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My partner and I do not recommend this hotel at all. Looking at SF prices, the accommodation was pricey, however for your safety and sanity definitely spend the money to stay elsewhere! For starters, the location itself is extremely sketchy - we did not feel...More
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 2 weeks ago
Thank you for taking the time to share your feedback. Unfortunately were not able to meet your expectations and for that we apologize. On behalf of our Hotel Manager, Luis, I would welcome the opportunity to have you discuss with him offline to...More
First, the good. The bed was comfortable. My room overlooked Mason Street, so it was noisy at all hours, but that was the least of my worries.
Unfortunately, the bed comfort is the only good thing. My room required an actual metal key. Many rooms...More
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 3 weeks ago
Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret that you had encountered such a troublesome experience throughout your stay; there are not enough apologies and there are no excuses. I will be...More
You don't want to stay in this hotel. Even if it's free.
Did a week sentence here for a conference. In this section of SF, only a couple blocks separates Gucci and the Apple store from needles on the sidewalk and homeless urinating in the...More
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 10 October 2017
Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that we apologize. On behalf of our Hotel Manager, Luis, I would welcome the opportunity to have you discuss with him offline to gain specific information...More
Book a last minute hotel for a one-night stay in sf through hotwire. Was very disappointed when we got this hotel. It said it was a 3 star and I just don't see it. It looks like they tried to make it night but the...More
1 Thank chicastarlet
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 27 September 2017
Thank you for taking the time to share your feedback. We are truly disappointed to hear that you and your husband experienced difficulty with our front desk team during check in. On behalf of our Hotel Manager, Luis, I urge the opportunity to...More
Room was comfortable and pleasant. I did not use other hotel facilities. Staff were friendly and responded promptly to requests. Note that there is no air-conditioning in the rooms - window opens for fresh air but summer might be a problem,More
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1 Thank Flippaglg
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 26 September 2017
Thank you for choosing the Hotel Metropolis and for taking the time to share your positive feedback. We pride ourselves on our guest services and we are glad to hear that our team shined through! Once again, we thank you for your comments...More
US$ 126 - US$ 274 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
We took BART right from the airport and station is right across the street from the hotel. Literally a two minute walk. As far as room charge...we booked flight an hotel via Expedia and did not pay anything extra at the... More
We took BART right from the airport and station is right across the street from the hotel. Literally a two minute walk. As far as room charge...we booked flight an hotel via Expedia and did not pay anything extra at the hotel.