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Mansur was very rude and belligerent to us, he flung his hand at me. The worst, worst, worst. He would not contact a manager for me. We are a military family and deserve better service than this. Wow such a horrible experience.
I took the trash out of my room because it was full and housekeeping did not clean the room the whole time we were there. The receptionist flipped out, we were staying there as a family for my daughters wedding. We left 2 days early...More
What attracted us to this hotel was artistic nature of the rooms. From the moment we arrived to moment we found the staff to be friendly and helpful in every respect. Having realised that our room was a slightly small for us the staff moved...More
My daughters and I loved the quirkiness of this hotel. It embodied the real San Francisco for us. The staff was great and very accommodating. Perfect location-right at China Town gate and Tour bus stop. Very artsy and historic. Only complaint was the bar was...More
"We rarely get people from California here," said our concierge. Indeed, most of the guests here were from foreign lands: Germany, France, Russia, Japan. It's a hipster hotel, definitely. The staircase is off-kilter (we were on the fourth floor) and the elevator features a cage....More
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.