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Hotel Metropolis

786 reviews
Traveller (197)
Room & Suite (72)
Dining (1)
  • Excellent9%
  • Very good33%
  • Average28%
  • Poor17%
  • Terrible13%
Travellers talk about
“farmer brown”(14 reviews)
“market street”(40 reviews)
“powell station”(9 reviews)
Free Wifi
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
3.0 Star Hotel
All hotel details
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28 Jan29 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (786)Write a Review
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All reviewsfarmer brownmarket streetpowell stationthe hotel is cleanclose proximitycable carvalet parkingbartprintercarssfo
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1 - 5 of 531 reviews
Reviewed 5 days ago via mobile

Had to stay in SF for a week on a family emergency. I stayed here the first night and only stayed one night. The hotel was in a rough area, a little older and my room was very small with an even smaller bathroom. The...More

1  Thank Terry M
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 2 days ago

Dear Terry M, Thank you for taking the time to share your feedback. First and foremost, we hope that all is well with your family. We are sorry to hear that you had a less than satisfactory experience during your visit with us. Your comments...More

Reviewed 2 weeks ago

they jacked up the price on new years day to near 300. it is 100 today. parking is $30 plus other fees, taxes, $51 total. there is no air conditioning, so you need to open the window. it is extremely noisy, police or fire passing...More

Thank Alan M
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 1 week ago

Dear Alan M, Thank you for taking the time to share your feedback. Unfortunately were not able to meet your expectations and for that we apologize. New Year's Eve is certainly one of the busiest nights in the city, which does drive up rates based...More

Reviewed 2 weeks ago

Considering we were in San Francisco to experience the city and not sit in our hotel room, we had a decent stay. Having been to San Francisco several times before, I didn't think twice about where this Hotel was located but I should have. Even...More

Thank Sara L
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 1 week ago

Dear Sara L, Thank you for sharing your feedback regarding your stay at our Hotel Metropolis. Although we pride ourselves on our location to Union Square, Powell Street, and the Westfield San Francisco Centre, our guest comfort and safety is our utmost priority and we're...More

Reviewed 2 weeks ago via mobile

Hotel metropolis is located quite centrally; union Square is a five minute walk and so is the historic cable car turn at market Street. On the other side of the hotel the neighborhood is a bit less developed. It felt a bit shady and I...More

Thank exploringwithjune
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 1 week ago

Dear exploringwithjune, We appreciate your feedback regarding your stay at our Hotel Metropolis and are delighted to hear you enjoyed our accommodations as well as the warm hospitality of our team. We look forward to welcoming you backon your next visit to San Francisco! Best...More

Reviewed 26 November 2017

The saving grace of this hotel were the staff. They were very kind and accommodating. The beds were half decent too. On to the rooms. The beds were okay. The rooms are noisy. There are no black out curtains. You heart every little noise from...More

Thank CanadianRunAmok
Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 27 November 2017

Dear CanadianRunAmok, Thank you for taking the time to share your feedback regarding your recent stay at our Hotel Metropolis. We are pleased to learn that our team members were successful in providing their fantastic hospitality during your visit. Please be assured that we will...More

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Awards & Recognition
Top amenities
Free High Speed Internet ( WiFi )
Price range
US$ 133 - US$ 281 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$ 133 - US$ 281 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (197)
Room & Suite (72)
Dining (1)
Hotel & Grounds (117)
Bathroom (19)
Business Centre & Event Rooms (2)
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
Questions & Answers
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Simone C
18 July 2017|
AnswerShow all 3 answers
Response from Sam A | Reviewed this property |
Short answer is Yes. If you pay by CC, they only hold the money.
16 April 2017|
Response from srjohnno | Reviewed this property |
They offer none. Do not stay at this Hotel it is the pits.
Simone C
14 February 2017|
AnswerShow all 4 answers
Response from Evgeni A | Reviewed this property |
We took BART right from the airport and station is right across the street from the hotel. Literally a two minute walk. As far as room charge...we booked flight an hotel via Expedia and did not pay anything extra at the... More
Room Tips
"Ask to face the parking area"
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"go high for views"
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"Ask to see the square where the cathedral is located."
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"Higher up is better for quiet, but you WILL hear street noise."
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