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    Hotel Metropolis

    25 Mason St, San Francisco, CA 94102-2805
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    1/10/2017 2/10/2017
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    US$ 547
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    Traveller (193)
    Room & Suite (70)
    Dining (1)
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    Overview
    • Excellent9%
    • Very good33%
    • Average29%
    • Poor17%
    • Terrible12%
    Travellers talk about
    “farmer brown” (14 reviews)
    “market street” (39 reviews)
    Free Wifi
    Non-Smoking Hotel
    Wheelchair Access
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Airport Transportation
    3.0 Star Hotel
    All hotel details
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    Hotel Bijou
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    The Good Hotel
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (771)
    Traveller rating
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    1 - 5 of 520 reviews

    Reviewed 16 August 2017

    The level of poverty in the surrounding area was very off-putting. Although it seems to be a problem in most areas of the city, the two streets each side of the hotel were definitely the worst I experienced. It is extremely sad to see the...More

    Thank AC_Nolan
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 5 weeks ago

    Dear AC_Nolan, We appreciate your feedback regarding your recent stay with us. Although our neighborhood may not be the most luxurious part of the city, we pride ourselves in our location and close proximity to Union Square, the Powell Street Cable Car station, Westfield San...More

    Reviewed 15 August 2017 via mobile

    So, yes, I get it, The Tenderloin has a population of homeless people. I get the fact that the price of housing has increased that population. But the mental health issues on display in the neighborhood on the street were sad. The weather was cool...More

    Thank MIchael T
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 16 August 2017

    Dear MIchael T, Thank you for your candid feedback regarding your stay. We are delighted that overall, you enjoyed our accommodations, including our loft/library area. Regarding our parking charge, parking is certainly a challenge in San Francisco, as with every metropolitan city in the United...More

    Reviewed 10 August 2017

    Only 2 blocks from Union Square but still in the Tenderloin. That means rivers of urine and hoards of homeless for a solid block. Our neighbor screamed for hours for the "xunts to get the f#ck out", which was rather tiring. It is not even...More

    Thank Purkinji
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 16 August 2017

    Dear Purkinji, We certainly appreciate that you took the time to share your review about your recent stay with us and the Trip Advisor community, and are please you had a nice experience with our accommodations. Regarding our parking charge, parking is certainly a challenge...More

    Reviewed 26 July 2017 via mobile

    Really wanted to rate these guys at 5. As they have done everything they can to make a really fist class hotel. But unfortunately vagrancy in SanFrancisco is an issue and there were occasions when we felt uncomfortable returning later at night. We used public...More

    Thank Kevin C
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 27 July 2017

    Dear Kevin C, Thank you for choosing the Hotel Metropolis and for taking the time to share your positive feedback. We are so glad that you enjoyed your stay as well as the hospitality of our team. We hope you will join us again soon...More

    Reviewed 22 July 2017

    We had a very good stay at this hotel! The room was very small, but clean and the manager and his staff very agreeable and always willing to give advice or improve your stay. The view from the rooftop is breathtaking. If your are on...More

    Thank floriane93
    Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 24 July 2017

    Dear floriane93, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us and the Trip Advisor community! We are delighted to hear that you enjoyed the accommodations and the hospitality of...More

    Hotel Bijou
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    The Herbert Hotel
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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    Details
    • Price range
    • US$ 138 - US$ 428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 105
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Hotels.com, Priceline, Hotwire, Cancelon, TripOnline SA, Agoda and getaroom.com so you can book your Hotel Metropolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • Union Square
    • Also Known As
    • Metropolis Hotel San Francisco ,
    • Metropolis San Francisco
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    Traveller (193)
    Room & Suite (70)
    Dining (1)
    Hotel & Grounds (116)
    Bathroom (19)
    Business Centre & Event Rooms (1)
    Nearby
    Union Square
    Originally home to rallies supporting the Union Army
    in the Civil War, this grand square has become the
    city's premier shopping and entertainment district
    containing the largest number of upscale department
    stores, chic boutiques, art galleries and theatres in
    the city. It's a large open area where tourists and
    locals gather, watch cable cars and crowds go by,
    enjoy a snack, or plan their day of shopping and
    ...More
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    Nearby Restaurants
    Equator Coffees & Teas
    29 reviews
    .14 km away
    54 Mint
    274 reviews
    .17 km away
    Little Delhi Restaurant
    354 reviews
    .09 km away
    Mikkeller Bar
    227 reviews
    .05 km away
    Nearby Attractions
    Powell and Market Cable Car Turnaround
    778 reviews
    .19 km away
    Westfield San Francisco Centre
    484 reviews
    .26 km away
    Market Street
    465 reviews
    .23 km away
    San Francisco Visitor Information Center
    69 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Simone C
    18 July 2017|
    AnswerShow all 3 answers
    Response from Sam A | Reviewed this property |
    Short answer is Yes. If you pay by CC, they only hold the money.
    1
    Vote
    Rakfay
    16 April 2017|
    Answer
    Response from srjohnno | Reviewed this property |
    They offer none. Do not stay at this Hotel it is the pits.
    0
    Votes
    Simone C
    14 February 2017|
    AnswerShow all 4 answers
    Response from Evgeni A | Reviewed this property |
    We took BART right from the airport and station is right across the street from the hotel. Literally a two minute walk. As far as room charge...we booked flight an hotel via Expedia and did not pay anything extra at the... More
    1
    Vote
    Room Tips
    "go high for views"
    Read review
    "Ask to see the square where the cathedral is located."
    Read review
    "Higher up is better for quiet, but you WILL hear street noise."
    Read review
    "There really are no views so any room should be fine."
    Read review
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