We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Hotel Metropolis

    25 Mason St, San Francisco, CA 94102-2805
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
     2 people have started booking this hotel
    US$ 228
    US$ 209
    SAVE US$ 19
    US$ 228
    US$ 209
    SAVE US$ 19
    US$ 228
    US$ 209
    SAVE US$ 19
    Traveller (197)
    Room & Suite (72)
    Dining (1)
    Hotel Bijou
    797 reviews
    #131 of 230 hotels in San Francisco
     
    Hilton San Francisco Union Square
    2,737 reviews
    #90 of 230 hotels in San Francisco
     
    Hilton Parc 55 San Francisco
    2,524 reviews
    #83 of 230 hotels in San Francisco
     
    Hotel Fusion
    1,282 reviews
    #117 of 230 hotels in San Francisco
     
    Overview
    • Excellent9%
    • Very good34%
    • Average28%
    • Poor17%
    • Terrible12%
    Travellers talk about
    “farmer brown” (14 reviews)
    “market street” (39 reviews)
    “tenderloin area” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Wheelchair Access
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Airport Transportation
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hotel Bijou
    797 reviews
    #131 of 230 hotels in San Francisco
     
    Hilton San Francisco Union Square
    2,737 reviews
    #90 of 230 hotels in San Francisco
     
    Hilton Parc 55 San Francisco
    2,524 reviews
    #83 of 230 hotels in San Francisco
     
    Hotel Fusion
    1,282 reviews
    #117 of 230 hotels in San Francisco
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 208.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Francisco hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b82d1c2135cd489eaf67cba62db888bf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224955,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38380105],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":208,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b82d1c2135cd489eaf67cba62db888bf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":228,"lowestMetaPrice":208,"additionalPartner":false,"highestMetaPriceDisplay":228,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":228,"lowestMetaPrice":208,"highestMetaPriceDisplay":228,"hotelName":"Hotel Metropolis","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI4MmQxYzIxMzVjZDQ4OWVhZjY3Y2JhNjJkYjg4OGJmIiwiQUlLIjoiZjgyNmYyMmUwNTU1NDYwMjkwMjA3YWJhOTMxZTE3MmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": "US$ 208", "hasDates": true, "hacComplete": true, "contentIdMappings": {"38380105":"GetARoom","32613781":"Expedia","68923055":"CancelonIB","65680847":"Hotwire","79419470":"CheapTicketsEWS","53915616":"TravelocityEWS","78867044":"OrbitzEWS","109216702":"HotelsCom2IB","33397043":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (778)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 524 reviews

    Reviewed 1 week ago

    You don't want to stay in this hotel. Even if it's free. Did a week sentence here for a conference. In this section of SF, only a couple blocks separates Gucci and the Apple store from needles on the sidewalk and homeless urinating in the...More

    Thank raindog308
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 1 week ago

    Dear raindog308, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that we apologize. On behalf of our Hotel Manager, Luis, I would welcome the opportunity to have you discuss with him offline to gain specific information...More

    Reviewed 3 weeks ago

    Book a last minute hotel for a one-night stay in sf through hotwire. Was very disappointed when we got this hotel. It said it was a 3 star and I just don't see it. It looks like they tried to make it night but the...More

    1  Thank chicastarlet
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 3 weeks ago

    Dear chicastarlet, Thank you for taking the time to share your feedback. We are truly disappointed to hear that you and your husband experienced difficulty with our front desk team during check in. On behalf of our Hotel Manager, Luis, I urge the opportunity to...More

    Reviewed 3 weeks ago

    Room was comfortable and pleasant. I did not use other hotel facilities. Staff were friendly and responded promptly to requests. Note that there is no air-conditioning in the rooms - window opens for fresh air but summer might be a problem,More

    Review collected in partnership with statravel.com
    Thank Flippaglg
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 3 weeks ago

    Dear Flippaglg, Thank you for choosing the Hotel Metropolis and for taking the time to share your positive feedback. We pride ourselves on our guest services and we are glad to hear that our team shined through! Once again, we thank you for your comments...More

