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Hotel Metropolis

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Traveller (197)
Room & Suite (91)
Dining (1)
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Overview
  • Excellent10%
  • Very good32%
  • Average28%
  • Poor17%
  • Terrible13%
Travellers talk about
“farmer browns”(6 reviews)
“market street”(40 reviews)
“powell station”(9 reviews)
Free Wifi
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
Pool
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (808)
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All reviewsfarmer brownsmarket streetpowell stationthe hotel is cleanclose proximitycable carfree internetvalet parkingbartprintercarssfo
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1 - 5 of 543 reviews
Reviewed yesterday

The Tenderloin is not for everyone. If you don't want to see the realities of how many are forced to endure "the American Dream", you're better off staying in the suburbs somewhere. Hotel Metropolis offered an excellent value in a great location for accessing the...More

Thank Jason B
Reviewed 1 week ago

They have fridges that can be delivered to the room on a first-come-first-served basis, which is very nice. Down comforters are super nice. Room was on the small side, bathroom sink is very small, but everything was clean and welcoming. Free wifi. There was an...More

Thank Shuonan D
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 1 week ago

Dear Shuonan D, We are pleased to hear you found the down comforters super nice and that the room was small but clean. Our housekeeping staff takes pride when servicing every room and we will definitely share your comments with them. Thank you for taking...More

Reviewed 2 weeks ago

Hotel is in a great location for Union Square, shopping and trams. The beds are very comfy and the showers are excellent - very powerful and lots of hot water. The rooms are a little tired. There are a lot of homeless people living around...More

Thank Steve N
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 1 week ago

Hi Steve, We appreciate your choosing our hotel for your recent stay, and yes our hotel is in a great location, within walking distance to the shopping mall and Union Square. Thank you for your comments regarding our area, yes, a lot of foot traffic...More

Reviewed 3 weeks ago

For the price I did expect a little more comfort than a bed and a desk but alas, it beat most SF hotel prices. Staff was nice and though we didn't stay a second night, the gentleman at the desk offered a bigger room....why not...More

Thank emjade
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 1 week ago

Dear Emhade, Thank you for the recent stay and review. We’re happy to know your overall impressions were positive with highlights of not getting a bigger room and pictures looking better than the room you received. You can be sure I’ll work with the team...More

Reviewed 3 weeks ago

Single room and I attended for 1 night and it was clean. The only concern was the TV programs - the TV remote was broken and the limited channels made it less than perfect, but overall very accommodating. They made a mistake on my 2...More

Thank Bryan B
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 2 weeks ago

Dear Mr. Barton, Thank you for taking time to review our Hotel (Hotel Metropolis) and give us helpful feedback. We’re happy to hear that despite a few challenges (which we’re looking into) your overall stay was a good one and we are very happy to...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$ 124 - US$ 295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 124 - US$ 295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (197)
Room & Suite (91)
Dining (1)
Business Centre & Event Rooms (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Simone C
18 July 2017|
AnswerShow all 3 answers
Response from Sam A | Reviewed this property |
Short answer is Yes. If you pay by CC, they only hold the money.
1
Vote
Rakfay
16 April 2017|
Answer
Response from srjohnno | Reviewed this property |
They offer none. Do not stay at this Hotel it is the pits.
0
Votes
Room Tips
"Our room faced over the back car park with no traffic or street noise - we paid a little extra for two beds..."
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"higher floors are quieter"
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"we were on the 2nd floor at the back which was quiet"
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"If you want a good view ask for top floor corner room."
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