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Hotel Metropolis

782 reviews
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Traveller (197)
Room & Suite (72)
Dining (1)
Overview
  • Excellent9%
  • Very good33%
  • Average28%
  • Poor17%
  • Terrible13%
Travellers talk about
“farmer brown”(14 reviews)
“market street”(39 reviews)
“powell station”(9 reviews)
Free Wifi
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
Pool
3.0 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (782)Write a Review
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1 - 5 of 527 reviews
Reviewed 3 weeks ago

The saving grace of this hotel were the staff. They were very kind and accommodating. The beds were half decent too. On to the rooms. The beds were okay. The rooms are noisy. There are no black out curtains. You heart every little noise from...More

Thank CanadianRunAmok
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 2 weeks ago

Dear CanadianRunAmok, Thank you for taking the time to share your feedback regarding your recent stay at our Hotel Metropolis. We are pleased to learn that our team members were successful in providing their fantastic hospitality during your visit. Please be assured that we will...More

Reviewed 27 October 2017

My partner and I do not recommend this hotel at all. Looking at SF prices, the accommodation was pricey, however for your safety and sanity definitely spend the money to stay elsewhere! For starters, the location itself is extremely sketchy - we did not feel...More

Thank vivianhc
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 30 October 2017

Dear vivianhc, Thank you for taking the time to share your feedback. Unfortunately were not able to meet your expectations and for that we apologize. On behalf of our Hotel Manager, Luis, I would welcome the opportunity to have you discuss with him offline to...More

Reviewed 23 October 2017

First, the good. The bed was comfortable. My room overlooked Mason Street, so it was noisy at all hours, but that was the least of my worries. Unfortunately, the bed comfort is the only good thing. My room required an actual metal key. Many rooms...More

Thank 2KauaiGuys
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 24 October 2017

Dear 2KauaiGuys, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret that you had encountered such a troublesome experience throughout your stay; there are not enough apologies and there are no excuses. I will be...More

Reviewed 6 October 2017

You don't want to stay in this hotel. Even if it's free. Did a week sentence here for a conference. In this section of SF, only a couple blocks separates Gucci and the Apple store from needles on the sidewalk and homeless urinating in the...More

Thank raindog308
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 10 October 2017

Dear raindog308, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that we apologize. On behalf of our Hotel Manager, Luis, I would welcome the opportunity to have you discuss with him offline to gain specific information...More

Reviewed 22 September 2017

Book a last minute hotel for a one-night stay in sf through hotwire. Was very disappointed when we got this hotel. It said it was a 3 star and I just don't see it. It looks like they tried to make it night but the...More

1  Thank chicastarlet
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 27 September 2017

Dear chicastarlet, Thank you for taking the time to share your feedback. We are truly disappointed to hear that you and your husband experienced difficulty with our front desk team during check in. On behalf of our Hotel Manager, Luis, I urge the opportunity to...More

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Traveller (197)
Room & Suite (72)
Dining (1)
Hotel & Grounds (117)
Bathroom (19)
Business Centre & Event Rooms (2)
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
US$ 124 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 124 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
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