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About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Shuttle Bus Service
Room Service
Bar/Lounge
Airport Transportation
Laundry Service
Non-Smoking Hotel
Good to know
HOTEL STYLE
Safe
Budget
HOTEL CLASS
Location
Full view
96Great for walkers
Grade: 96 out of 100
664Restaurantswithin 0.5 km
95Attractionswithin 0.5 km
Neighbourhood
Mission District
From burritos to bicyclists, the Mission is the foundation for all things hip in the city. Cultural attractions, an independent arts community, sumptuous street murals and a high density of bars and cafes make this neighbourhood a magnet for young people. While terrific inexpensive food is abundant, its top-of-the-line restaurants now compete with the city’s best for fashionable diners. Indulge as the locals do by heading to Mission Dolores Park, buy some ice cream, and savor one of the most diverse neighbourhoods in the country.
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Reviews & more
87Reviews
28Photos
2Q+A
8Room tips
Traveller rating
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  • English
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Although we didn't stay here the hotel was nice enough to cancel and refund our non refundable reservation.This hotel wasn't what we wanted once we saw it. It was not in the area we wanted to be in. Thanks El Capitan
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Response from GuestXperienceTeam, Guest Relations Manager at El Capitan Hotel
Responded 7 Aug 2018
Dear guest, Thank you for your feedback. We hope you will have an opportunity to stay with us in the future. Kind regards, Customer Care Team
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We stayed here as we were travelling around America and needed to budget on cheaper hotels, most of the hotels in SF are not cheap, especially for our budget so we found this place and just thought, whatever it’s just a place to stay. It smelt bad, the bath had paint coming off i
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Response from GuestXperienceTeam, Guest Relations Manager at El Capitan Hotel
Responded 27 Jul 2018
Dear enm-96, thank you very much for booking your stay with us. We try very hard to make our guests stay as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than the first-rate experience. Your room does not sound like it was made up to our usual standards and I apologize profusely for this. We are sorry that we were unable to meet your expectations. Your feedback will definitely help us improve in the future. We hope that you would give us another opportunity in the future to prove our hospitality. Kind regards, Customer Care Team
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There is no elevator it smells terrible and the "shared bathrooms" are disgusting the bathtubs need to be replaced. While I was there the hotel was being sprayed for pests this place doesn't deserve half a star
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Response from GuestXperienceTeam, Guest Relations Manager at El Capitan Hotel
Responded 17 Jul 2018
Dear Vanesaa, thank you very much for booking your stay with us. We try very hard to make our guests stay as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than the first-rate experience. Your room does not sound like it was made up to our usual standards and I apologize profusely for this. We are sorry that we were unable to meet your expectations. Your feedback will definitely help us improve in the future. We hope that you would give us another opportunity in the future to prove our hospitality. Kind regards, Customer Care Team
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A genuine hotel in the middle of Mission District with the right charm and feeling, we were after. In need of renovation, but clean and very save. The personnel is wonderful! You can find plenty of places with delicious food all around in the neighbourhood, not least Valencia str
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Response from GuestXperienceTeam, Guest Relations Manager at El Capitan Hotel
Responded 22 May 2018
Dear guest, Thank you for your very nice feedback. We're glad to hear that you felt we gave good value for the accommodation. We hope you will have another opportunity to stay with us again in the future. Kind regards, Customer Care Team
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Having read some reviews I didn’t have high expectations for El Capitan, but it was the cheapest place around, so I went for it.
In fact, the staff on the front desk were really helpful, and the location in the Mission is perfect if you want the real SF experience (I can see how
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Response from GuestXperienceTeam, Guest Relations Manager at El Capitan Hotel
Responded 22 Feb 2018
Dear InkBoxer, we are very pleased that our property suited your needs so well, and that you enjoyed your stay with us. We hope to welcome you back for another great stay the next time you're in town! Kind regards, Customer Care Team
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room size
why is this an adults only hotel?
It isn't! Under my stay I've seen many families with kids there. Perhaps people are referring to as it isn't that convenient with for example the toilets outside the rooms and so. Good luck!
0 votes
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Hay estacionamiento gratuito?
"I don’t think there are any ..."
"Noisy street, a hotel just for one night or two tops."
"Better rooms on second floor."
"Not staying here is the best tip I can provide"
"Make sure your window locks."
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12
PRICE RANGE
US$ 62 - US$ 336 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoMission District
NUMBER OF ROOMS
22
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