    Reviewed 3 weeks ago via mobile

    I think some of the reviews are very unfair! Yes there are a lot of homeless people around the hotel but to be honest it seems a big issue everywhere you go in San Francisco so you certainly can't blame the hotel for that! I...More

    Thank LareWaters
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 3 weeks ago

    Dear LareWaters, Thank you for choosing the Hotel Metropolis and for taking the time to share your positive feedback. We sincerely appreciate your candid and honest about your stay your perception of the city. As you mentioned, our location is quite ideal to all the...More

    Reviewed 16 August 2017

    The level of poverty in the surrounding area was very off-putting. Although it seems to be a problem in most areas of the city, the two streets each side of the hotel were definitely the worst I experienced. It is extremely sad to see the...More

    Thank AC_Nolan
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 17 August 2017

    Dear AC_Nolan, We appreciate your feedback regarding your recent stay with us. Although our neighborhood may not be the most luxurious part of the city, we pride ourselves in our location and close proximity to Union Square, the Powell Street Cable Car station, Westfield San...More

    Hotel Bijou
    797 reviews
    #131 of 230 hotels in San Francisco
     
    Hilton San Francisco Union Square
    2,737 reviews
    #90 of 230 hotels in San Francisco
     
    Hilton Parc 55 San Francisco
    2,524 reviews
    #83 of 230 hotels in San Francisco
     
    Hotel Fusion
    1,282 reviews
    #117 of 230 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    Details
    • Price range
    • US$ 124 - US$ 297 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 105
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com, Orbitz, Expedia, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your Hotel Metropolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • Union Square
    • Also Known As
    • Metropolis Hotel San Francisco ,
    • Metropolis San Francisco
    Add Photo Photos
    Traveller (197)
    Room & Suite (72)
    Dining (1)
    Hotel & Grounds (117)
    Bathroom (19)
    Business Centre & Event Rooms (2)
    Nearby
    Union Square
    Originally home to rallies supporting the Union Army
    in the Civil War, this grand square has become the
    city's premier shopping and entertainment district
    containing the largest number of upscale department
    stores, chic boutiques, art galleries and theatres in
    the city. It's a large open area where tourists and
    locals gather, watch cable cars and crowds go by,
    enjoy a snack, or plan their day of shopping and
    ...More
    Hilton San Francisco Union Square
    2,737 reviews
    .25 km away
     
    Hotel Fusion
    1,282 reviews
    .22 km away
     
    Hilton Parc 55 San Francisco
    2,524 reviews
    .17 km away
     
    Hotel Bijou
    797 reviews
    .10 km away
     
    Nearby Restaurants
    Equator Coffees & Teas
    29 reviews
    .14 km away
    54 Mint
    278 reviews
    .17 km away
    Little Delhi Restaurant
    356 reviews
    .09 km away
    Mikkeller Bar
    230 reviews
    .05 km away
    Nearby Attractions
    Westfield San Francisco Centre
    487 reviews
    .26 km away
    Powell and Market Cable Car Turnaround
    794 reviews
    .19 km away
    Market Street
    470 reviews
    .23 km away
    Glide Memorial United Methodist Church
    111 reviews
    .30 km away
    Ask a question
    Questions & Answers
    Simone C
    18 July 2017|
    AnswerShow all 3 answers
    Response from Sam A | Reviewed this property |
    Short answer is Yes. If you pay by CC, they only hold the money.
    1
    Vote
    Rakfay
    16 April 2017|
    Answer
    Response from srjohnno | Reviewed this property |
    They offer none. Do not stay at this Hotel it is the pits.
    0
    Votes
    Simone C
    14 February 2017|
    AnswerShow all 4 answers
    Response from Evgeni A | Reviewed this property |
    We took BART right from the airport and station is right across the street from the hotel. Literally a two minute walk. As far as room charge...we booked flight an hotel via Expedia and did not pay anything extra at the... More
    1
    Vote
    Room Tips
    "go high for views"
    Read review
    "Ask to see the square where the cathedral is located."
    Read review
    "Higher up is better for quiet, but you WILL hear street noise."
    Read review
    "There really are no views so any room should be fine."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing