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Questions & Answers
Ask a question
C7766SHjoek
28 August 2018|
AnswerShow all 2 answers
Response from Tzenko S | Reviewed this property |
It isn't! Under my stay I've seen many families with kids there. Perhaps people are referring to as it isn't that convenient with for example the toilets outside the rooms and so. Good luck!
0
Votes
Room Tips
"I don’t think there are any ..."
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"Noisy street, a hotel just for one night or two tops."
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"Better rooms on second floor."
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"Not staying here is the best tip I can provide"
Read review
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